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HGreg.com Doral
Doral, FL
1,949 Reviews
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1,949 Reviews of HGreg.com Doral
March 07, 2026
In April 2025, I purchased a 23’ Honda Trailsport at Doral HGreg from Dairon. When signing the contract, I see a $1700 charge to “prepare” the car. I’m told that it’s to check the car over & make any re Doral HGreg from Dairon. When signing the contract, I see a $1700 charge to “prepare” the car. I’m told that it’s to check the car over & make any repairs prior to selling it. He tells me they will not budge on this charge. The manager (Alex) then offered me more for my trade in, I accept. I’m then passed on to the “extended warranty” guy who sells me a pkg which he states “covers the vehicle from bumper to bumper”. I believe it was close to $3400. I later find out it doesn’t cover much of anything with all of the hidden contingencies but thankfully, I was later able to cancel this pkg before the 60 day window. Driving home, 10 min after purchasing the suv, the gas light comes on (appx $80 to fill). When I park at home, I notice the sensors don’t activate. I see they’re turned off, so I turn them on and warning signs appear. The next day while driving, my mirrors randomly move on their own and my seat as well. I text Dairon and ask about the 5day “return” policy. He states it will only give me credit, then he arranges the car to be repaired the next day at a closer HGreg (palm beach). I arrive at the PB location at 8a, wait 6.5hrs only to be told they don’t have the part & to return the following day. The next day they “fix” the car but once home, I notice one muffler is protruding & the other is pushed in. I look under the car & see that a rod is not connected to the other bracket which is attached to hold the muffler so I again text Dairon who, after speaking to the sales mngr, texts that I can take it in to my own shop & they will reimburse me since I am leaving to drive 19,000 to Texas in a couple of days and need this addressed immediately. I take it to a Honda service center a block away from me who reports the rod holding the muffler has been welded and is too short to even reach the other bracket. They replace the muffler and air filter. HGreg then refuses to pay the $1400 (muffler only) so I had to involve an attorney who has uncovered many built in unnecessary charges. They also charged me $450 for my out of state plates and said they would reimburse me of any overpayment as I questioned the high price. I later found out they only paid about $5 but I have not received a refund. Now that I’ve taken the car in for a thorough diagnosis for legal reasons, I am informed the car was in two accidents, one minor and one undisclosed which bent the bumper support rod so nothing is squared up. They also found the trim was glued to the panel to make it sit flush. All these charges to get the vehicle sell-worthy and two of HGregg’s service shops didn’t see the bent and mis-aligned back end nor the short muffler rod & not even the empty gas tank?! Or perhaps they are the ones that “prepared” it in this fashion and turned the sensors off?! Of course my belief is the latter but it’s still under investigation. It’s cost me $3400 to fix (most but not all) of it. Plus the $1400 muffler, filter, gas, time, etc. What a horrible experience with what one would stereotype a used car dealership to be and the vehicle was not such a great deal in the end. My attorney is still finding more out before we head for arbitration. I’m sure I will not be able to post an update once legal process starts - I advise you to stay clear of HGreg & save yourself the stress & time! More
by Annilanni
Employees Worked With
Dairon Rodriguez, Alex Vazquez, Allan Solano
January 31, 2026
Outstanding experience at HGreg! I just bought a truck and everything from start to finish with smooth, professional, and stress-free. PAUL and Anthony were the best… Super knowledge I just bought a truck and everything from start to finish with smooth, professional, and stress-free. PAUL and Anthony were the best… Super knowledgeable, patient and genuinely helpful throughout the entire process. If you’re looking for a great deal on a quality used truck and want a dealership that makes buying easy, highly recommend HGreg. I will definitely be back for my next vehicle! Highly recommend the dealership for anyone shopping for a reliable vehicle. More
by Asqyull71
Employees Worked With
Anthony Sicilia
January 25, 2026
This review is based more on the customer service side of this business. Mounir was very patience, informative, and kind . He was able to help me find a car and answered every question that I had. I am very this business. Mounir was very patience, informative, and kind . He was able to help me find a car and answered every question that I had. I am very thankful for his hard work, honesty, and professionalism! More
by Noi
Employees Worked With
Mounir Alami
September 01, 2025
Salesman for first car was great, unfortunately after I left I noticed some problems, went next day to switch cars. Another 5 hour adventure 😡😡😡😡😡😡. Dealer adds almost $5000 in fees on top of adverti left I noticed some problems, went next day to switch cars. Another 5 hour adventure 😡😡😡😡😡😡. Dealer adds almost $5000 in fees on top of advertised price. I know it State of Florida does charge $800 for tag & registration process. 5 day exchange is very difficult 🥴🥴🥴😡😡😡 More
by tom32819
Employees Worked With
Unknown
July 23, 2025
I'd want to rate higher if there wasnt issues on the vehicle already. * The bad - Less than a few hundred miles and 1 week of purchase I already have a low oil warning and 2 active dtc's from a che vehicle already. * The bad - Less than a few hundred miles and 1 week of purchase I already have a low oil warning and 2 active dtc's from a check engine light. Does not appear this car was inspected properly prior to sale. - First car purchase ive had that was not sold with a full tank of gas - There's a $1,600 fee thats thrown on top of the car price that is not listed on their pricing when posting on sites such as carguru. *The good - The sale was quick. - Pleasant staff. More
by Jonathan
Employees Worked With
Katherine Benitez
