Gunther Volkswagen Volvo Cars Delray - Service Center

Service Terrible customer service Did not keep me informed with the progress of the service being done Had to car the service department numerous times to g Terrible customer service Did not keep me informed with the progress of the service being done Had to car the service department numerous times to get any answers More

2011 Volvo S-80 servicing Needed routine servicing and some A/C work. The "low coolant" light on the dash had been intermittently coming on. The technicians found a leak which Needed routine servicing and some A/C work. The "low coolant" light on the dash had been intermittently coming on. The technicians found a leak which had been missed at a non-Volvo car repair shop the week before. Glad they discovered it and fixed it. Learned my lesson; next time I'll be certain to bring my car the the dealership. The service manager, Dominick, was great, he explained things, kept in touch with us, and was honest and upfront about the cost of the repairs. All this and a car wash, too! That's why I give them a 5 star rating. More

Easy breezy It was easy to check in and also to pick up my car. They called me when it was ready and car was clean when I picked it up. Was able to bring it in da It was easy to check in and also to pick up my car. They called me when it was ready and car was clean when I picked it up. Was able to bring it in day after I called. More

Ac repair The service department and employees are great Dominick is an excellent employee he kept me informed while my vehicle was being repaired The team co The service department and employees are great Dominick is an excellent employee he kept me informed while my vehicle was being repaired The team completing the repairs are great More

Excellence Lucas is an outstanding service writer. He makes sure that all work is done accurately. He is the best! He is professional, knowledgeable and cares. Lucas is an outstanding service writer. He makes sure that all work is done accurately. He is the best! He is professional, knowledgeable and cares. More

First Service for 2017 Leased S60 During my 1 year/10,000 service, Dominick considered all of my little nitpicking issues and had them all checked out. For example, I wanted to know if During my 1 year/10,000 service, Dominick considered all of my little nitpicking issues and had them all checked out. For example, I wanted to know if the BLIS sidelights could have audio. He listened to and addressed everything. Additionally, I was very happy to get a loaner while my car was being serviced. More

Quick and fair I arrived ahead of my appointment time. I was fully accommodated as were my service needs. My service rep was very forthcoming and helpful. My needs w I arrived ahead of my appointment time. I was fully accommodated as were my service needs. My service rep was very forthcoming and helpful. My needs were anticipated and satisfied at a very competitive price. More

Excellent My service advisor Lucas is the best. Because of him I continue to go to VW for service. He is a asset to your organization.. My service advisor Lucas is the best. Because of him I continue to go to VW for service. He is a asset to your organization.. More

Very reliable service Very reliable and trustworthy. Its better to spend the extra money for quality work. Drew is a great assistant manager who informs of cost and informa Very reliable and trustworthy. Its better to spend the extra money for quality work. Drew is a great assistant manager who informs of cost and information in a timely manner More

Best customer service ever I have purchased 20 cars in 30 years. Gunther Volvo is by far the best dealer so far. Better than BMW stores , Porsche and Others. This dealer really I have purchased 20 cars in 30 years. Gunther Volvo is by far the best dealer so far. Better than BMW stores , Porsche and Others. This dealer really cares about there clients. So don't hesitate to buy a Volvo Xc90 from Gunther and ask for Richard in sales and Dominic in service. More