Gunther Pre Owned Fort Lauderdale - Service Center

Thank you for the great customer service I appreciate it very much everything was done quickly thoroughly professionally the car was returned in great shape clean and everything that was dis I appreciate it very much everything was done quickly thoroughly professionally the car was returned in great shape clean and everything that was discussed was done I appreciate it very much More

Wonderful Jimmy is always very helpful and knowledgeable. He always goes the extra mile to ensure that all my service needs are met. Always happy and positive a Jimmy is always very helpful and knowledgeable. He always goes the extra mile to ensure that all my service needs are met. Always happy and positive attitude. More

VW SERVICE ROB MILTON HAS ALWAYS BEEN COURTEOUS AND CARING.....HE RUSHED MY SERVICE ORDER SO I WOULD NOT BE THERE TOO LON G, SINCE I AM A SENIOR..... ROB MILTON HAS ALWAYS BEEN COURTEOUS AND CARING.....HE RUSHED MY SERVICE ORDER SO I WOULD NOT BE THERE TOO LON G, SINCE I AM A SENIOR..... More

Second time in and they can’t diagnose the problem This is the second time in for a faulty locking problem. The service guy saw the problem and checked me in (if it was working, he wouldn’t have even c This is the second time in for a faulty locking problem. The service guy saw the problem and checked me in (if it was working, he wouldn’t have even checked the vehicle in). I wait in the waiting room and he comes back about an hour later and says, I’m really sorry about the news (he was really nice) but the service technician cannot find a problem and there are no error codes. So we can’t fix it. I told him this was the second time I have brought it in and everyday it is a problem. He said he understood but couldn’t do anything about it. So I sat there at my computer (because I don’t have time to go back to the dealership AGAIN) and did an online chat with the VW headquarters who is now escalating a case #181041052. Hopefully they can find a dealership that will LOOK for the problem. More

Rob was awesome !!! We are from Pensacola had some issues with our 2014 CC on the way into Fort Lauderdale to take a flight to South America dropped it off the day before We are from Pensacola had some issues with our 2014 CC on the way into Fort Lauderdale to take a flight to South America dropped it off the day before and had all the work taken care of while we were away everything was perfect I highly recommend your dealership and it's service department Rob was totally terrific helped us in every way and I am very satisfied More

excelent nice and easy . once tou arrived ( in my case : first time at gunther) they take care of everithing . I just come back an hour later and the whike nice and easy . once tou arrived ( in my case : first time at gunther) they take care of everithing . I just come back an hour later and the whike thing was done More

Not happy I purchased my car 3 months ago my gas lid would not open. Went to service dept was there for 4 hours, did not have the part to fix it. I had a.nail i I purchased my car 3 months ago my gas lid would not open. Went to service dept was there for 4 hours, did not have the part to fix it. I had a.nail in my tire did not have the tire do they patched it. It took them 4 hours if my day to b have. Absolutely nothing fix. More

Fast, I was not given specifics about what was . I expected a better cleanup of my car but the interior was not clean and the mildew smell remains. I was not given specifics about what was . I expected a better cleanup of my car but the interior was not clean and the mildew smell remains. More

Rob was amazing. Great customer service Rob took great care of me with great professionalism and attention. Glad I own a VW from Gunther. Will definitely be doing business with Gunther in t Rob took great care of me with great professionalism and attention. Glad I own a VW from Gunther. Will definitely be doing business with Gunther in the future. More

10,000 mike service The service was timely and efficient! I am extremely impressed and will be sure to return next time my car needs to be serviced thanks! The service was timely and efficient! I am extremely impressed and will be sure to return next time my car needs to be serviced thanks! More