Back

Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
655 Reviews

655 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

Sort by
October 04, 2018

Good but I'm happy with the service and the way I was treated by the employees at the service center and I love that they wash my car, probably the best part o More

by MARIEESPINAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Oct 04, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Marie, your happiness means a great deal to us and hearing your feedback is appreciated. Your concerns will be taken into consideration to ensure your satisfaction in the future. Every vehicle brought into service comes out clean with a complimentary exterior car wash and we are glad to hear you are loving it! Once again, ee appreciate your review and thank you for choosing Gunther Volkswagen Delray Beach.

October 04, 2018

Electrical Issue Service was done on my 2012 VW CC. Had an electrical issue and general maintenance. Everything was addressed, then handled by the service team. Car is More

by TOM.BOTTIGLIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gunther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lasha Malazonia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Tom, thank you for providing our team with the opportunity to service your 2012 VW CC and assist with its electrical issue. Your satisfaction means so much to us and we greatly appreciate your 5-star review for our dealership.

October 04, 2018

The best VW service department in South Florida I live in Miami, but i drive 70 miles to Gunter VW for service and maintenance. WHY ? Because they have the best in South Florida. Never had any probl More

by VESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasil Blagoev. Chris Cardoso.
Oct 05, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Vess, to make the drive all the way from Miami to receive our services is the highest compliment we can receive. Thank you for sharing how our team was able to accommodate your needs and deliver you a timely service experience. We greatly appreciate you making the trip up to us and for taking the time to write your review; you are the one we should be thanking!

October 04, 2018

Great and speedy service Dominick and front desk clerk had exceptional service! Dominick made sure I had a great experience and had my loaner Ready as soon as possible So o More

by ZULAY_372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick , Joelle Maselli
Oct 04, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Zulay, with the help of Dominick and our service department you were able to receive an exceptional experience that was speedy and convenient. We are pleased to hear your feedback and praise for our team at Gunther Volvo Delray Beach.

October 03, 2018

Service department I worked with Lucas in the service department and he is excellent and very knowledgeable about the VW products. He is always very courteous and profes More

by CATERINABEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Oct 04, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Caterina, thank you for your compliments toward Lucas and the courteous and professional service that he provided to you. We are happy to hear that you enjoyed your visit and we appreciate you stopping by.

October 03, 2018

Beyond my best expectations. The experience was above and beyond any experience I have had anywhere else. They were efficient and they made sure all customers waiting were comfor More

by JCBAEREMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas in service, Steve Afonso in sales.
Oct 04, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

JCBAEREMAIL, your review brings our team great joy in knowing that we were able to exceed your expectations. Your recognition for our efforts to take care of our customers is great to hear. We couldn't be more thankful to receive your review and earn your business.

October 03, 2018

Follow up visit Dominic got me in to install parts ordered and got me in and out in thirty minutes, I expected over an hour wait, great service More

by DANIEL.SPARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
Oct 03, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Daniel, how wonderful is it to hear that with Dominick's assistance, you experienced a speedy visit during your vehicle's parts installation servicing. It is always a success when we can exceed our customer's expectations and we thank you for providing us with your business and 5-star review.

October 02, 2018

Review I found service very good. They were quick and efficient. They were friendly. Knew what they were doing. Giving you updates on the stratus of your More

by SUSANJO26
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian cardoso
Oct 03, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Susan, thank you for your positive feedback for the quick and efficient service we provided to you. We are so glad you received exactly what you were looking for during your recent service visit to our dealership.

October 02, 2018

A very pleasant experience I was very pleased with the service that was performed. It was done in a timely and professional manor. The whole process was accomplished in 1 1/2 ho More

by RICHARDBUTRYM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Richard, it sounds like we have been successful in servicing your vehicle while providing you with a professional and timely experience. Thank you very much for choosing Gunther Volkswagen of Fort Lauderdale for your vehicle's servicing needs.

October 01, 2018

tire pressure were all wrong had to correct myself Tire pressures all wrong had to correct myself when I got home. Wait was way took long over 3.5 hours for oil change and tire rotation More

by GENTLEMANJIM737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Dominic, BRIAN PAVESI
Oct 01, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

GENTLEMANJIM737, we would like to thank you for your patience while waiting for your vehicle to be serviced for its oil change and tire rotation. Please never hesitate to inform any of your concerns with our service advisors or management on-site, so that we address the matter before you leave our dealership. We greatly value your business and thank you for your feedback.

...
59
...