Gunther Volkswagen Volvo Cars Delray - Service Center

Consistently excellent service This is my 11th Volkswagen and o have been a Gunther customer since they opened up their Delray location. Their service has been consistently exceptio This is my 11th Volkswagen and o have been a Gunther customer since they opened up their Delray location. Their service has been consistently exceptional and they have always gone the extra mile to make sure we were satisfied with any service needs. We have recommend the service center to friends and neighbors and will continue to do so ! More

Exceptional Service and Team Coordination I just took delivery of a 2018 VW Passat SEL V6 Premium DSG and my salesmen Colby Williams was amazing. He helped coordinate a visit with VW Serv I just took delivery of a 2018 VW Passat SEL V6 Premium DSG and my salesmen Colby Williams was amazing. He helped coordinate a visit with VW Service and my service writer Grody was meeting me at the scheduled time and kept me advised of the progress of service. I have owned Audi, Porsche and Mercedes Marquees and they all could learn lesson of team collaboration, service and professionalism from Gunther Motors. More

Dominic is great asset to volvo Dominic is The reason that we go back to your shop every time .. He gets it .. he respects our business . Car repairs are not cheap Dominic is The reason that we go back to your shop every time .. He gets it .. he respects our business . Car repairs are not cheap More

Very efficient! Very easy to get an appointment. I called in the day before my car needed to be serviced. I was able to drop the car off at following morning, the shu Very easy to get an appointment. I called in the day before my car needed to be serviced. I was able to drop the car off at following morning, the shuttle show me to work and was on time in the evening and picking me up. Everyone was friendly efficient and courteous! More

I picked up a nail in one of my tires Was seen immediately and the tire was fixed did not wait long at all and a plus my car was cleaned without my having to ask - I would recommend this l Was seen immediately and the tire was fixed did not wait long at all and a plus my car was cleaned without my having to ask - I would recommend this location to any VW owner More

Fob not working Dominick service adviser was wonderful. He made sure that I didn't wait long for the loaner vehicle. He called when my car was ready. The car came Dominick service adviser was wonderful. He made sure that I didn't wait long for the loaner vehicle. He called when my car was ready. The car came back washed as well!!! More

Oil Change (Lose Screw) I went in for an oil change and when the car was done, the representative brought the car out and there was a missing screw on my car’s document compa I went in for an oil change and when the car was done, the representative brought the car out and there was a missing screw on my car’s document compartment near my left knee. I told the representative and he said that there was no missing screw and I proceeded to physically put my finger in the hole where the screw was missing and the compartment was coming undone. A week later, to be exact, this morning my car wouldn’t start and after 2 Uber’s and a jump start from VW roadside assistance which cost me total 90.00 dollars. I am here waiting for them to figure out what is wrong with the car. My car battery was changed a year ago. If it is a battery issue I should not have been charged for the 60 dollar and my uber rides should be refunded. This is my third VW. With the lease coming due in May of next year Volkswagen will be losing a customer. Goodbye VW. More

Vibration when braking Dominic Espada always goes above and beyond to please his clients. My vehicle was repaired, detailed, and was ready by the time promised. It’s always Dominic Espada always goes above and beyond to please his clients. My vehicle was repaired, detailed, and was ready by the time promised. It’s always a pleasure dealing with him. More

Prompt Service Because of ChristianCardoso, I was able to have a new tire put on my Volvo and still remain in line for an eye exam and renewal of my driver's license Because of ChristianCardoso, I was able to have a new tire put on my Volvo and still remain in line for an eye exam and renewal of my driver's license at the Tax Collector's office. I had made an app't for 1400 on Monday to replace a tire which had a nail in it. I had stopped at the Tax Collector's office enroute to make an app't for an eye exam and license renewal only to find after standing in line for over an hour that they did not make app'ts but if I wanted to return at 1600 which would have been in 2 and 1/2 hours, I could have it done that day. I told Mr. Carodoso and he made certain I was on the road back to the Tax Collector's office by 1530. I really appreciated his attitude as I did not want to have to lose that app't. I have been coming to this facility since it was Borton and am very pleased that another family is now owning the company. The years in between were not great. Joan Iler More

Fast courteous service Very professional, friendly staff. The work was done efficiently. I would highly recommend Gunther VW to my family and friends if they are looking to Very professional, friendly staff. The work was done efficiently. I would highly recommend Gunther VW to my family and friends if they are looking to buy a VW vehicle! More