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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
652 Reviews

652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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February 06, 2019

In a jiffy Beau my dealer specialist made an appointment with drew he was ready for me the whole thing was over in a heartbeat after a gray massage too then dre More

by Mindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Mindy, Drew went the extra mile to make your vehicle's servicing as enjoyable and as fast as a heartbeat! Thank you for choosing Gunther and allowing Beau, Drew, and Vanessa to provide you with exemplary service experience.

February 05, 2019

Brake light replacement I don’t know what it takes to replace a stop light bulb but $400 or so seems excessive. However, service manager gave me discount which was appreciat More

by PLSCHLISSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Volvo service rep
Feb 07, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

PLSCHLISSEL , the bulb you received is a high gas discharge bulb that comes with the ballast and control module. We are glad to hear we were able to help replace your brake-light bulb as well as score you a nice discount to save on your purchase. Thank you for stopping by.

February 04, 2019

The service and knowledge of your staff is incredibly excell Cesar took my problem and got me on my way home in 30 minutes..the services were done quickly and efficiently..your srrvice department is the best I More

by Geor4733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar..in services .
Feb 06, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Geor4733, thank you for viewing our service department as the best you've ever experienced. It is great to hear how your visit was fast and convenient with the help of our team. We look forward to seeing you back in and providing you with many more incredible experiences to come.

February 04, 2019

Amazing They are amazing from the start to finish. Proactive staff who cares. They make the inconvience of car maintenance easy. Two thumbs up. I love my Volv More

by philip_enders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Dominic in service, Dick Uhler,Joelle Maselli
Feb 04, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Philip, we thank you for praising all of our help as well as our ability to make each maintenance visit for you two thumbs up!

February 03, 2019

Nice friendly people. Lucas did a great job answering the questions we had about our car. We even got a carwash. After service was done. Keep up the good work. . More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Feb 04, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Ken, we are happy to know Lucas provided you with an informative experience during your vehicle's recent service visit. Thank you for writing to us in your 5-star review.

February 03, 2019

Great Awesome service. Dominic had me in and out super fast and I had a massage in the lounge while I waited. Couldn’t be happier. More

by lawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic , Dick Uhler
Feb 04, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Lawa, quick service and a relaxing massage while you waited? We couldn't think of a better way to spend your time while we take care of your Volvo. Thank you for stopping by!

February 01, 2019

Seamless While pulling out of my neighborhood on my way to I-95 to work I noticed a strange sound coming from my front left tire area on my 2018 Passat. I pull More

by Fieldsofheatherb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Reis
Feb 04, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Fieldsofheatherb, your pesky puncture turned out to be no match for Lucas and the Gunther service team. Our ability to replace your tire in a matter of minutes made what could have been a nightmare of an issue, seamlessly easy. We are glad to have been there to assist you during this emergency visit and to help save the day!

February 01, 2019

Excellent Swrvice Chris Cardoza is outstanding and kept me advised on multiple occasions on the status of my car. Appreciate the knowledge of all employees of this dea More

by stanlaiken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cardoza
Feb 01, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Stanlaiken, thank you for showing your appreciation and patience for Chris and the Gunther Volvo service team as we undergo our expansion.

January 31, 2019

Professional, Friendly,and.Quick. Gunther service is professional , from the time you drive into the parking lot to the time with the cashier. They are friendly and the service is quic More

by RUTH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier ,I don't know her name. She is great.
Feb 01, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

Ruth, from the drive-in to the drive-out, Gunther makes servicing your vehicle a professional and pleasurable experience. We are happy to hear how you are enjoying your wait with the complimentary massages we offer to our customers. Thank you for stopping by!

January 31, 2019

Wonderful as usual Dominic does such a good job in our cars performance. He always make sure everything is taken care of and done properly. They found a problem and it More

by MASUSEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Feb 01, 2019 -

Gunther Volkswagen Volvo Cars Delray responded

MASUSEP, Dominick saves you time and future headaches by fully dedicating himself to caring for and attending to your vehicle's needs. Your service experience sounds nothing short of 5-stars. Thank you for your review.

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