Gunther Volkswagen Volvo Cars Delray

Multiple bad experiences This isn’t the first time I have had a bad experience. This past week I made an appointment for a recall on my car. I dropped my car off and about two This isn’t the first time I have had a bad experience. This past week I made an appointment for a recall on my car. I dropped my car off and about two hours later got a call that you have to order the part for the recall. Why did I make an appointment if you didn’t have the part? I got a call yesterday that the part was in and I made an appointment for Monday. I asked if the part was guaranteed mine and was told no and to call Monday morning to make sure the part was there. What?!?! That makes no sense to me. Why would you order the part for me and then can’t guarantee it. More

Tire replacement. Dropped off vehicle for single tire replacement. Took about 30 minutes and I was called to be informed my Tiguan was completed. Receiver when I droppe Dropped off vehicle for single tire replacement. Took about 30 minutes and I was called to be informed my Tiguan was completed. Receiver when I dropped it off was plesent. Cashier at the end of service was friendly. More

Great Experience I had a great experience. It was hasslefree The pricing was great and they offered superb service. A special thank you to Beau Brady for his kindne I had a great experience. It was hasslefree The pricing was great and they offered superb service. A special thank you to Beau Brady for his kindness and dedication and VIP service. :) More

Great Experience!! I am so happy I chose this delearship to buy my car. The atmosphere was very relaxing and inviting. I didn’t feel pressured to buy a car that instant I am so happy I chose this delearship to buy my car. The atmosphere was very relaxing and inviting. I didn’t feel pressured to buy a car that instant (even though I ended up getting one). I visited other dealerships and I always felt rushed. The salesperson was really polite, honest, patient and answered all the questions I had. I can’t say enough nice things!! More

Love my rep Dominic - hate the position he is placed by Volv Service reps are great they are burden by promises made by scheduler as to loans and time frames. This is the second time we were promised a loaner Service reps are great they are burden by promises made by scheduler as to loans and time frames. This is the second time we were promised a loaner when scheduling the appointment and when we get there - Dominic has no idea why one was promised, as there are none. More

Knowledgeable and Professional Garrison was very knowledgeable and had an open and professional sale manner. I would recommend the dealership if you're looking for a VW in South Flo Garrison was very knowledgeable and had an open and professional sale manner. I would recommend the dealership if you're looking for a VW in South Florida.. More

Great Experience The water pump went in my certified pre-owned Tiguan. Thank goodness for the warranty. Everything was covered including my loaner car and towing. Drew The water pump went in my certified pre-owned Tiguan. Thank goodness for the warranty. Everything was covered including my loaner car and towing. Drew walked me through everything and kept me updated through the process. Could not have been easier. PS the woman working the service desk is a saint. I watched her deal with all kinds of customers and she was calm and friendly no matter what they there at her. More

Knowledgeable Professional Colby was friendly courteous very knowledgeable He promptly returned calls Had full knowledge of cars and their different options Ned was a Colby was friendly courteous very knowledgeable He promptly returned calls Had full knowledge of cars and their different options Ned was also a great asset in the process In review I feel very comfortable that I was treated fairly Michael Btooks More

Exceptional experience Worked with Mike since December 2018. I wanted a specific bug and he was able to find exactly what I was looking for. So Happy! Worked with Mike since December 2018. I wanted a specific bug and he was able to find exactly what I was looking for. So Happy! More

Mike Veloz was very helpful informative and very kind . He knew from the moment I walked in the store I wasn’t happy about shopping for a car because of all the usual hassle he understood he guided me al . He knew from the moment I walked in the store I wasn’t happy about shopping for a car because of all the usual hassle he understood he guided me along the lines of what I needed he encouraged me to go with the Volkswagen because if it’s European engineer ring and it was in the same price point is those cars made in America but now it is finished interior I’m very happy with my selection More