Gunther Volkswagen Volvo Cars Delray

Great Salesperson. Dick was truly a pleasure to work with. I started my process about 1 month ago but never met him in person until today. I can only say he knows how to Dick was truly a pleasure to work with. I started my process about 1 month ago but never met him in person until today. I can only say he knows how to treat his customers. Very friendly, outgoing, professional and communicative. He made the purchase process pretty much seamless. Thank you for your help Dick!!! The Seoane Family More

Diagnosis fee are double then their coconut creek location, BEWARE ; if you are a returning customer with an existing problem with your car BEWARE they will follow your case and if you return because you have n BEWARE ; if you are a returning customer with an existing problem with your car BEWARE they will follow your case and if you return because you have no choice because volvo are rigged for servicing they will hit you with a double diagnosis fee, when I asked why coconut creek location charges $150 diagnosis fee and the delray charges $350 Christian the service guy said it the location, my response REALLY that is why??? Sounds to me like a tactic to devert customers like me that bought there volvo and had multiple problems and they rather not deal with their LEMON!!!!!! Again very poor rapport with customers, My advice to you NEVER buy a Volvo!!!!!!! More

Best car shopping experience Lauren and Richard made this car shopping experience by far the best. We already knew we wanted a Volvo XC 60 so I called and spoke to Lauren and told Lauren and Richard made this car shopping experience by far the best. We already knew we wanted a Volvo XC 60 so I called and spoke to Lauren and told her exactly what I was looking for and how much I wanted to spend. Within minutes she ran the numbers and the transaction was on the way. Richard finished the purchase upon our arrival and was super helpful in showing us all the amazing features in our new XC 60. Highly recommend them and the dealership to anyone who is looking into purchasing a Volvo. Thank you More

Leasing a Car Alex was so wonderful. He was extremely helpful. It took some back and forth but he was able to make it work with what we had and he threw in some won Alex was so wonderful. He was extremely helpful. It took some back and forth but he was able to make it work with what we had and he threw in some wonderful complimentary things other dealers wouldn’t have. He didn’t sell me short and saw it through and through the whole time. I appreciate all of his time and his willingness to help me find something that fit within my budget. Likewise great personality kept the conversation going and was very interested in what we were doing and the goal we were trying to achieve. More

So much better than my first time! This was the second time I have been to a dealership and it was such a nicer experience. Alex cares about me getting what I wanted, not just about mak This was the second time I have been to a dealership and it was such a nicer experience. Alex cares about me getting what I wanted, not just about making a sale. In the end my husband and I were extremely happy with our choice of driving a little to get a great deal! More

Amazing Experience Thank you Dick for my new Passat! Thank you for being so patient with me today as I shopped around. Thank you also for your honesty much needed. I wil Thank you Dick for my new Passat! Thank you for being so patient with me today as I shopped around. Thank you also for your honesty much needed. I will definitely be back for the new 2019 Passat !!!!!!! More

Sense of trust, truly professionalism I been helped by Alex Koppelman, he reached out to me in a very timely manner...I felt his positive energy after I let him know that my credit score w I been helped by Alex Koppelman, he reached out to me in a very timely manner...I felt his positive energy after I let him know that my credit score was average..I never felt he was pushing me and he was very respectful listening all my concerns..he helped me to buy my dream car..I went home with my gorgeous pre-owned Volvo.. More

Nightmare of lies and deceit starting with Dominic Espada I couldn’t speak with Rachel who decided that my CPO warranty didn’t cover trunk divider which work retractable roof asst Service mgr Dominic Espada s I couldn’t speak with Rachel who decided that my CPO warranty didn’t cover trunk divider which work retractable roof asst Service mgr Dominic Espada said she didn’t have time to “rehash” her decision. She NEVER physically inspected the car. She took the word of the mechanic foreman who refused to give me his name when I introduced myself, why wouldn’t someone give his name if he is honest? Dominic has over charged in the past. I’ve had no choice because sales dept lied, surprise! and told me that a CPO warranty can go anywhere. NOT! Only dealership can touch vehicle. Over a year and still my visor that controls garage opener doesn’t work. 2 times car was brought in for anti-skid going off one time had car for 28 days still not working. Dominic told me that they wouldn’t work on it again as far as they’re concerned it’s fixed, which it is not. If up to me I wouldn’t give 1 star. In five years of literally battling for my warranty coverage, never did I have to have a “visual inspection” I felt like I was ganged up on and given the run around. What do you expect when Joe Gunther is a deceitful underhanded thief More

Beyond my expectations My name is Jeanenne Chung-Kripas, my husband Chris and I live in Boston. When we learned that my parents had problems with their former car, we deci My name is Jeanenne Chung-Kripas, my husband Chris and I live in Boston. When we learned that my parents had problems with their former car, we decided to help them. They looked at multiple cars, however I quickly remembered that my second car was a Volvo C70 convertible that I LOVED, and I wanted something similarly safe for my parents. Dick was AMAZING helping us through the process once we were focused on the XC40!!! He went above and beyond. I was pleasantly surprised that he made not only my parents feel comfortable, but also gained our confidence and trust - not an easy task being so far away. Dick was extremely patient in helping us find the perfect fit and once found, insisted that he be the one to deliver it to my parents who are almost 2 hours away. He even got a big red bow (see pic - more importantly - see my mom's face). You are extremely lucky to have him on your team. Sincerely, Jeanenne and Chris More

Great experience My experience at Gunther Volkswagen was the best of any car dealership. It was genuine and nobody was trying to trick me which is rare these days. I My experience at Gunther Volkswagen was the best of any car dealership. It was genuine and nobody was trying to trick me which is rare these days. I appreciate very much the help and was able to buy out my car lease in the most painless way possible. Thank you Dick and Kyle !! More