Gunther Volkswagen Volvo Cars Delray - Service Center

Tire tread Advisor informed me I needed 4 new tires. I asked what the tire tread warranty was. He informed me there was no such thing. We debated and finally tol Advisor informed me I needed 4 new tires. I asked what the tire tread warranty was. He informed me there was no such thing. We debated and finally told me 70,000 miles per tire. This is a new car. He further informed me they didn’t process claims like this. I knew this to be untrue. We debated further and I finally picked up my car and took it to Tire Choice where they informed me Hankook requires the dealer to file the claim since it was a new car. More

First time at service center and was extremely pleased. Professionalism and customer service was terrific. Car was delivered on time and was professionally cleaned. Very happy wi and was extremely pleased. Professionalism and customer service was terrific. Car was delivered on time and was professionally cleaned. Very happy with my experience and would highly recommend. More

Great service all around. I’d absolutely recommend Gunther Volkswagen of Delray Beach, as far as both sales and the great service center. I appreciate the incentives they give I’d absolutely recommend Gunther Volkswagen of Delray Beach, as far as both sales and the great service center. I appreciate the incentives they give for services rendered during the first years of having your vehicle, and the discounts after that. Yesterday Andrew of the service center put some of the most dedicated work into my car; an oil change, tire rotation and an unbelievably detailed and thoroughly perfect wash. I can always trust this dealership for both the best car service and customer service. More

Attentive Service Went for 70,00 mile service. Contact service person was very efficient He kept me informed as to status of service. Work done without delay. Went for 70,00 mile service. Contact service person was very efficient He kept me informed as to status of service. Work done without delay. More

Great service I had a problem with the handle that opens the back of my suv.I arrived at Volvo service around 5o’clock Friday afternoon.Chris checked if they had th I had a problem with the handle that opens the back of my suv.I arrived at Volvo service around 5o’clock Friday afternoon.Chris checked if they had the part in stock.It was.I left Volvo before 6pm. The service was great.Chris was very helpful and had it done quickly. Thanks again. Carol More

Recent service Chris Cardosa was excellent. My Volvo S90 was ready on time and was claeaned as well! All of my friends and relatives will gladly visit Chris in the f Chris Cardosa was excellent. My Volvo S90 was ready on time and was claeaned as well! All of my friends and relatives will gladly visit Chris in the future. More

They listened to me which is unique! Update not so happy now It is refreshing to go to a dealer as a woman and feel heard. It is also unique to not feel you are in a game versus a high ticket purchase. Chris was It is refreshing to go to a dealer as a woman and feel heard. It is also unique to not feel you are in a game versus a high ticket purchase. Chris was a pleasure to deal with as was everyone I met at the dealership. That was how I felt the day I got my car. Since the day after I thought they were going to resolve a factory paint issue and now see below. Update: January 14, 2019 - Have gotten nowhere with the dealership with a service issue for months. Even called my sales person who said who would always be there when I bought the car. Took my call and said he would get back to me or have someone call as he was with some customers. Had to go to another dealership and call Volvo corporate to even get someone to look at the car. Still having issues that stemmed from a factory paint issue repair that their service manager and another dealer's service person said never should have been allowed to leave the lot for selling.. Dealer has not returned a single phone call from me since the Monday after Thanksgiving. How is this even adequate customer service? General Manager, and a Gunther too, has not responded to me even once. More

Dominick was Great! Droped off my V90 for it's first required service, easy to make an online appointment and Dominick was great, done when promised and cleaned to boot! Droped off my V90 for it's first required service, easy to make an online appointment and Dominick was great, done when promised and cleaned to boot! I love this car! so much better than my previous Jag! More

service I arrived on time, was greeted by my service man, he knew exactly why I was there, and offered me everything your waiting area had to offer. The mass I arrived on time, was greeted by my service man, he knew exactly why I was there, and offered me everything your waiting area had to offer. The massage was a nice touch! My car was ready in a timely fashion, washed, and I was on my way. The entire staff in service was courteous and friendly. More

Loyal customer! Dominick went over and above to repair convertible roof alignment. Can’t thank him enough for his customer service. Brought it in and had car back t Dominick went over and above to repair convertible roof alignment. Can’t thank him enough for his customer service. Brought it in and had car back the next day! More