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Gunther Volkswagen Volvo Cars Delray - Service Center

Delray Beach, FL

4.5
652 Reviews

652 Reviews of Gunther Volkswagen Volvo Cars Delray - Service Center

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September 29, 2018

Excellence Lucas is an outstanding service writer. He makes sure that all work is done accurately. He is the best! He is professional, knowledgeable and cares. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Oct 01, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Twins##1017, we are happy to receive your compliments for your service advisor Lucas as he was able to provide you a professional and knowledgeable experience during your visit to our dealership. Thank you for your review, it truly means the most to us to hear feedback from our customers.

September 29, 2018

First Service for 2017 Leased S60 During my 1 year/10,000 service, Dominick considered all of my little nitpicking issues and had them all checked out. For example, I wanted to know if More

by ELLENJASSEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenick, Service
Oct 01, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Ellen, you may call it nitpicking but are more than happy to address every single one of our customer's concerns no matter how big or small. It sounds like Dominick answered all your questions thoroughly so that you may feel more at ease with the status of your vehicle. Thank you for sharing your service experience with us and giving our team the opportunity to serve you.

September 29, 2018

Ac repair The service department and employees are great Dominick is an excellent employee he kept me informed while my vehicle was being repaired The team co More

by catdriscoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
Oct 01, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Catdriscoll, your visit to repair your AC sounds like it went excellent thanks to Dominick and the Service Department's help at Gunther Volvo Delray Beach. We thank you for allowing us the opportunity to repair your vehicle and for sharing your experience with others.

September 27, 2018

Quick and fair I arrived ahead of my appointment time. I was fully accommodated as were my service needs. My service rep was very forthcoming and helpful. My needs w More

by TWCABRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Balvin Minto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

TWCABRON, thank you for sharing your experience for others to hear how we were able to accommodate and help you during your service visit. We appreciate your 5-star review and for stopping by our dealership.

September 26, 2018

Best customer service ever I have purchased 20 cars in 30 years. Gunther Volvo is by far the best dealer so far. Better than BMW stores , Porsche and Others. This dealer really More

by MSEELEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic in service, Dick Uhler
Sep 27, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

MSEELEY0, we appreciate your praise of being the best dealer in your eyes as well as your recognition and recommendation for our Richard, Dominic and the overall customer service at Gunther Volkswagen Delray Beach.

September 26, 2018

Excellent My service advisor Lucas is the best. Because of him I continue to go to VW for service. He is a asset to your organization.. More

by Jacquie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Sep 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Jacquie, we agree that Lucas is an excellent asset to our team. We couldn't be happier to hear that he continues to deliver you the best service experience every time you visit. Thank you very much for sharing your feedback with us and leaving Lucas your review.

September 26, 2018

Very reliable service Very reliable and trustworthy. Its better to spend the extra money for quality work. Drew is a great assistant manager who informs of cost and informa More

by DOUGJOHNSON2391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Swaby
Sep 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Doug, we know Volkswagens and we will always do our best to steer our customer's in the right direction by providing reliable and trustworthy recommendations and services. It is so great to hear from you and know that Drew was able to assist you with your recent service experience. Thank you for your review and praise towards our dealership.

September 25, 2018

Superior customer service This center is the best in Palm beach. They value customers by doing everything they can to make them happy. My service advisor as usual was awesome. More

by MARIEMCAUGUSTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Swaby is the best in the service department
Sep 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Marie, our customer's needs are of great value to our team and as you can see we go to great measures to make them happy. It's our pleasure to have given you such superior customer service and thank you for your review to Andrew and our dealership.

September 25, 2018

Service The service went well, but now my check engine light is on. They had to fix my power steering light which is now no longer lit up. Car is running fine More

by LLANESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department only
Sep 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

LLanese, thank you for your feedback for our service department. If your check engine light is still on please contact your service advisor so that they may be aware of the matter and offer additional assistance to you. We appreciate you stopping by!

September 25, 2018

Service performed was exceptional! My scheduled service was performed with extra work to my Volvo which was greatly exceptional! I'm looking forward to my next service work at Gunther. More

by billpadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick, BRIAN PAVESI
Sep 26, 2018 -

Gunther Volkswagen Volvo Cars Delray responded

Bill, we look forward to having you back in so that we may continue to provide you with exceptional servicing. Thanks for rating our team 5-stars and leaving us your review.

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