Gunther Volkswagen Volvo Cars Delray

purchase process The sales representative was very objective, which I appreciated. He was able to answer all my questions without hesitation. He displayed good knowled The sales representative was very objective, which I appreciated. He was able to answer all my questions without hesitation. He displayed good knowledge of the vehicle and addressed all my objections clearly and objectively. The purchase itself, after a quick test drive, was over in less than ten minutes. More

As though I were a major stock holder,and a good friend Dominic. My service contact. Promptly Returns my call for help. Rides herd on My needs and follows up on my cars Progress as it was in the shop. Dominic. My service contact. Promptly Returns my call for help. Rides herd on My needs and follows up on my cars Progress as it was in the shop. Chris and Paul, had me the right price at the sale date, enabling a fine S90, to Be in my ownership...18 months, earlier. All in all, a most comfortable experience. More

Brian Pavesi makes it easy I have purchased and leased numerous Volvo’s over the years from Brian and again he exceeded my expectations. He is very competent and helpful. I have purchased and leased numerous Volvo’s over the years from Brian and again he exceeded my expectations. He is very competent and helpful. More

Poor service experience Made an appointment for service and loaner car which was confirmed Arrived before scheduled time Spoke to somebody outside confirming appointment a Made an appointment for service and loaner car which was confirmed Arrived before scheduled time Spoke to somebody outside confirming appointment and loaner car Told me to go inside and wait After 15 minutes I inquired about loaner car They said engine light on No other car available Waited more time Advisor said they can’t fix now will bring my car in soon for service Waited more time After 30-40 minutes said car was ready unless I wanted a wash which I did Said it would be ready in 5 minutes Waited 35 minutes...no car or key Inquired at desk. No key or paperwork Went outside saw car ready Asked why I’m waiting Someone checked and serviceman came in gave me keys and I signed paperwork and left Time wasted 1 hour 40 minutes! A TOTAL WASTE OF MY TIME!!! More

Service I was told that my recalled part was in stock on The day before my appointment. I came in at 10am the following day and was sent away because there wa I was told that my recalled part was in stock on The day before my appointment. I came in at 10am the following day and was sent away because there wasn’t a replacement part for me More

Perfection David was absolutely amazing he got straight to the point didn’t have to to wait 10 hours veryProfessionali would definitely recommend you for first t David was absolutely amazing he got straight to the point didn’t have to to wait 10 hours veryProfessionali would definitely recommend you for first time buyer experience More

Recall I had Made an appointment for the recall and was told that I would receive a phone call if the parts were not available. I did not receive a call so I I had Made an appointment for the recall and was told that I would receive a phone call if the parts were not available. I did not receive a call so I arrived at my appointment time, checked in and had someone picking me up. About 10 minutes later I was advised that they did NOT have the part and I would have to come back. Again I made arrangements to come back a 2nd time. More

Excellent Buying Experience Friendly, professional, and courteous staff. Worked with me to make the numbers work. They delivered the exact car I wanted at a price I could afford, Friendly, professional, and courteous staff. Worked with me to make the numbers work. They delivered the exact car I wanted at a price I could afford, and got me out the door with my new car quickly. More

Quick service Brought my new Jetta in for it's 1st oil change and was impressed with the prompt service. Oil change with safety inspection lasted roughly 45 minutes Brought my new Jetta in for it's 1st oil change and was impressed with the prompt service. Oil change with safety inspection lasted roughly 45 minutes. More

Amazing Customer Service The service was prompt and as always, Gunther went above and beyond and has the best staff around. Lucas was great, knowledgeable, and helped make my The service was prompt and as always, Gunther went above and beyond and has the best staff around. Lucas was great, knowledgeable, and helped make my service experience quick and painless. Thank you guys! More