Gunther Pre Owned Fort Lauderdale - Service Center

Follow up service Clifton went beyond customer services. Was very knowledgeable in his explanation of service and though the wait was long he kept me informed with upda Clifton went beyond customer services. Was very knowledgeable in his explanation of service and though the wait was long he kept me informed with updates while I waited. More representatives should take care of customers like his did More

Jimmy G is awesome! I'm on my 5th VW Beetle from Gunther...I love my Beetles...and I have elected for 19 years to lease from Gunther...If you ask why, I'll tell you...It I'm on my 5th VW Beetle from Gunther...I love my Beetles...and I have elected for 19 years to lease from Gunther...If you ask why, I'll tell you...It is all about customer service and Jimmy G has assisted me with my cars for the entire 19 years...He's the BEST...honest, reliable, knowledgeable, helpful, & informative... Doesn't matter if it is regular service check points or an emergency in the moment, he takes care of my car...Before VW, I owned a BMW...What a difference in service! Jimmy is 120% better... More

Well done The repair was fast and easy. The shuttle driver was friendly and polite I truly enjoyed my visit at the Gunter VW Dealership Thank you Mrs Clark The repair was fast and easy. The shuttle driver was friendly and polite I truly enjoyed my visit at the Gunter VW Dealership Thank you Mrs Clarke More

I'm always treated as a valued customer on every visit. Jose Saldana - Fantastic service Joe Pender - Fantastic service I'm always treated as a valued customer on every visit. Both these gentlemen have ma Jose Saldana - Fantastic service Joe Pender - Fantastic service I'm always treated as a valued customer on every visit. Both these gentlemen have made me a 100% loyal customer to Gunther VK dealership. I will not go elsewhere. Thank you More

Best Service every time Every time I have visited this location I’ve had nothing but the best service. Thank you Gunther for providing outstanding services by hiring Amazing Every time I have visited this location I’ve had nothing but the best service. Thank you Gunther for providing outstanding services by hiring Amazing employees and staff. More

Surprise repairs The past two visits I have come in for routine maintenance with no issues or signs from my vehicle for needed repairs; however both times they have sa The past two visits I have come in for routine maintenance with no issues or signs from my vehicle for needed repairs; however both times they have said that the vehicle has leaks, first in the coolant system and now in the engine oil system. I have not seen any leaking fluids either time, which leads me to think they are making these services up just to get more money. I was also just there for an oil change and brake fluid flush, and specifically requested a tire rotation, however that was not completed which forces mw to go out of my way as I do not live near by. More

Necessary. Expensive. I brought my Passat cor service on the ABS. The servicer i spoke with was generally helpful. He gave some possibilities. We had a rapport. I receive I brought my Passat cor service on the ABS. The servicer i spoke with was generally helpful. He gave some possibilities. We had a rapport. I received a call that the repair is needed and how much. I must say that to charge soooo much for parts and labor whem there are a lot of high quality vehicles out in the market now at much lower maintenance expenses is very wrong. The service applied the diagnostic charge towards the repair but that was it. On a $2200 repair the only help that was extended to a valued customer, with a 2200$ repair was the already credited diagnostic charge. This was the second time having a repair there. The service is ok. Not perfect but i could recommend it to someone. But VW prices are way to high and then there is no help by the servicer or the dealership. My next car may or may not be a VW because of how much it is to have anything serviced, but mainly because there is no consideration of how high tbe prices are. Hope that helped. Thank you for asking. Best regards. More

My battery died so no appt., In and out in a hour. Gunther VW has always given me good service . Their dealership is clean, with acess to WiFi, free coffee,etc. Very welcoming. Service in every way. Gunther VW has always given me good service . Their dealership is clean, with acess to WiFi, free coffee,etc. Very welcoming. Service in every way. More

Excellent service and Jimmy in service is great! I came in unaware of some recalls that my cc had and Jimmy was so kind to assist me with getting my car running smoothly. My service was going to be l I came in unaware of some recalls that my cc had and Jimmy was so kind to assist me with getting my car running smoothly. My service was going to be longer than I expected so Jimmy arranged a ride home for me and called as soon as it was ready. Always A+ experience 👍🏽 More

Quick service for 2 recalls Great quick service came in for 2 recalls my last visit sure to come back for my next service nice Professional job every time thanks Great quick service came in for 2 recalls my last visit sure to come back for my next service nice Professional job every time thanks More