Gunther Volkswagen Volvo Cars Delray - Service Center
Delray Beach, FL
652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center
Sucked I shouldn't have been charged to top off steering wheel fluid especially as this is where I do my service visits. Every oil center tops off oil for fr I shouldn't have been charged to top off steering wheel fluid especially as this is where I do my service visits. Every oil center tops off oil for free. They didn't even top off the other fluids. Also, they left recommendations on the ticket from my last visit that had already been addressed such as windchill wipers. I bought new wipers and put them on a week earlier so how can they recommend new wipers? SMH More
First year service This was the first service on my 2018 beetle convertible. My experience was as expected. Everybody was friendly and helpful. I’ll definitely be back This was the first service on my 2018 beetle convertible. My experience was as expected. Everybody was friendly and helpful. I’ll definitely be back for al my future beetle needs. Great job!! Thanks!! More
Last minute flat tire repair Had a flat tire almos at closing time, had tire repaired in no time and with a great attitud. Mr. Drew Swaby was very diligent. Will come back for su Had a flat tire almos at closing time, had tire repaired in no time and with a great attitud. Mr. Drew Swaby was very diligent. Will come back for sure for maintanance services. More
Won't buy a car their again if service treats me that way It should not be that hard to schedule an oil change. Talk about gate keeper appointment scheduler! And then the way we we're greated, absolutely medi It should not be that hard to schedule an oil change. Talk about gate keeper appointment scheduler! And then the way we we're greated, absolutely mediocre. Oh, let's not forget the sales manager screaming at sales associate -unprofessional for the 2nd time. Yep, he did it on my 15k check as well. He is the one with beachy long hair past his ears. In front of customers! More
No internet I had a check engine light come on. It was resolved. The internet has not worked since I brought my SUV. I have brought the vehicle in 2x and very ti I had a check engine light come on. It was resolved. The internet has not worked since I brought my SUV. I have brought the vehicle in 2x and very time the tell me I need to speak to someone else. I have left messages and have never heard back. My service rep for the normal items was very professional. This bad review should not be a reflection on him. I need someone to contact me in reference to the internet connection. More
Great customer service manager Dominick was great, provided good follow up, updates, answered questions and made sure all the requested work was completed. A little pricey but quali Dominick was great, provided good follow up, updates, answered questions and made sure all the requested work was completed. A little pricey but quality service. More
Fast, Professional, Friendly Staff are always friendly, accommodating, & professional. Service was performed at a very high, efficient, excellent level. Waiting area very comforta Staff are always friendly, accommodating, & professional. Service was performed at a very high, efficient, excellent level. Waiting area very comfortable & inviting. 5 star service! Love Gunther VW! More
Will certainly return to Gunther. After purchasing our Jetta from Gunther, we needed to return for a recall item issue. It was handled quickly and efficiently. From the sales floor to After purchasing our Jetta from Gunther, we needed to return for a recall item issue. It was handled quickly and efficiently. From the sales floor to the service center, we only encountered helpful, knowledgeable and pleasant associates! And not to mention: great coffee! Keep up the super job! More
Awesome service department ! I was greeted promptly and all my concerns were addressed. Even wash my car for free. My car was done on time and work was done correct. I highly r ! I was greeted promptly and all my concerns were addressed. Even wash my car for free. My car was done on time and work was done correct. I highly recommend this dealership cause of the great service and attention to detail More
Service I have been going to 3 VW dealership's over my 9 year tenure with my car. Gunther of Delray has been the fairest and most upfront. Lucas, Service Agen I have been going to 3 VW dealership's over my 9 year tenure with my car. Gunther of Delray has been the fairest and most upfront. Lucas, Service Agent is squared away and will tell you what has to be done while not trying to rip you off. More