Gunther Volkswagen Volvo Cars Delray

First purchase with Gunther Volkswagen This is my first purchase with Gunther Volkswagen in Delray. I have purchased 20 cars in my lifetime before. This was the easiest most stress-free pur This is my first purchase with Gunther Volkswagen in Delray. I have purchased 20 cars in my lifetime before. This was the easiest most stress-free purchase I have ever had. Thank you so much dick my salesman 4 making it such a smooth experience. Now I am really enjoying the vehicle. They clean the car so nicely it was a used car. They fill it up with gas they have new tires on this one it was really nice they go all out. And I really find that a nice thing. When this card needs to be traded in I will come back to Gunther. Thank you everybody. Fred More

Balvin I would like to thank Belvin for going the extra mile very informative about my new vehicle I was just going to see if I should trade in my lease . An I would like to thank Belvin for going the extra mile very informative about my new vehicle I was just going to see if I should trade in my lease . And I end up going over and beyond with my upgrade thanks again belvin .im so happy with my new car . And it also helps when your charming and always a great smile . More

Richard is the best! Richard is definitely not the stereotypical car salesman. He did everything to find me the ideal car and accommodate all my needs. Great customer serv Richard is definitely not the stereotypical car salesman. He did everything to find me the ideal car and accommodate all my needs. Great customer service! i got the deal I wanted without the traditional headaches you get when shopping for a new car. More

Terrible Experience, Awful Customer Service Terrible customer service. I needed a copy of my lease document and Dick (and the rest of dealership) just ignored me and refused to help. Terrible customer service. I needed a copy of my lease document and Dick (and the rest of dealership) just ignored me and refused to help. More

Friendly and accommodating! Dick Uhler went to every effort to make sure that we were happy and getting exactly what we wanted. Even offered to have car delivered to our home and Dick Uhler went to every effort to make sure that we were happy and getting exactly what we wanted. Even offered to have car delivered to our home and provided us an education via the knowledgable product specialist Dylan Grady. Overall a superior experience! Would definitely recommend and return. More

Owed Refund of Lease Payment - Being Given the Runaround This is our second leased vehicle from Gunther. They approached us with a lease buy back. The first lease went very smoothly, great car happy with t This is our second leased vehicle from Gunther. They approached us with a lease buy back. The first lease went very smoothly, great car happy with the deal. The second, well, the vehicle was fine, price was great. Should be a 5 star review, right? We have been going on 3 weeks trying to get a refund on an over payment on the first lease. We have been shuttled back and forth between the dealership and VW Credit each claiming it is the other's responsibility to refund the payment. VW Credit, "speak with the finance manager. It is the dealership's responsibility." Finance manager (whom we will call George), "You have to talk to sales we only do the paperwork." Sales, " Sorry, he's out today. We will have his manager call you back." Crickets... Three weeks and hours on hold!?!?! This is not 10 out of 10 service. I wish I had an opportunity to take VW of America's survey again. It was suggested by VW Credit that I lodge a complaint with VW of America. Gunther has a week to make this right. Update... Still no contact from Gunther.. going on a month. You know who I am (Diane has taken my number several times)... Green Tiguan lease buyback closed 5/31... Colby Williams internet sales manager (interesting how mangers have managers in the auto industry). Seriously, something so stupid ruining an otherwise happy customer ($302.33)... And I actually recommended a colleague shop with you...pffft. More

Pleasant, professional, and polite. I came in ready and knowing what I wanted to trade my lease in for. I walked in and was addressed immediately (and politely) by the front desk. I was I came in ready and knowing what I wanted to trade my lease in for. I walked in and was addressed immediately (and politely) by the front desk. I was referred to Mr. Minto who was accommodating, efficient, and knowledgeable about the questions I had regarding the new car I wanted to lease. He made this experience easy, quick, and painless. I would recommend him and Gunther VW Delray to anyone I know interested in buying a Volkswagen. More

Great Salesperson. Dick was truly a pleasure to work with. I started my process about 1 month ago but never met him in person until today. I can only say he knows how to Dick was truly a pleasure to work with. I started my process about 1 month ago but never met him in person until today. I can only say he knows how to treat his customers. Very friendly, outgoing, professional and communicative. He made the purchase process pretty much seamless. Thank you for your help Dick!!! The Seoane Family More

Best car shopping experience Lauren and Richard made this car shopping experience by far the best. We already knew we wanted a Volvo XC 60 so I called and spoke to Lauren and told Lauren and Richard made this car shopping experience by far the best. We already knew we wanted a Volvo XC 60 so I called and spoke to Lauren and told her exactly what I was looking for and how much I wanted to spend. Within minutes she ran the numbers and the transaction was on the way. Richard finished the purchase upon our arrival and was super helpful in showing us all the amazing features in our new XC 60. Highly recommend them and the dealership to anyone who is looking into purchasing a Volvo. Thank you More

Diagnosis fee are double then their coconut creek location, BEWARE ; if you are a returning customer with an existing problem with your car BEWARE they will follow your case and if you return because you have n BEWARE ; if you are a returning customer with an existing problem with your car BEWARE they will follow your case and if you return because you have no choice because volvo are rigged for servicing they will hit you with a double diagnosis fee, when I asked why coconut creek location charges $150 diagnosis fee and the delray charges $350 Christian the service guy said it the location, my response REALLY that is why??? Sounds to me like a tactic to devert customers like me that bought there volvo and had multiple problems and they rather not deal with their LEMON!!!!!! Again very poor rapport with customers, My advice to you NEVER buy a Volvo!!!!!!! More