Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gunther Volkswagen Volvo Cars Delray
Delray Beach, FL
1,456 Reviews
Welcome to Gunther Volkswagen in Delray Beach, just north of Boca Raton and Deerfield Beach FL. We want to make your new or used car buying experience easy and stress free. The entire team at Gunther Volkswagen is here to answer all of your questions regarding our lineup of brand new Volkswagen for sale. Our outstanding customer service and caring for your individual needs makes us stand out from the other new and used car dealers in the area. We take the time to listen to your automotive needs and what is within your budget. Gunther Volkswagen does not believe in hard sales tactics as we want to earn your trust from the very beginning. We believe in that trust before making a sale so we can build a long standing relationship with each of our customers in the Boca Raton and Deerfield Beach areas. Visit Gunther Volkswagen in Delray Beach FL today and see the difference we make when shopping for your next new or used vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,456 reviews
January 20, 2020
Very unorganized. This is the second time I came in for servicing and had issues both times. The first time I came in just for regular maintenance, everything on the ca This is the second time I came in for servicing and had issues both times. The first time I came in just for regular maintenance, everything on the car was fine. When I picked it up, the check engine light was on and it said I had low tire pressure. I called Dominick back and was told the mechanics just forgot to reset it and was explained how to do it on the phone myself. Not a huge deal. Second time I come in, I drop my car off. I needed brakes, regular servicing, a quote for a very minor bumper issue, and the free wash. 6 hours later I pick my car up and nothing had been done except a wash I think. I knew the brakes were not going to be done till the weekend because they needed the car longer, but the next morning I was getting notifications to "take a break, maintenance overdue" I call Dominick back and ask if maintenance was even done or did I really leave my car there all day for a wash. Again, I was told mechanics forgot to reset it. Brought the car back for brakes and for the quote and to reset the maintenance needed issue. I got a loaner and was told my car would be done that day. It wasn't, but I didn't mind that as I was provided a loaner overnight. I pick up my car the next day, pay for the brakes, and ask for the quote. Dominick told me oh I will have to email it to you. Well that was over a week ago and I've never received that email, which is no surprise at all. I will say that everyone, including Dominick, was very friendly, but definitely not at all efficient. I've had much better service basically like anywhere, and will go to coconut creek for future issues even though it's further, just to avoid the hassle and mediocrity. Nothing was a MAJOR issue, but unorganized and inefficient. More
by ceash
Verified CustomerEmployees Worked With
Dominick Espada
January 19, 2020
Drew in service department was amazing! Not only did he fix my car, but he kept it to investigate what caused the problem. He did it all under warranty. He renewed my faith in this dealership after being t fix my car, but he kept it to investigate what caused the problem. He did it all under warranty. He renewed my faith in this dealership after being told by another member of service dept that my starter was not under warranty. Which it was, but the 1st guy was too lazy to look it up. I feel confi6to being my car here in future. More
by ARCONNOR
January 19, 2020
Great experience all around, service manager was outstanding! He took care of everything perfectly!!! Brian was excellent!!!!!very professional and courteous, will recommend friends and family outstanding! He took care of everything perfectly!!! Brian was excellent!!!!!very professional and courteous, will recommend friends and family More
by Garelli
Employees Worked With
Brian
January 19, 2020
It was those gestures by Balvin: will take care of your old car, will address any problems with your new purchase, I want you to feel safe on the road. old car, will address any problems with your new purchase, I want you to feel safe on the road. More
by LDRodriguez
Employees Worked With
Other Employees :
Kyle Wisdom made finances a smooth experience.
January 19, 2020
Came in for oil change and tire rotation, check breaks. 3-1/2 hours later finally got oil change and rotation done, had to constantly check with service advisor on progress. All of this with an appointmen 3-1/2 hours later finally got oil change and rotation done, had to constantly check with service advisor on progress. All of this with an appointment. Will not be coming back for service or purchase. Lousy service.. More
by WKIRKORIAN
Employees Worked With
Service advisor
January 19, 2020
Chris, the service advisor, is outstandingHe went out Chris, the service advisor, is outstanding He went out of his way to make sure that I was comfortable to explain what was going on and to give me a Chris, the service advisor, is outstanding He went out of his way to make sure that I was comfortable to explain what was going on and to give me a degree of satisfaction that I will be done properly I would highly recommend him More
by Wr
Employees Worked With
Chris. Service Advisor
January 18, 2020
Making the service appointment and dropping my car off were all good. Unfortunately I had to bring my car to fix the same two things that weren't fixed the first time. were all good. Unfortunately I had to bring my car to fix the same two things that weren't fixed the first time. More
by Theo
Employees Worked With
Your two service advisors
January 17, 2020
Excellent customer service! Perfect at tentativeness made me feel like they actually cared about me & my vehicle 🚗 I don’t remember the rep that helped me that day but please give him 5 stars ⭐️ for me! me feel like they actually cared about me & my vehicle 🚗 I don’t remember the rep that helped me that day but please give him 5 stars ⭐️ for me! Thanks again Ben Rodriguez More
by benrod66
Employees Worked With
January 17, 2020
David Santa and the staff made it a pleasure to purchase a vehicle at Gunther VW. Thank you David! We look forward to doing business with you again. a vehicle at Gunther VW. Thank you David! We look forward to doing business with you again. More
by Alvelm72
Employees Worked With
David,Santa
January 16, 2020
My entire experience was fantastic sales person Alex was extremely professional and knowledgeable. He explained all the details of the car and I would highly recommend Gunther Volkswagen extremely professional and knowledgeable. He explained all the details of the car and I would highly recommend Gunther Volkswagen More
by CONNIEM10465
