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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
654 Reviews

654 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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November 17, 2023

Purchased part from Gunther parts department, it was the incorrect cooling system part. No harm no foul there. Rather than just credit previous payment to the new correct part, I was required to put forth More

by darlenepsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa F.
Nov 22, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We're sorry to read about your experience with the parts department. We strive for clear communication and efficient service, so it's disappointing to learn that we fell short in this instance. We understand how frustrating this situation must be and would like an opportunity to make things right. Please reach out at your earliest convenience so we can discuss further details of what happened here. Thank you, Vasil Blagoev - Service Manager - 561-266-2720

November 15, 2023

Dominique has been for the 4? years I had the car the best. Great service More

by Pchavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
Nov 15, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We really appreciate you taking the time to leave Gunther Volvo Cars Delray Beach this awesome review, thank you!

October 31, 2023

Katlin, got me out in 2 hours and shared her breakfast with me! Don't like that there are no loaners any more More

by Ellenkaiden
Recommend Dealer
Yes
Employees Worked With
Kaitlen
Nov 01, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We're glad to know that Katlin was able to assist you efficiently at Gunther Volvo Cars Delray Beach. We appreciate your feedback about the loaner cars and will take it into consideration. Thanks for sharing!

October 27, 2023

Dominick is terrific. Always accommodating. Very happy with Gunther. Took me right away and gave me a loaner. More

by brbarrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick
Oct 27, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

Thanks for the shout-out to Dominick! We're glad you had a great experience at Gunther Volvo Cars Delray Beach. Enjoy your ride and we'll be here if you need anything else!

October 26, 2023

Outstanding Dealership, which employees knowledgeable, dedicated, professional agents/technicians who explain clearly work required, estimated time required and estimated $ cost. You are always made comfo More

by char.gilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Uhler
Oct 26, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We're so glad to know you had a great experience at Gunther Volvo Cars Delray Beach! It's wonderful that our team could provide clear explanations and make your visit comfortable. We hope you enjoyed the coffee and tea, too!

October 17, 2023

Worst service experience ever. So bad I had to change dealerships because it was so upsetting. It feels like the dealership must be going out of business or something. I recommend More

by Lise Pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daily
October 13, 2023

Kate , is professional and personable. Also, she is an asset to Gunther Volvo. I will have my C70 serviced at Gunther More

by Steve2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gunther
Oct 13, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

Steve, we're delighted to know that Kate provided you with such a great experience at Gunther Volvo Cars Delray Beach. We look forward to servicing your C70 in the future!

October 10, 2023

Dominic is Very professional, very friendly, extremely knowledgeable and accommodating!! The dealership was also very clean! More

by Contardim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick from the Service Dept
Oct 10, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We're glad to know you had a positive experience with Dominic at Gunther Volvo Cars Delray Beach! We appreciate your kind words about our team and the cleanliness of our dealership. Thanks for sharing your review!

October 05, 2023

Tire replacements took an inordinate amount of time with too much confusion and now I am getting a low pressure reading from the rear left tire. Not looking forward to having to return for another 2and a h More

by Rgs119
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominick
Oct 09, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We're sorry to learn about the issues you've experienced with your tire replacement and the subsequent low-pressure reading. We aim for efficiency in our services, so it's disappointing to hear we didn't meet that expectation this time around. We'd like to assist you in resolving these concerns as quickly as possible. Please reach out at your earliest convenience. Thank you, Vasil Blagoev - Service Manager - 561-266-2720

September 28, 2023

Wonderfully personal service. Gave more attention to my needs while working. C was so kind! Highly recommend! More

by hollyndrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn
Sep 29, 2023 -

Gunther Volkswagen Volvo Cars Delray responded

We're so glad to know you had a wonderful experience at Gunther Volvo Cars Delray Beach. Thanks for recommending us and highlighting the personal service from our team!

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