Guntersville Chevrolet - Service Center

Completed what should have been fixed the first time and then never fixed the issue after 3 days of returning vehicle. then never fixed the issue after 3 days of returning vehicle. More

The staff were very helpful and friendly. The customer service in the service department and the front desk were very helpful. The customer service in the service department and the front desk were very helpful. More

Jason and John in the service department was very courteous, caring. Kept me informed about my car. I really appreciate the way I was treated by both of them courteous, caring. Kept me informed about my car. I really appreciate the way I was treated by both of them More

Went in for recall. Quick and pleasant experience. Service team was eager to help. Setting up date and time for repairs was easy. Quick and pleasant experience. Service team was eager to help. Setting up date and time for repairs was easy. More

Service was great! We had a brake problem and we’re supposed to go home the next day with our camper. We went to the Guntersville Chevrolet and they fixed the problem We had a brake problem and we’re supposed to go home the next day with our camper. We went to the Guntersville Chevrolet and they fixed the problem with the brakes. Best customer service!!! More

Very efficient keeping me informed of findings. Concerned for any time constraints in my schedule. Concerned for any time constraints in my schedule. More

I had a good experience. The only complaint is my computer in my truck told me starting at 7000 miles to schedule an oil change and the Chevrolet app on my phone said to wai The only complaint is my computer in my truck told me starting at 7000 miles to schedule an oil change and the Chevrolet app on my phone said to wait till 7500 miles but when I came in just short of 7500 miles I was told I should have came in at 5000 miles. I was never told to come in at 5000 miles. I think the guntersville dealership needs to get on the same page as the rest of cheverlate or at l east let people know when they buy a new vehicle to ignore the computer in the vehicle and bring it in at 5000 miles. More

Got me in fast, w/o an appt. Got the problem resolved quickly and no surprises. Got the problem resolved quickly and no surprises. More

Jason was excellent. Immediately greeted me in a timely manner. Very professional, thorough, and answered all my questions. 10+ stars!! Immediately greeted me in a timely manner. Very professional, thorough, and answered all my questions. 10+ stars!! More