Gunther Volkswagen Volvo Cars Delray - Service Center
Delray Beach, FL
654 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center
Purchased part from Gunther parts department, it was the incorrect cooling system part. No harm no foul there. Rather than just credit previous payment to the new correct part, I was required to put forth incorrect cooling system part. No harm no foul there. Rather than just credit previous payment to the new correct part, I was required to put forth an additional payment for the correct part and was advised I would be mailed a check for the wrong part that was ordered. I was refused the new part as I was previously advised that it would be a swap out and did not bring additional payment due to previous advisement. This type of business practice serves the benefit of the dealership as they hold on to the customers money longer and gain additional revenue. Pay attention when dealing with Gunther Volvo and their accounting practices concerning your money. It's not about customer service or customer care at Gunther Volvo in Delray Beach Florida. More
Outstanding Dealership, which employees knowledgeable, dedicated, professional agents/technicians who explain clearly work required, estimated time required and estimated $ cost. You are always made comfo dedicated, professional agents/technicians who explain clearly work required, estimated time required and estimated $ cost. You are always made comfortable and they have a wonderful assortment of coffee and tea. More
Worst service experience ever. So bad I had to change dealerships because it was so upsetting. It feels like the dealership must be going out of business or something. I recommend So bad I had to change dealerships because it was so upsetting. It feels like the dealership must be going out of business or something. I recommend going to a different dealership to spare frustration. More
Tire replacements took an inordinate amount of time with too much confusion and now I am getting a low pressure reading from the rear left tire. Not looking forward to having to return for another 2and a h too much confusion and now I am getting a low pressure reading from the rear left tire. Not looking forward to having to return for another 2and a half hours. More