Finalized the purchase of my SUV yesterday and so far so good (knock on wood!) I originally came in to look at a Ford Edge, but after seeing the condition and having a few concerns about that vehicle, I changed my mind. I brought in my car for a trade and received a decent offer. Although I probably could have gotten more selling it myself, the dealership made it super easy to trade and the manager (Ben) was very helpful, even offering to fix any of the Edge’s issues for my trade. That’s never happened in my experience with as-is dealers.
I went home and considered the Edge, did my research and then searched their site for other SUVs and saw an RDX that was a newer vehicle at a decent price. I texted my sales consultant, Kimani, about it the next day and he set me up to test drive. Kimani was awesome to work with, and was pretty low key, which was great. I didn’t feel rushed or pressured ever. I liked the car, and decided to move ahead. Kimani got the paperwork together and had everything ready for financing relatively quickly.
Financing: the financing team was good. Again no pressure, just checking the banks to see what they came back with. Even though I ended up using my own financing, they were quick with the paperwork when I came back to finalize my deal.
Things to consider: this is a huge dealership. They have an off-site warehouse of cars, so it may take a while for them to bring around the car you’re interested in.
Do your research! Since this is an as-is dealer make sure you check carfax or auto check. The carfax will tell you if the vehicle’s been in any accidents (sometimes not tho), and will also tell you if a manufacturers warranty remains on the car and when it expires. While this isn’t foolproof, it helps to check for any reported issues.
They work with a ton of banks, but check with your bank for a better deal. The fees can be a little on the high side: 899 dealer fee, 399 registration, 250 license. This can be a few hundred dollars higher than other dealers, but not as crazy as I’ve seen.
You will be waiting for a bit, whether it’s for bringing the car from the warehouse, or working with financing. So bring a phone charger, your laptop, or a book. It wasn’t that bad, though; but I’m patient and can sit anywhere as long as I have any of those three things lol.
All in all, this wasn’t the worst car buying experience; in fact, it was much better than I expected and I’ve bought a lot of cars (don’t judge me!) The people there were generally friendly and the atmosphere to me didn’t seem predatory at all, unlike what other reviewers have alluded to. If you keep in mind that this is an as-is dealership and that you must do your research, you can come out with a car you like. I think that advice applies to any used dealership or preowned car.
BTW this place is lit! The music was jumping on the weekend, so don’t come in thinking you’ll be hearing smooth jazz lol. This can be an issue for some folks. Just an FYI.