Gunther Volkswagen Volvo Cars Delray - Service Center
Delray Beach, FL
652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center
Great Service Although there are other VW dealerships near my home, I prefer to drive to Delray Beach to get my 201y Tiguan serviced. Andrew Swaby always takes care Although there are other VW dealerships near my home, I prefer to drive to Delray Beach to get my 201y Tiguan serviced. Andrew Swaby always takes care on me. More
Service Department Top of the line Brought my new Volvo XC60 for recall repair items. Scheduling the appointment was easy upon arrival was introduced to Christian Cardoso who was simply Brought my new Volvo XC60 for recall repair items. Scheduling the appointment was easy upon arrival was introduced to Christian Cardoso who was simply amazing from start to finish. Being the first time I brought my new car for service I was concerned about everything since I take care of my cars to last a lifetime. I asked Christian to please put his best foot forward and he exceeded expectations. He completed my recall in 30 minutes than went the extra mile to secure and additional recall item that I had not scheduled. The service Tech Donnie took the extra time to explain to me the process of the recall along with the protocol. We gave my car the nickname the patient who was in for surgery. I could not have picked 2 better people to take care of my new car. I am grateful for all the attention to detail and professionalism during the whole process. They made my day my week and my year knowing that as long as they are around my car is in great hands. Mr Gunther you the dream team in service with these 2 gentleman. For most of us our car is the second largest investment in our lifetime and servicing it is key. This dealership has also gone the extra mile to blend in with our community Town Of Gulf Stream being sensitive to the environment and the impact. Thank you for leading the way with your values and respect for people. I am very Grateful and extremely impressed with Your service Assistant Manger Christian Cardoso and the tech doing he work that never gets credit Donnie for the amazing jobs he does. Peace Out Julio Martinez More
Camera housing cracked at the screw The part that needed to replace was ordered way before my appointment and it was replaced less than 20 mins. Everyone was very friendly and helpful. The part that needed to replace was ordered way before my appointment and it was replaced less than 20 mins. Everyone was very friendly and helpful. More
10k service Very smooth process, had my 10k done and also completed a service bulletin on my 19 Atlas. Great coffee machine in service waiting area and they kept Very smooth process, had my 10k done and also completed a service bulletin on my 19 Atlas. Great coffee machine in service waiting area and they kept me informed with vehicle status. More
Check up Lucas is great. Service was done quickly. Have been coming here for years. Routine service. They did try to upsell me some additional services but see Lucas is great. Service was done quickly. Have been coming here for years. Routine service. They did try to upsell me some additional services but seemed fine when I said no- no hard sell. More
Brakes Very good to take call. Schedule service. Start & complete service- all good and quick. Appreciated the pick up service Most deluxe dealerships r Very good to take call. Schedule service. Start & complete service- all good and quick. Appreciated the pick up service Most deluxe dealerships return your car sparklely clean after services rendered. Mine was pretty clean initially but was returned with some marks all over dashboard- which is not a big deal but it seems that serviced cars should be returned to customer freshly thru basic car wash (IMO) More
Car returned with black grease spots on interior Terrible communication back and forth. Unresponsive when called about car having black grease stains all over door leather, seats and arm rest. Called Terrible communication back and forth. Unresponsive when called about car having black grease stains all over door leather, seats and arm rest. Called a number of times within the last week, still waiting for a call back More
Quick service Fast and reliable service. Grody was able to get me in and out in the time frame he promised. Also the cashier is very pleasant and fast. Thanks, Rich Fast and reliable service. Grody was able to get me in and out in the time frame he promised. Also the cashier is very pleasant and fast. Thanks, Richard Keehfus. More
Outstanding Service I can not say enough about the service and attention I received from Mr. Drew Swabby. I took my 2015 VW Golf in for service because the vehicle was no I can not say enough about the service and attention I received from Mr. Drew Swabby. I took my 2015 VW Golf in for service because the vehicle was not starting. I was a little concerned as to what the issue may be, since I depend on my vehicle to get to and from work on a daily basis. Drew was outstanding, as he always is. He is very professional and knowledgeable. I've dealt with him in the past and would not go to anybody else. More
Awesome Lucas is always very helpful and on point with the service. Everyone in general is friendly and always smiling. They even make up for quality issues m Lucas is always very helpful and on point with the service. Everyone in general is friendly and always smiling. They even make up for quality issues my new car is giving me More