Gunther Volkswagen Volvo Cars Delray - Service Center

Showing improvement This experience was better than the last two times so there. Chris was attentive and gave me explanations for his recommendations. Check out was good. This experience was better than the last two times so there. Chris was attentive and gave me explanations for his recommendations. Check out was good. More

Excellent as always Very attentive and communicative regarding service. Always a pleasure to bring our car to Gunther foe service. Always recommend Volvo and especially Very attentive and communicative regarding service. Always a pleasure to bring our car to Gunther foe service. Always recommend Volvo and especially Gunther to friends and family. More

Apple play never works I have been in there several times and no one can help me I don’t understand why Apple play never works I have a 2019 XC 60 and I can’t connect most o I have been in there several times and no one can help me I don’t understand why Apple play never works I have a 2019 XC 60 and I can’t connect most of the time More

60,000 mile service Chris is fantastic. He kept me informed of the status of my car. He had me checked in and driving off in my loaner in less than 15 minutes. Appreciat Chris is fantastic. He kept me informed of the status of my car. He had me checked in and driving off in my loaner in less than 15 minutes. Appreciate you Chris! More

Dominick is best! Professional experience is always delivered when dealing with the service staff. Wait times are accurate and the service team is outstanding. I woul Professional experience is always delivered when dealing with the service staff. Wait times are accurate and the service team is outstanding. I would highly recommended. More

3rd time is a charm VW had to go to battle for me with the body shop that failed to paint my bumper correctly on multiple occasions. Drew & the Service Mgr are Champs in VW had to go to battle for me with the body shop that failed to paint my bumper correctly on multiple occasions. Drew & the Service Mgr are Champs in my Book. More

I felt like a priority at their service department I'm a travel nurse heading to my next assignment in Missouri in 2 days and needed something on my new Tiguan (my 6th VW) looked at before leaving. My I'm a travel nurse heading to my next assignment in Missouri in 2 days and needed something on my new Tiguan (my 6th VW) looked at before leaving. My service adviser and fellow VW enthusiast, Lucas, respected that I was in a time crunch, looked at the issue and fixed it right away. He even fixed another minor issue that I don't think was on the problem list when I went in. I told him it could wait since he was super busy, but he insisted on fixing it and did so very quickly. Lucas is knowledgeable, professional, sweet and friendly, and even offered recommendations for my first scheduled service. Lucas knows his stuff and is an asset to the dealership. I will continue to request him for all of my future service visits. More

Don’t get ripped off! I brought my beetle in because there was a problem with the ignition switch on the steering column. The mechanics reviewed that and told me I had add I brought my beetle in because there was a problem with the ignition switch on the steering column. The mechanics reviewed that and told me I had additional problems including a leaking vacuum pump. They also noted other problems which they felt had to be fixed immediately. I chose to only have the ignition fixed and one other issue and decided to get a second opinion on the vacuum pump. I went to a local German car mechanic who informed me after checking carefully, that there was no leak whatsoever from the vacuum pump and that I had been misinformed. The cost that was quoted to me by Gunther was over $1000. Don’t trust them ! More

Another great experience! Visiting the Gunther Delray service center is always a pleasant experience. This visit my service advisor, Lucas, went above and beyond to be accommod Visiting the Gunther Delray service center is always a pleasant experience. This visit my service advisor, Lucas, went above and beyond to be accommodating. An absolsute pleasure to work with. Another great experience! More

Tune up They were prompt in getting the work done. Provided a loaner car. The cashier was very patient and friendly with me. Took me in on time. They were prompt in getting the work done. Provided a loaner car. The cashier was very patient and friendly with me. Took me in on time. More