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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
652 Reviews

652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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April 03, 2019

AlanPassat Had the part for my service bulletin in stock and had the work done in 1 hour! Great job and the car was cleaned and washed! Thanks More

by ALANS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Reis
Apr 04, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Alans, within an hour, your service has been completed, your vehicle has been cleaned, and you were on your way! We can't think of a better way to service your Passat than the experience you received with Gunther.

April 03, 2019

Friendly and fast service I didn’t have an appointment but they helped me out with oil change. Waiting room is cozy and comfortable with coffee, water, tv and wifi. More

by Truu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joelle Maselli
Apr 05, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Truu, we are delighted to know that your service was accommodated and your wait was comfortable. Thank you for your compliments for our vicitiy and 5-stars for our customer service.

April 02, 2019

The Best Dealership Around Gunther is outstanding in every way: service is stellar, always prompt, always well- done, and never excessive. They tell you the truth at all times: More

by Caro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic, BRIAN PAVESI
Apr 05, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Caro, in every way, our service team make your visit as stellar as possible. Thank you for confirming how Gunther provides a genuine experience to our customer's as well as keeps your safety and best interest in mind at all times. We appreciate your recommendation and positive feedback for the experience you receive each time you visit Gunther Volvo.

April 02, 2019

Recall Very clean place good service and the staff is very helpful I’ll recommend others the wait time is long and the technicians get the job done More

by DALEYV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Koppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

DALEYV, we appreciate you visiting Gunther and allowing our service team to take care of your vehicle's recall needs. Your recommendation means a great deal to us and we thank you for your 5-star review.

April 02, 2019

Finally a Dealer that gives Service! From the ease of one call to set a service appointment, to the email reminders, the final Service visit was prompt, pleasant, efficient and they went More

by MMSPECHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LUIS IN SERVICE and BACK MASSAGE??
Apr 04, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

MMSPECHLER, it is wonderful to hear how easy and convenient booking your appointment and servicing your vehicle was with us. We thank you for acknowledging how our service center goes the extra mile to earn your satisfaction.

April 01, 2019

Another excellent experience getting car serviced . Trustworthy dealer!! Brought the car in last minute before driving back to NH with my son. The experience was like all the rest, things went smooth an More

by JBSCOTTBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names - everyone was great!
Apr 05, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

JBSCOTTBROWN, before driving back to NH, our dealership was able to accommodate your vehicle's servicing needs in a smooth and trustworthy manner. Thank you for allowing us to help!

April 01, 2019

Lucas Ries great customer service Lucas Reis was great. Every time I come to Gunther WV Delray he is always helping me. Great personality, knowledge and cusomer service! Thanks, V More

by Vio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Ries
Apr 02, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Violeta, thank you for shouting out our service advisor Lucas who continues to supply you with a knowledgeable and helpful service experience.

March 29, 2019

As though I were a major stock holder,and a good friend Dominic. My service contact. Promptly Returns my call for help. Rides herd on My needs and follows up on my cars Progress as it was in the shop. More

by Daviduz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul sales executive., Chris Damis
Mar 29, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

David, from service to sales, our entire team at Gunther Volvo knows exactly how to serve your needs best with the VIP treatment you are provided. We are ecstatic to know your service with Dominic and purchase with Chris and Paul were conducted in a comfortable manner. Thank you for allowing us to take care of all of your Volvo needs.

March 29, 2019

Service dept Found out my problem in under 1/2 hour and had to order my part. It iis the Catalytic converter And they are going to replace it at no charge. This is More

by WJYEGIBAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

WJYEGIBAS, thanks to your VW Warranty, Gunther was able to service your vehicle in a stressfree and affordable manner. Thank you for your business and servicing your vehicle with Gunther Volkswagen.

March 29, 2019

Change of battery I was quoted a wait time of 30-45 minutes and it was completed in that amount of time or less. The service was great! More

by jessica.kurzweil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall any names.
Mar 29, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Jessica, as promised, our service team was able to change your battery in the completion time quoted. Thank you for rewarding our dealership's services with your 5-star review!

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