Gunther Volkswagen Volvo Cars Delray

Repeat client receives VIP treatment from Brian Pavasi Brian treated me as a valved client on my second vehicle. When busy on my return visit to test drive both passat and Jetta, he engaged the VW expert ( Brian treated me as a valved client on my second vehicle. When busy on my return visit to test drive both passat and Jetta, he engaged the VW expert (Alex) and I was well taken care of. I was heading our of town for a month and our correspondence over that month eliminated the usual angst about buying/leasing a car. We did most of the decision-making and negotiation via email, so when it was time to put the money down and do the paper-work, the worst was over and Brian was extremely accommodating and we did everything in under two hours. I was extremely pleased with the process and love the car- Passat SEL. Brian made the whole process a delight, non-confrontational and I went away feeling I received a good and fair deal. Brian will continue to be my go to guy at VW/Volvo. Regards, John Adams Dix More

XC90 BUY LOCAL Chris was very efficient and accommodating. He certainly earned my business and got the deal I was looking for completed in a timely fashion. Looking Chris was very efficient and accommodating. He certainly earned my business and got the deal I was looking for completed in a timely fashion. Looking forward to working with him again in the future. More

Rip-off Don’t use. Spend your time finding a reputable mechanic because this place will rip you off. Took my car there and they did absolutely nothing except Don’t use. Spend your time finding a reputable mechanic because this place will rip you off. Took my car there and they did absolutely nothing except hook up to computer, diagnose, and gave an exhorbitant amount to fix. On top of that, charged me $180 for nothing!!!!!! Don’t use!!!! More

First purchase with Gunther Volkswagen This is my first purchase with Gunther Volkswagen in Delray. I have purchased 20 cars in my lifetime before. This was the easiest most stress-free pur This is my first purchase with Gunther Volkswagen in Delray. I have purchased 20 cars in my lifetime before. This was the easiest most stress-free purchase I have ever had. Thank you so much dick my salesman 4 making it such a smooth experience. Now I am really enjoying the vehicle. They clean the car so nicely it was a used car. They fill it up with gas they have new tires on this one it was really nice they go all out. And I really find that a nice thing. When this card needs to be traded in I will come back to Gunther. Thank you everybody. Fred More

Balvin I would like to thank Belvin for going the extra mile very informative about my new vehicle I was just going to see if I should trade in my lease . An I would like to thank Belvin for going the extra mile very informative about my new vehicle I was just going to see if I should trade in my lease . And I end up going over and beyond with my upgrade thanks again belvin .im so happy with my new car . And it also helps when your charming and always a great smile . More

Richard is the best! Richard is definitely not the stereotypical car salesman. He did everything to find me the ideal car and accommodate all my needs. Great customer serv Richard is definitely not the stereotypical car salesman. He did everything to find me the ideal car and accommodate all my needs. Great customer service! i got the deal I wanted without the traditional headaches you get when shopping for a new car. More

Terrible Experience, Awful Customer Service Terrible customer service. I needed a copy of my lease document and Dick (and the rest of dealership) just ignored me and refused to help. Terrible customer service. I needed a copy of my lease document and Dick (and the rest of dealership) just ignored me and refused to help. More

Friendly and accommodating! Dick Uhler went to every effort to make sure that we were happy and getting exactly what we wanted. Even offered to have car delivered to our home and Dick Uhler went to every effort to make sure that we were happy and getting exactly what we wanted. Even offered to have car delivered to our home and provided us an education via the knowledgable product specialist Dylan Grady. Overall a superior experience! Would definitely recommend and return. More

Owed Refund of Lease Payment - Being Given the Runaround This is our second leased vehicle from Gunther. They approached us with a lease buy back. The first lease went very smoothly, great car happy with t This is our second leased vehicle from Gunther. They approached us with a lease buy back. The first lease went very smoothly, great car happy with the deal. The second, well, the vehicle was fine, price was great. Should be a 5 star review, right? We have been going on 3 weeks trying to get a refund on an over payment on the first lease. We have been shuttled back and forth between the dealership and VW Credit each claiming it is the other's responsibility to refund the payment. VW Credit, "speak with the finance manager. It is the dealership's responsibility." Finance manager (whom we will call George), "You have to talk to sales we only do the paperwork." Sales, " Sorry, he's out today. We will have his manager call you back." Crickets... Three weeks and hours on hold!?!?! This is not 10 out of 10 service. I wish I had an opportunity to take VW of America's survey again. It was suggested by VW Credit that I lodge a complaint with VW of America. Gunther has a week to make this right. Update... Still no contact from Gunther.. going on a month. You know who I am (Diane has taken my number several times)... Green Tiguan lease buyback closed 5/31... Colby Williams internet sales manager (interesting how mangers have managers in the auto industry). Seriously, something so stupid ruining an otherwise happy customer ($302.33)... And I actually recommended a colleague shop with you...pffft. More

Pleasant, professional, and polite. I came in ready and knowing what I wanted to trade my lease in for. I walked in and was addressed immediately (and politely) by the front desk. I was I came in ready and knowing what I wanted to trade my lease in for. I walked in and was addressed immediately (and politely) by the front desk. I was referred to Mr. Minto who was accommodating, efficient, and knowledgeable about the questions I had regarding the new car I wanted to lease. He made this experience easy, quick, and painless. I would recommend him and Gunther VW Delray to anyone I know interested in buying a Volkswagen. More