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Gurnee Hyundai

Gurnee, IL

4.7
1,441 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,441 Reviews of Gurnee Hyundai

May 14, 2020

Dealer add-ons Went to buy a Palisade at Bob Rohrman's because they had the inventory and color I wanted. It's a hot car and they bulk up the price. I was disappoi More

by MARK@SHSCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Carrion
May 15, 2020 -

Gurnee Hyundai responded

Hello, I am concerned to learn about your disappointment regarding the add-ons that came with the Palisade. Please feel free to reach out to me directly so that we can discuss and address your concerns. I look forward to connecting with you. Best, John Kokkalis General Manager (847) 249-1300

May 14, 2020

I really like the Palisade Limited The experience can be I really like the Palisade Limited The experience can be long but we got what we wanted and the price was fair. I like what hyundia has been doing More

by CANNONMORRIS33
Recommend Dealer
Yes
Employees Worked With
Leonides Garcia, Zahir Abouribieh, Pasha Nazarov
May 15, 2020 -

Gurnee Hyundai responded

Thank you for the great review! We are happy to know that you like the Palisade Limited. Let us know if there is anything else we can help you with. We look forward to working with you again!

May 12, 2020

My Experience Was Great. Staff Is Always Awesome. You Guys Always Take Care Of Me & My Vehicle When I’m There. I Truly Appreciate It A Lot. More

by MARIIDURAN
Recommend Dealer
Yes
Employees Worked With
Tom
May 12, 2020 -

Gurnee Hyundai responded

Thank you so much for taking the time to share your great experience working with our team. We are happy to know that everything went well. Your feedback is greatly appreciated!

May 12, 2020

Billy and Alex were super nice and helpful. Billy worked really hard at getting me a great price that I wanted with the help of Leonides. More

by Gwendolyn Payton
Recommend Dealer
Yes
Employees Worked With
Alex, Leonides Garcia, Billy Carrion
May 13, 2020 -

Gurnee Hyundai responded

Thank you so much for your feedback for Billy and Alex. Congratulations on your car! We hope you like it. Please have a wonderful day, Gwendolyn!

May 12, 2020

Check Engine Light On After Recall Work Service team was very busy in the morning. Even though I had a 9 am confirmed appointment and was to wait for my vehicle before work, it became appare More

by CHERYLKR99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege
May 13, 2020 -

Gurnee Hyundai responded

Thank you for your overall positive feedback. Please let us know in the future if we can do anything else to assist you. We are here to help!

May 11, 2020

Service for Recent Recall My vehicle was being serviced for a recent recall. Although, the problem was corrected, I noticed the "check engine light" was still on. Now, I need t More

by CHERYLKR99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Mark Strege
May 11, 2020 -

Gurnee Hyundai responded

Hello, I am concerned to learn of any customer service that has left you with a negative impression. As our customer, we value your feedback and would like to connect with you to remedy your concerns. Please contact me when you have a moment. Thank you. Best, John Kokkalis General Manager (847) 249-1300

May 11, 2020

Great dealership and Bill was awesome as well. I had a really nice experience with the Bill salesperson and the finance department. I would recommend this dealership to my friends. More

by DMAX37100
Recommend Dealer
Yes
Employees Worked With
Billy Carrion
May 11, 2020 -

Gurnee Hyundai responded

Thank you for taking the time to share your awesome experience with Billy! It was our pleasure to work with you, and we hope to work with you again.

May 11, 2020

Great experience Received discounted service coupon, excellent service.would use dealership when deciding to purchase another Hyundai, would also recommend this dealer More

by BETTERS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege
May 11, 2020 -

Gurnee Hyundai responded

Thank you for taking the time to share your excellent service experience with Mark! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you again down the road!

May 11, 2020

Great service! Was able to get my vehicle in even though I missed my appointment time. Thank you much for being so accommodating! Will continue to come back More

by TW6507
Recommend Dealer
Yes
Employees Worked With
Mark Strege
May 12, 2020 -

Gurnee Hyundai responded

Thank you for taking the time to share your great service experience with Mark! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 08, 2020

Tom solved the problems of my car with care and efficiency. He is accommodating and understanding, which makes me feel that my car is in good hands! More

by erikav14
Recommend Dealer
Yes
Employees Worked With
Tom, Mark Strege
May 09, 2020 -

Gurnee Hyundai responded

Erika, thank you for taking the time to share your efficient and accommodating service experience with Mark and Tom! We're thrilled to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can assist you again down the road!

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