H. M. Brown Automotive

Unparalleled care and service I've purchased from independent sellers, dealerships, and small lots before, but my future purchased are destined to be made at HM Brown. Jeff took to I've purchased from independent sellers, dealerships, and small lots before, but my future purchased are destined to be made at HM Brown. Jeff took took so much of the stress out of shopping that it was actually a fun experience. Extensive shopping showed me that there was no better deal to be found, and for the level of service I received, one could argue I should've paid extra. Not only was Jeff a true pleasure to work with, but the financing process was straightforward and hassle-free. Furthermore, the detailing on this car was so impeccable I want to take it back for quarterly checkups. This place is beyond my expectations, beyond my wildest hopes, even. I ... I'm ... I'm in love. More

Didn't know car buying could go that smoothly! I've bought private party and through traditional car dealers before, and I've generally had decent experiences, but this blew me away! Jeff Jamieson I've bought private party and through traditional car dealers before, and I've generally had decent experiences, but this blew me away! Jeff Jamieson's friendliness, professionalism, attention to detail, and punctuality made this whole process as smooth as can be. Even with something as rare as a pre-owned Tesla, there was so little friction involved. I told Jeff I wanted a Tesla and he went and found the perfect one for me. I didn't have to haggle or wait around a dealer lot for a financing person to do whatever it is they do. H M Brown makes it so easy that with the exception of the test drive and signing the paperwork, I didn't even have to leave my office. Jeff even gave me the option of doing most of our communication over text and email. Buying my dream car barely even interrupted my work day, that's how easy H M Brown makes the car-buying experience. I don't want to go anywhere else in the future. Other thoughts: * I've since asked Jeff for additional help - he pointed me to a great tire shop, offered advice for some body work after an accident, and their detailers did fantastic work cleaning the vehicle. * During his first yearly customer satisfaction check-in, Jeff offered and was able to start the process to refinance the car under even better rates than I previously had! I wouldn't have even thought to do that so his proactive approach saved me a bundle! * H M Brown's entire staff was great to work with. I've primarily worked with Jeff, but every interaction I've had with any employee has been a friendly and professional one. More

I don't think I could ever shop anywhere else! I went in search for a car around 2 years ago. I went into a few dealers to get an idea of what I would like to test drive but did most of my searchin I went in search for a car around 2 years ago. I went into a few dealers to get an idea of what I would like to test drive but did most of my searching online. The dealerships feel so cheesy, and as soon as you say you are looking for a used car you get passed off to someone who isn't interested in hearing what you would LIKE to test drive and only shows you what they HAVE in stock at the time. H M Brown was 100% different. I met Jeff through a friend. He came with glowing reviews from several people I knew. The first day we started working together he drove a car to my work to pick me up for lunch! It was a 2012 Nissan Juke with AWD in a nice compact frame. I hadn't even considered the Juke before that day, but I was looking for a compact AWD vehicle. The next morning (Saturday), Jeff had 6 cars lined up in the parking lot for me to test drive, 4 of the ones I requested (Subaru Crosstrek, Mini Cooper, Honda CRV, and the Subaru Legacy) along with two I had never considered (a larger Nissan and an Infinity sedan). And of course, the Juke. After test driving them all back to back I was still a little skeptical of my favorite pick of the day, the Juke. I had planned on buying a Cooper or a Subaru for my next car. Jeff said that was no problem that I needed time. He talked to his boss and let me borrow the Juke for the rest of the weekend so I could be sure that was my car! Who does that? Such amazing service. I call Jeff up Monday morning and told him I had driven the Juke into work that day and would sign the paperwork at the end of my shift. Jeff came and picked up the car from my work parking lot to have it cleaned and detailed, then came back at the end of the day to pick me up. He stayed late that night because I didn't get off of work on time. Because HM Brown is a broker and not a regular dealer I got to test drive all the cars I wanted, in the price range and model year I wanted, without having to deal with a salesman trying to push me into what they had in stock. Jeff gathered it all for me in one place. When I have had questions about how my warranty covered something or what the noise was that my car was making I texted Jeff and he immediately got back to me with the answer or promised to find me a solution. I can't even begin to tell you how great my experience was. If I could they would get 10 stars! More

So caring and genuine Phil has worked with my family for over 20 years, and it was finally time for me to buy my first car. My husband and I thought of Phil immediately and Phil has worked with my family for over 20 years, and it was finally time for me to buy my first car. My husband and I thought of Phil immediately and called him up. He walked us through the process, did ample research on our behalf, and was always very responsive. Phil truly does everything from his heart and will take amazing care of you. We LOVE our car from Phil, and we couldn't have done it without him. He cares about his customers genuinely and goes above and beyond. We recommend him frequently. More

Wonderful, comfortable experience This was my first time I got a car by myself, and Phil walked me carefully and cleary through all the steps. He made me feel at ease, and I got a car This was my first time I got a car by myself, and Phil walked me carefully and cleary through all the steps. He made me feel at ease, and I got a car I love! More

My Dream Truck with horse. Kurt, Found exactly!!!! what I was looking for From the Model to the color. I was looking for a Ford F450 Lariat, which are hard to find anyway. Kurt, Found exactly!!!! what I was looking for From the Model to the color. I was looking for a Ford F450 Lariat, which are hard to find anyway. He Found me Black on Black crew cab in the Lariat package, with only 49k miles on it, for a 2011 truck. He found it on the same day I called him and he delivered it the next day. After he did a full service. 2 new front tires, full mechanical inspection, oil change and a rear diff fluid change and a full detailed the next week after it snowed so it would look like a show room truck. Thank you so much KURT!!! More

FIVE STARS I purchased my car through Kurt after being in an accident and having totaled my previous car. My credit was less than desirable, but he worked with m I purchased my car through Kurt after being in an accident and having totaled my previous car. My credit was less than desirable, but he worked with my budget and found me an amazing car that I love. He made the whole process a breeze and I plan on purchasing another vehicle from him soon! More

Many happy clients of mine, and repeat customers! The first time I used Kurt and his services for purchasing vehicles, I never looked back. The experience was so exceptional and painless. In addition The first time I used Kurt and his services for purchasing vehicles, I never looked back. The experience was so exceptional and painless. In addition to me using his services, I started referring him to all my clients and I consistently get feedback of how awesome the experience was. 60 minutes and done. No 5-8 hours at a dealership, no haggling, no hassle and a great price. He can get you all the clear bra, tint, etc. as well. Kurt's you car guy! Hands down! More

Great experience while ordering my truck Kurt was able to help me order and receive one of the very first 2017 GMC Denali 2500HD's, he keep track of the order and even got the clear bra and w Kurt was able to help me order and receive one of the very first 2017 GMC Denali 2500HD's, he keep track of the order and even got the clear bra and window tinting installed. Will be getting my wife a new vehicle with Kurt after her vehicle was severely damaged in the hail storm. Highly recommended to my family and friends who have gone through him as well More

Kurt is Your Car Guy! When I told Kurt I was ready for my new Jeep...within 24 hours he had The Jeep! Bleau is eactly what i wanted the perfect vehicle for me! Kurt worked When I told Kurt I was ready for my new Jeep...within 24 hours he had The Jeep! Bleau is eactly what i wanted the perfect vehicle for me! Kurt worked within my budget. I didn't have to guess or worry about my payments. Kurt was on top things through and through; He answered all my questions without hesitation. I appreciate his honesty and integrity as well as his guidance. The whole process was seemless and easy. No waiting around for anything. Basically I had to test drive and pick up my Jeep. I left his office with my Jeep knowing I would never waste my time in a "dealers lobby again" In fact a few months later my husband purchased a tacoma from Kurt! More