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Gunther Volkswagen Volvo Cars Delray

Delray Beach, FL

4.5
1,468 Reviews
Welcome to Gunther Volkswagen in Delray Beach, just north of Boca Raton and Deerfield Beach FL. We want to make your new or used car buying experience easy and stress free. The entire team at Gunther Volkswagen is here to answer all of your questions regarding our lineup of brand new Volkswagen for sale. Our outstanding customer service and caring for your individual needs makes us stand out from the other new and used car dealers in the area. We take the time to listen to your automotive needs and what is within your budget. Gunther Volkswagen does not believe in hard sales tactics as we want to earn your trust from the very beginning. We believe in that trust before making a sale so we can build a long standing relationship with each of our customers in the Boca Raton and Deerfield Beach areas. Visit Gunther Volkswagen in Delray Beach FL today and see the difference we make when shopping for your next new or used vehicle.
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2401 N Federal Hwy

Delray Beach, FL

33483

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Showing 1,468 reviews

January 23, 2020

purchasing per-owned vehicle Dealership smells great-love the new car smells. My car was ready and waiting when we got there. Josh was great to deal with, kept me on the monthly p More

by CRAIG.MAN954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned (financing).
January 23, 2020

Incredible Service My check engine light came on so I called to see if I could bring the car in to be looked at. I spoke with Dominick and he told me to come right in. H More

by MELISSA75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Espada
January 23, 2020

Mr. Brady was awesome!! I knew the exact car I wanted and was in& out in about an hour Thanks to Beau! I had an awesome experience!! More

by miadwallace
Recommend Dealer
Yes
Employees Worked With
Beau Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Wisdom
January 22, 2020

Dominick Seems to be carrying the team he is always busy and on the go helping customers. Other than that it’s questionable. The service manager promised me a full tank of gas and because dominick could f More

by andrewmmartinez
Recommend Dealer
No
Employees Worked With
Dick Uhler
Jan 23, 2020 -

Gunther Volkswagen Volvo Cars Delray responded

Hello Andrewmmartinez, If you would like you can stop in at any time for your full tank of gas. If you were promised something you will indeed get it. It might be best to go to the person who promised you or present the receipt given to you. If there is anything else we can do, please feel free to stop in anytime and we will be happy to help. Thank you very much.

January 22, 2020

An enjoyable 3 hr. Service is the best! Very comfortable showroom. I would send people to Gunther for the wonderful experience I’ve had with them for the last 3 years More

by REGLOSG0
Recommend Dealer
Yes
Employees Worked With
Joelle Maselli
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2020

Very responsive and willing to go the extra mile for their customers. Everyone in the dealership believes in their product and it shows through their knowledge and expertise. More

by jpclaxton77
Recommend Dealer
Yes
Employees Worked With
Josh Reynolds
January 21, 2020

Faculty is beautiful, 1 st time ,’made service Appointment for s90, just moved from no, no loaner car, waited 3 hrs for oil change, Very disappointed with service advisors Might seek another More

by Craig
Recommend Dealer
No
Employees Worked With
Dealt w service
Jan 23, 2020 -

Gunther Volkswagen Volvo Cars Delray responded

Hello Craig, Gunther Has been in business in Florida for nearly 46 years we are also one of the top volume dealers in the nation. Loaners are provided for repairs and we also offer shuttle service for the convenience of our clients. I'm not sure why you did not take advantage of these important services. If there is anything we can do or if you have any questions please feel free to let us know. We are always happy to help. Thank you.

January 21, 2020

Mike Veloz from Gunther Volkswagen was super easy to work with and very personable! My car buying experience was beyond my expectations, and Mike was responsible for most of it! The transaction went smooth More

by Myra F.
Recommend Dealer
Yes
Employees Worked With
Mike Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2020

After my purchase I called with questions about my SUV because he said to call whenever you have any questions. Well Dick did not get back to me none of my usb chargers worked with my new vehicle More

by aliciaabe25
Recommend Dealer
No
Employees Worked With
Other Employees : Dick
Jan 23, 2020 -

Gunther Volkswagen Volvo Cars Delray responded

Hello Aliciaabe25, I spoke with Richard and he said that he has been in contact with you and let you know that the 2020 models come with USB-C ports and that an adaptor would be needed for regular USB ports. If there is anything we can do for you please let us know. Thank you.

January 20, 2020

Very unorganized. This is the second time I came in for servicing and had issues both times. The first time I came in just for regular maintenance, everything on the ca More

by ceash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominick Espada
Jan 23, 2020 -

Gunther Volkswagen Volvo Cars Delray responded

Hello ceash, It seems like there might have been a misunderstanding. The brake lights would not go out until the brakes were done, it seems like that was an arrangement made by you for the next day. As far as the Bumper quote, you were put in direct contact with our body shop to help make this quicker and easier for you. If you have any other questions or if there is anything we can do for you, please feel free to let us know. We are always happy to help.

Jan 23, 2020 -

ceash responded

Yes I would say there was a misunderstanding indeed. I'm not for certain as to your reference to the brake lights, as I did not mention them. The day after I left the first time, the maintenance needed soon, take a break (not brake) light came on referencing the need for the routine maintenance so I assumed this was not done. As I said in my previous review, I was aware the brakes would not be complete, and I did make the other arrangement. Dominick actually told me that the light was forgotten again by the mechanic and he told him that that made him look bad. Again, not a huge deal but just an annoyance. As far as the bumper quote, I was not put in contact with anyone at all so I'm not for certain where that information came from but I do not know who Brody is. I asked for the quote when I picked the vehicle up, and Dominick told me he did not have it, took my email down and said he would email it. That never happened. Some organization is definitely needed. I appreciate your response even if you were just attempting to blame me. Thank you.

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