Gunther Volkswagen Volvo Cars Delray - Service Center

Scheduled maintenance + recall -- well done! Work was done on time, correctly, well-priced, and good communication from the dealership. Shuttle service was very convenient. The team was able to a Work was done on time, correctly, well-priced, and good communication from the dealership. Shuttle service was very convenient. The team was able to accommodate small flexes in my schedule too. More

Best service advisor ever is Dominick! He is the reason I will always buy a Volvo! He does what he says he will do, makes my life easier and treats my car as if it were his own! ! My car is always ready whe will always buy a Volvo! He does what he says he will do, makes my life easier and treats my car as if it were his own! ! My car is always ready when he promises and always clean! Ask for Dominick; you won’t be disappointed!! More

Quick and easy Courteous staff and comfortable waiting area Efficient service and timely processes..no problems encountered at all. There was time to walk around th Courteous staff and comfortable waiting area Efficient service and timely processes..no problems encountered at all. There was time to walk around the dealership and look at me and used models. Was able to visit dealership next door as well. More

Loved the service and timing was perfect Service guy was great,,, gardy was very professional and they took me as soon as possible I would recommend them to everyone that I know Service guy was great,,, gardy was very professional and they took me as soon as possible I would recommend them to everyone that I know More

Carefree Service From handling my appointment timely to having my car when promised, Gunther service was excellent.can’t wait to drive my next Volkswagen from Gunther! From handling my appointment timely to having my car when promised, Gunther service was excellent.can’t wait to drive my next Volkswagen from Gunther! More

Problems fixed but car damaged People are very attentive and repairs completed But a seat repair caused damage which is still being resolved. I hope this can be fixed soon and that People are very attentive and repairs completed But a seat repair caused damage which is still being resolved. I hope this can be fixed soon and that I will be provided with a loaner vehicle. More

Consistently provide excellent service. This time was just for some tires, but I was able to make a same day appointment, and was surprised at how fast they did the work. This time was just for some tires, but I was able to make a same day appointment, and was surprised at how fast they did the work. More

Great customer service! Chris and the whole team worked together to make my visit a pleasure. I will always use Gunther for all my service needs and when it's time to get a n Chris and the whole team worked together to make my visit a pleasure. I will always use Gunther for all my service needs and when it's time to get a new Volvo, this is where I will go. More

Forgotten Customer Was told when I dropped off it would be 2-2.5 hours. Said I would wait. I was in the same seat and after the time was up I went to check to see if my Was told when I dropped off it would be 2-2.5 hours. Said I would wait. I was in the same seat and after the time was up I went to check to see if my car was done. The cashier had to look to see if she had my paperwork. My receipt and keys were in a drawer! My car had only taken 50 min. I had been there for 2 hours by this time and no one had bothered to call my name. There was a big WAITING on my receipt. The sales manager and come in the reception area and looked right at me several times. When I told the cashier she said “What do you want me to do?” I asked for a manager. She called 3-4 times and no one came. I then found out she was calling the sales manager. I asked for the general manager and she said I would have to go to the front. I did and the receptionist called someone who said that no one could see me. I waited over 2 hours while my car was sitting out in the parking lot and no one bothered to tell me or even call me (my phone # was on the receipt that was in the drawer. And then no one had the decency to come and apologize. I work all week and I know that I will have to wait a little longer on a Saturday. So I was patient. But I sat for no reason. I have two Volkswagens and I will definitely not be bringing them back. I hope that no one else is Ever treated the way that I was. More