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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
515 Reviews

515 Reviews of Guntersville Chevrolet - Service Center

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April 22, 2022

Jessica and the service team are very helpful and make for a worry free visit knowing that my car is safely and professionally maintained. More

by jlimas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nothdurft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins
Apr 25, 2022 -

Guntersville Chevrolet responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 17, 2022

Gave a a completely wrong assessment of the vehicle. Told me the vehicle was good and got me stranded away from home because of assessment! More

by MCSS1676
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jessica Mullins
Apr 25, 2022 -

Guntersville Chevrolet responded

Hi there, We are so sorry to hear that this happened, as it does not reflect the customer service that we want to provide for our customers. Our managers have been trying to reach you, but DealerRater doesn't share your contact information with us. In an effort to make this right for you, can you send us your best contact information to katie@newtonmotorgroup.com? We hope to hear from you soon! Sincerely, Katie R.

April 17, 2022

What a great business they care more about customer service than anyone I've ever experienced ..They go completely out of there way to make you their customer..thank you More

by alton52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lanigan, Taleatha Berry
Apr 21, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2022

Repaired my 19 Silverado which was experiencing radio problems. Received truck earlier then promised. Works fine now. More

by Elbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Apr 20, 2022 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2022

We had a great experience. Service was prompt and friendly. Communication from the service manager throughout the job was outstanding. More

by TonyDuckett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, Taleatha Berry
Apr 18, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 15, 2022

I interacted with four employees during my truck inspection and repair visit: the service manager, the repair specialist/advisor Ms Mullins who does all his heavy lifting, the receptionist and the More

by MrWister
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lanigan, Jessica Mullins
Apr 20, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 11, 2022

Service is the heart of a dealership, Guntersville Chevrolet does a outstanding job of taking care of customers. More

by bill.gvilleal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Apr 15, 2022 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

April 08, 2022

They are always very responsive and friendly. There service and people are always very awesome. More

by pam.bodie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Apr 11, 2022 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 06, 2022

The dealership is doing a very good job in taking care of whatever the customer wants done to their vehicle, More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Apr 06, 2022 -

Jerry responded

Howdy

Apr 06, 2022 -

Guntersville Chevrolet responded

Thank you for the kind works Mr. Jerry! We appreciate the feedback and we are luck to have you as a customer!! Jason L Service Manager

April 06, 2022

Great service and friendly staff. I highly recommend Guntersville Chevrolet service department for all your needs. More

by JUDY25
Recommend Dealer
Yes
Employees Worked With
Jason Lanigan
Apr 09, 2022 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

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