Gunther Volkswagen Volvo Cars Delray

Problems fixed but car damaged People are very attentive and repairs completed But a seat repair caused damage which is still being resolved. I hope this can be fixed soon and that People are very attentive and repairs completed But a seat repair caused damage which is still being resolved. I hope this can be fixed soon and that I will be provided with a loaner vehicle. More

Purchase 2019 Jetta SE from Jason Eppolito Jason was our salesman and really impressive with regard to his ensuring that we purchased the car that we needed and his commitment to customer servi Jason was our salesman and really impressive with regard to his ensuring that we purchased the car that we needed and his commitment to customer service. I’ve already recommended Jason to a friend that is in the market for a new VW. More

Great experience Mike is the best and our go to guy when it is time to lease a new vehicle! Always leased from VW but this time went with a Volvo and as always, super Mike is the best and our go to guy when it is time to lease a new vehicle! Always leased from VW but this time went with a Volvo and as always, super happy! More

Consistently provide excellent service. This time was just for some tires, but I was able to make a same day appointment, and was surprised at how fast they did the work. This time was just for some tires, but I was able to make a same day appointment, and was surprised at how fast they did the work. More

Great customer service! Chris and the whole team worked together to make my visit a pleasure. I will always use Gunther for all my service needs and when it's time to get a n Chris and the whole team worked together to make my visit a pleasure. I will always use Gunther for all my service needs and when it's time to get a new Volvo, this is where I will go. More

Great experience Mike was the salesman I dealt with and he was absolutely amazing! Super friendly and accommodating. He made sure everything with smoothly for me. We s Mike was the salesman I dealt with and he was absolutely amazing! Super friendly and accommodating. He made sure everything with smoothly for me. We showed up to the dealership kinda late the day I got the car and he stayed until the end. He wasn’t pushy like a lot of salesmen can be. The week after I got the car there were a few things that needed to be taken care of and some questions I had regarding the sales agreement and warranty, so I called him and texted him a few times and he never once sounded annoyed and made sure everything was taken care of! Mike really took good care of me as his customer and made the whole experience a great one! Highly recommend going to see him if you’re on the market for a Volkswagen. More

very efficient... pleasant , pleasure to deal with excellent to deal with, Dick and Brandon were both friendly... helpful ... not pushy... which made the overall experiance very pleasnt excellent to deal with, Dick and Brandon were both friendly... helpful ... not pushy... which made the overall experiance very pleasnt More

Forgotten Customer Was told when I dropped off it would be 2-2.5 hours. Said I would wait. I was in the same seat and after the time was up I went to check to see if my Was told when I dropped off it would be 2-2.5 hours. Said I would wait. I was in the same seat and after the time was up I went to check to see if my car was done. The cashier had to look to see if she had my paperwork. My receipt and keys were in a drawer! My car had only taken 50 min. I had been there for 2 hours by this time and no one had bothered to call my name. There was a big WAITING on my receipt. The sales manager and come in the reception area and looked right at me several times. When I told the cashier she said “What do you want me to do?” I asked for a manager. She called 3-4 times and no one came. I then found out she was calling the sales manager. I asked for the general manager and she said I would have to go to the front. I did and the receptionist called someone who said that no one could see me. I waited over 2 hours while my car was sitting out in the parking lot and no one bothered to tell me or even call me (my phone # was on the receipt that was in the drawer. And then no one had the decency to come and apologize. I work all week and I know that I will have to wait a little longer on a Saturday. So I was patient. But I sat for no reason. I have two Volkswagens and I will definitely not be bringing them back. I hope that no one else is Ever treated the way that I was. More

Great Customer Service Tyler was a great salesman. He was very personable, helpful, and took his time throughout the car buying process. He was upfront that he was fairly ne Tyler was a great salesman. He was very personable, helpful, and took his time throughout the car buying process. He was upfront that he was fairly new but he was very personable and made every attempt to make the process easy. More

Excellent My salesman Garrison was helpful and very knowledgeable it was smooth transition. Any question I had weee answered the only thing that concerns me is My salesman Garrison was helpful and very knowledgeable it was smooth transition. Any question I had weee answered the only thing that concerns me is it took so long for this survey to get to me it has been over a month since I took the car someone is falling behind but thank you garrison very happy More