H. M. Brown Automotive

What an AMAZING Experience! The only way to buy a car! I told Paul what I wanted, my budget and he got-r-done! He exceeded my expectations and provided the best customer service The only way to buy a car! I told Paul what I wanted, my budget and he got-r-done! He exceeded my expectations and provided the best customer service with the utmost integrity. This was the easiest, no hassle and best way to buy a car that I have ever experienced. He continues to stay in touch with me and that means a lot. I would use his services again and again and highly recommend his services. Thank you, Paul!!! More

Easy Peasy My wife and I had been working for over a month with our nephew who works for a local dealership looking for a specific type of vehicle. He was havin My wife and I had been working for over a month with our nephew who works for a local dealership looking for a specific type of vehicle. He was having difficulty locating one. We called Paul to see if he could possibly locate one and within a few days he located one, secured it and delivered it to our front door. What great service. I would highly recommend this service to anyone looking to buy new or used. This is the third time I have used HM Brown and each and every time, it has been the easiest and quickest way to purchase a vehicle. Paul is a great guy and working with him is such a pleasure. More

Great Experience, hassle-free!! We called Paul on a whim, having never used HM Brown before, and he found us exactly what we were looking for (well better actually)!! He made the ent We called Paul on a whim, having never used HM Brown before, and he found us exactly what we were looking for (well better actually)!! He made the entire process so easy and really strived for the best customer service!! Hands down, it was the easiest vehicle purchase ever!! Paul is a great resource and I would highly recommend him to anyone looking to purchase a new or used vehicle!! More

Couldn't ask for better I could not have asked for a better leasing experience. Karen Manzanares was my broker and she was wonderful. Karen was fast, efficient, friendly an I could not have asked for a better leasing experience. Karen Manzanares was my broker and she was wonderful. Karen was fast, efficient, friendly and easy-going throughout the entire process. She never pressured or coerced me into anything. She even let me test drive the cars by myself so I was able to really feel out the cars without being nervous having someone riding with me. The leasing process was quick and painless. I was in and out within 1/2 hour with my brand new VW Tiguan! I absolutely love it and am enjoying every minute of it! I have since had to reach back out to Karen with some minor questions and she is always quick to reply and on top of everything that I need. Thank you Karen, and H M Brown for being so wonderful! -Casey Conway More

Purchase or lease I have purchased or leased 5 vehicles from Karen Manzanares at H M Brown. Nothing short of outstanding service every step of the way! There is no do I have purchased or leased 5 vehicles from Karen Manzanares at H M Brown. Nothing short of outstanding service every step of the way! There is no doubt, I will definitely buy my next vehicle from her! More

Efficient Time & Money Savings - Happy Camper Working with Jeremy when finding and leasing a vehicle is like a dream come true. He is easy to work with, knowledgable and knows what he is doing. Working with Jeremy when finding and leasing a vehicle is like a dream come true. He is easy to work with, knowledgable and knows what he is doing. He saved me time and money when it came to leasing my car - I would highly recommend him to anyone in search of their next vehicle. Thanks Jeremy! More

Great Experience All Around! I was in the market for a new car but had little time and even less patience to explore all the options I had in mind. I worked with Alex Kenyon at HM I was in the market for a new car but had little time and even less patience to explore all the options I had in mind. I worked with Alex Kenyon at HM Brown and he was patient and willing to work on my timeframe with no pushiness, even when I paused the process for a short time. Alex was professional, courteous, and knowledgeable, and made the entire process very easy from start to end, including follow-up. He had the makes/models of cars I wanted all in one place to test drive and helped me weigh the pros/cons of each, as well as suggesting others I hadn't considered. He continues to follow-up to ensure that everything is going as planned and answers any questions I have. I've already referred him to several others and they've all left very happy as well, proving it is a consistent experience! More

Unparalleled care and service I've purchased from independent sellers, dealerships, and small lots before, but my future purchased are destined to be made at HM Brown. Jeff took to I've purchased from independent sellers, dealerships, and small lots before, but my future purchased are destined to be made at HM Brown. Jeff took took so much of the stress out of shopping that it was actually a fun experience. Extensive shopping showed me that there was no better deal to be found, and for the level of service I received, one could argue I should've paid extra. Not only was Jeff a true pleasure to work with, but the financing process was straightforward and hassle-free. Furthermore, the detailing on this car was so impeccable I want to take it back for quarterly checkups. This place is beyond my expectations, beyond my wildest hopes, even. I ... I'm ... I'm in love. More

Didn't know car buying could go that smoothly! I've bought private party and through traditional car dealers before, and I've generally had decent experiences, but this blew me away! Jeff Jamieson I've bought private party and through traditional car dealers before, and I've generally had decent experiences, but this blew me away! Jeff Jamieson's friendliness, professionalism, attention to detail, and punctuality made this whole process as smooth as can be. Even with something as rare as a pre-owned Tesla, there was so little friction involved. I told Jeff I wanted a Tesla and he went and found the perfect one for me. I didn't have to haggle or wait around a dealer lot for a financing person to do whatever it is they do. H M Brown makes it so easy that with the exception of the test drive and signing the paperwork, I didn't even have to leave my office. Jeff even gave me the option of doing most of our communication over text and email. Buying my dream car barely even interrupted my work day, that's how easy H M Brown makes the car-buying experience. I don't want to go anywhere else in the future. Other thoughts: * I've since asked Jeff for additional help - he pointed me to a great tire shop, offered advice for some body work after an accident, and their detailers did fantastic work cleaning the vehicle. * During his first yearly customer satisfaction check-in, Jeff offered and was able to start the process to refinance the car under even better rates than I previously had! I wouldn't have even thought to do that so his proactive approach saved me a bundle! * H M Brown's entire staff was great to work with. I've primarily worked with Jeff, but every interaction I've had with any employee has been a friendly and professional one. More

I don't think I could ever shop anywhere else! I went in search for a car around 2 years ago. I went into a few dealers to get an idea of what I would like to test drive but did most of my searchin I went in search for a car around 2 years ago. I went into a few dealers to get an idea of what I would like to test drive but did most of my searching online. The dealerships feel so cheesy, and as soon as you say you are looking for a used car you get passed off to someone who isn't interested in hearing what you would LIKE to test drive and only shows you what they HAVE in stock at the time. H M Brown was 100% different. I met Jeff through a friend. He came with glowing reviews from several people I knew. The first day we started working together he drove a car to my work to pick me up for lunch! It was a 2012 Nissan Juke with AWD in a nice compact frame. I hadn't even considered the Juke before that day, but I was looking for a compact AWD vehicle. The next morning (Saturday), Jeff had 6 cars lined up in the parking lot for me to test drive, 4 of the ones I requested (Subaru Crosstrek, Mini Cooper, Honda CRV, and the Subaru Legacy) along with two I had never considered (a larger Nissan and an Infinity sedan). And of course, the Juke. After test driving them all back to back I was still a little skeptical of my favorite pick of the day, the Juke. I had planned on buying a Cooper or a Subaru for my next car. Jeff said that was no problem that I needed time. He talked to his boss and let me borrow the Juke for the rest of the weekend so I could be sure that was my car! Who does that? Such amazing service. I call Jeff up Monday morning and told him I had driven the Juke into work that day and would sign the paperwork at the end of my shift. Jeff came and picked up the car from my work parking lot to have it cleaned and detailed, then came back at the end of the day to pick me up. He stayed late that night because I didn't get off of work on time. Because HM Brown is a broker and not a regular dealer I got to test drive all the cars I wanted, in the price range and model year I wanted, without having to deal with a salesman trying to push me into what they had in stock. Jeff gathered it all for me in one place. When I have had questions about how my warranty covered something or what the noise was that my car was making I texted Jeff and he immediately got back to me with the answer or promised to find me a solution. I can't even begin to tell you how great my experience was. If I could they would get 10 stars! More