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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
652 Reviews

652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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February 19, 2019

Great customer service and professionalism The service department was Very accommodating with my work and service schedule. Quick turn around for maintenance of vehicle. Communicated back quick More

by christiemoreshead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
Feb 20, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Christie, providing you with a convenient visit to accommodating your vehicle's maintenance needs is exactly what we love to hear. We appreciate your business and we thank you for stopping by our service center.

February 16, 2019

Great service experience Dominick was very courteous and took care. He raised concerns about my tires and look for replacement options. WiFi connection was good, so allo More

by AUROJOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor: Dominck
Feb 18, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

AUROJOSE, Dominick took the necessary precautions in your service visit by coordinating a game plan for your tires. We're glad that you received a comfortable experience and hear about the proper care that you were provided with.

February 15, 2019

Making things right Had a few minor problems with my new XC60 and Dominick in service put me in a loaner until my car was ready. He communicated well to keep me apprised More

by JOHNROTHBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Espada
Feb 15, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

John, it sounds like Dominick carried out your service visit perfectly in order to accommodate you during your vehicle's repair work. Thank you for giving us the opportunity to make things right and rewarding us with your 5-star review.

February 15, 2019

Very good The device technician was professional and very helpful explain clearly what what I need and what the 30000 mile service are I was very please More

by FINCLAUDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Damis
Feb 15, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

FINCLAUDE, thank you for your positive feedback for our service department's ability to helpfully explain your vehicle's needs!

February 15, 2019

excellent customer service and repair Chris was knowledgeable and listened to my issue. My issue was conveyed to the service center and issue was addressed on the first try. Impressive. More

by PBFISH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris in service drive.
Feb 15, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

PBFISH, we appreciate you for acknowledging the efficiency of our service center. Thank you for expressing your satisfaction and sharing how impressed you were with Chris.

February 14, 2019

The best!!! The service department is always fast and friendly, and willing to help whatever your needs may be. Grody Abrau is an asset to this organization, his More

by WILLIAM.WERNTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grody Abrau
Feb 15, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

William, a fast and friendly service experience is exactly what we like to hear! Grody is a wonderful asset to the Gunther Volvo team and we can't thank you enough for recognizing that. We appreciate your feedback and 5-star review for our service department.

February 14, 2019

20k service on my GLI While I’ve been going to the Coconut Creek location for 25+ years, I was quite pleased with the attention and responsiveness I encountered at the delr More

by rfreytag
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
The service manager who greeted me was phenomenal and accommodating. I regret that I inadvertently threw out his business card. He was fabulous.
Feb 15, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Rfreytag, you can find that the Gunther family consistently offers attentive and responsive services from location to location. Thank you for visiting us at Coconut Creek and continuing to service your GLI with Gunther.

February 14, 2019

Thorough and quick Service advisor was very easy to work with and assisted with my car play issues. He was very thoughtful and considerate- attended to all my concerns. More

by KARYNLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Brody
Feb 18, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

KARYNLAW, by attending to all your concerns, our service team was able to assist you with your car play issue and rectify the matter in a considerate fashion. Thank you for allowing us to help!

February 13, 2019

Tire balancing Lucas was my service advisor. He was very knowledgeable and friendly. I turkey can’t speak highly enough about him. He will keep me coming back to get More

by ASELVA617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Feb 18, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

ASELVA617, Lucas will be overjoyed to receive your high regards for his services. Thank you for your commitment to service with Gunther Volkswagen in the future.

February 13, 2019

Our Service Rep Lukas Reis is terrific. Our sales rep explained everything clearly. He is professional and patient. He clearly takes his job seriously and has excellent people skills. Every More

by Joe and Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lukas Reis
Feb 18, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Joe and Joey, from our service advisors and our cashiers to our parts department and sales specialists, every aspect of your visit were aided by the help of our team here at Gunther. Thank you for mentioning how Lucas was of excellent care to you and your vehicle's needs as well as James who was available to discuss trade-in options for the future.

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