Gunther Volkswagen Volvo Cars Delray

Daily Diaz is a true professional every time I needed service she rendered AAA service service she rendered AAA service More

Our service agent, Daily Diaz, was friendly, knowledgeable, and handled our car service efficiently. We had a positive experience. knowledgeable, and handled our car service efficiently. We had a positive experience. More

Daily the service tech was outstanding… however the rest of the experience was horrible!! Had to wait 5 hours to have a battery replaced….won’t use again after buying our car there 15 years ago and having s of the experience was horrible!! Had to wait 5 hours to have a battery replaced….won’t use again after buying our car there 15 years ago and having served as well for the last 15 years More

I came in to get my Volvo S60 serviced for tires, brakes, and oil change. I am beyond happy to say that l walked out with a brand new Volvo thanks to my service advisor, Kait, and Mathieu. I was hesitant t and oil change. I am beyond happy to say that l walked out with a brand new Volvo thanks to my service advisor, Kait, and Mathieu. I was hesitant to purchase a new car because I thought I would have to pay negative equity for the car and mileage as well. I am so grateful that the sales manager, Brandon, and salesman Mathieu understood my situation. I am not sure how they did it but they took care of every trouble I had and got me into a newer car with no fees and I received multiple [stacked] discounts. My insurance price also went down. I am so thankful. Mathieu, you’re the best. I’m so grateful. I am truly happy because I am saving money while still being able to enjoy the car brand I love the most. Gunther Delray was the first dealership I got my first car from and I am still with them. They do a lot to keep customers happy. Thank you one million times. I am forever a customer to Gunther Volvo of Delray Beach. Now, I can’t wait to get my next car again lol :) More

Josh Reynolds was our sales rep. He made the process smooth and hassle free. Would recommend this dealership based on our experience with him alone. He made the process smooth and hassle free. Would recommend this dealership based on our experience with him alone. More

I am 87 years old and over the years I have dealt with countless car dealerships since I started driving at the age of 17.. None have been as incompetent as Gunther Volvo. My Volvo has been with them fo countless car dealerships since I started driving at the age of 17.. None have been as incompetent as Gunther Volvo. My Volvo has been with them for over 3 Weeks and it is still not fixed. I agreed to any price. Need I say more. They are incompetent. I am Martin Schulman, Boynton Beach Fl. More

First time using Gunther Volvo Service. Bailey my service representative was professional and very efficient. She was able to meet my needs and arrange service for my Volvo in unexpected ti Bailey my service representative was professional and very efficient. She was able to meet my needs and arrange service for my Volvo in unexpected time. Very impressed with the service and professionalism of staff. More

The Volvo which needed repairs was there for 8 days it was first diagnosed and a price was given and agreed upon after 2-3 days another problem occurred and an additional part with a higher price was give was first diagnosed and a price was given and agreed upon after 2-3 days another problem occurred and an additional part with a higher price was given the communication,explanation,was not enough or fully explained regarding delivery or delays!! Needs to be improved More

On Saturday I had the worst experience at this dealership. An employee who had taken my car into the service bay had been rude to me as I pulled in. I left the vehicle with him. What he didn’t rea dealership. An employee who had taken my car into the service bay had been rude to me as I pulled in. I left the vehicle with him. What he didn’t realize is that I was on the phone with my daughter and the phone was still connected to the car. As this employee got into the car he yelled” what a stupid F,,.. goddam xxxxx she was”. My daughter immediately called me to report what had been said. No one would speak to me about this. Finally someone who did not identify himself spoke to me. His answer… he didn’t say it directly to your face, it was behind your back!! This is the way customers ( hear this WOMEN) are treated here. I reached out to the general manager as well as the “Customer Experience” person. No one has responded. Thought the public ie. Women should know More