Gunther Volkswagen Volvo Cars Delray

Truly an amazing car leasing experience!! Tony Corsentino is the consummate professional who asked all the right questions, listened, and understood what I wanted. He worked diligently to find t Corsentino is the consummate professional who asked all the right questions, listened, and understood what I wanted. He worked diligently to find the car I wanted and to arrive at a deal we were both happy to sign! Kudos to Tony and Ron Moss (Business Manager) for making this experience stress free and pleasant!!! More

Volvo raves about being loyal to its customers. I have been a "loyal" customer for more than five years and recently leased my third Volvo. I was apprehensive to lease my latest Volvo because my husband a been a "loyal" customer for more than five years and recently leased my third Volvo. I was apprehensive to lease my latest Volvo because my husband and I have had issues with his Volvo (in the service department), but decided to do it because the salesperson Tony Corsentino promised to waive the remaining payments and take care of the excess miles on my 2017 vehicle. So fast forward a month later, I get a bill for more than $500 (most of which was fees for excess miles). I took the bill to Gunther Volvo, spoke to Tony who pulled my chart and said it was not written in there, but vaguely remembered our conversation and went to speak to his manager about the issue. The manager comes out and says there is nothing they can do about it because it was not written in the contract and that Volvo Financial can only adjust the fee. Tony called Volvo Financial and the woman on the phone said it was something only the dealership, specifically, the salesperson, could waive or adjust. So, before you get a Volvo, know that if your salesperson promises you something and it is not in writing, you are xxxx out of luck. Forget having your verbal agreement honored, forget being a loyal customer. Frankly, you're just another sucker who got duped into believing you bought into an honest company that will treat you like the loyal customer they love to describe you as. More

Great team work. Charles and Ron got me a great deal as fast as they could, which i am very happy with. thank you guys. i am loving my 2020 Tiguan. fast as they could, which i am very happy with. thank you guys. i am loving my 2020 Tiguan. More

I’ve had the pleasure of working with Domenick over the last 4 years and he is the heart of the service department. I totally trust his opinion and advice. Whenever I’ve had a question or concern I call Do last 4 years and he is the heart of the service department. I totally trust his opinion and advice. Whenever I’ve had a question or concern I call Domenick and he always provides me the information needed or he finds the answer and calls me back. More

Dick Uhler was extremely cordial and knowledgeable! The process was effortless and truly exceptional! Thank you so much for providing us a world class experience! process was effortless and truly exceptional! Thank you so much for providing us a world class experience! More

Dick was extremely professional and helpful. The deal was the best I could get without all the back and forth. Appreciate the above expectations experience the best I could get without all the back and forth. Appreciate the above expectations experience More

Great experience without the traditional sales tactics. In and out with a signature same day. Front door delivery as well. Strongly recommend using Gunther and Dick Uhler for your shopping experience. In and out with a signature same day. Front door delivery as well. Strongly recommend using Gunther and Dick Uhler for your shopping experience. More

Worst service department negative stars if I could, starting from the service manager Vasile, Grody and Drew, service writers. No people skills. Good luck trying to get anyone on the phone. I had Drew' starting from the service manager Vasile, Grody and Drew, service writers. No people skills. Good luck trying to get anyone on the phone. I had Drew's cell phone number and texted him he said he was not in and when I showed up, guess who was at his desk. Dishonest and condescending. Grody should do something else instead of dealing with customers. More

Recall and Engine Light Service Dominick Espada is an excellent Assistant Service Manager and could teach a course on how to respond to customers respectfully. He is a problem solve Dominick Espada is an excellent Assistant Service Manager and could teach a course on how to respond to customers respectfully. He is a problem solver and as busy as it was when I took my car in for service he treated everyone equally and respectfully while getting their problems solved. He was a pleasure to deal with and I highly recommend him. He kept me aware of what was happening and the timing for my car. I will always call him if my Volvo needs. A true professional. More

Dick is a terrific sales person from the start to the delivery of the vehicle. Very professional! Car was prepped well and any questions that I had he answered. delivery of the vehicle. Very professional! Car was prepped well and any questions that I had he answered. More