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HGreg Nissan Buena Park

Buena Park, CA

3.0
515 Reviews

6501 Auto Center Dr

Buena Park, CA

90621

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Showing 515 reviews

December 19, 2023

This dealership will tell you anything and everything for you to sign. I have left the GM Steven 4 messages in the last week. He has yet to return my calls. No one seems to be able to get him the message More

by Suruchi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve- GM
Dec 21, 2023 -

HGreg Nissan Buena Park responded

Hello Suruchi, please send me an email with your information and what you need assistance with. I see you have a question regarding your registration. I can get with our DMV Clerk if you also provide me your VIN. Hope to hear from you soon so we can resolve any pending inquiries with you. Take care. Lucy Colon Owner Loyalty Manager lcolon@hgreg.com

December 17, 2023

Nailea "Alexa" Amavizca did a fantastic job! She worked with me finding the best deal! She was patient and did her best to make me feel comfortable with a not so great credit score. Thank you More

by gomer001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nailea Amavizca
Dec 21, 2023 -

HGreg Nissan Buena Park responded

Thank you so much for taking the time to let us know how we did. Lucy Colon Owner Loyalty Manager

November 01, 2023

Contacted the dealership today around noon. Spoke with the lady on the phone no name. Asked if she had a Nissan versa. 2023 available. She stated yes we have plenty come on in we are having a V More

by zayas.eddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kimo, Isidro
Nov 01, 2023 -

HGreg Nissan Buena Park responded

Hello Albert, I apologize you didn't receive the best customer experience we hope to provide to each person that comes in. We will use this as an example to make improvements and take a customer's needs into account. Let me know if there's anything we can do to rectify this. Lucy Colon Owner Loyalty Manager lcolon@hgreg.com

October 29, 2023

Liars. Do not shop here. Very dirt bag sales people who only care about the sale. Customer service is non-existent. Salesman didn't return calls or text More

by Peter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Hansen, Juan Sanchez, Javier Rodriguez, Felipe Lopez, Sulma Pineda, Kevin Aleman, Oswaldo Aleman, Pedro Ruiz, Manny Sheikh
Nov 01, 2023 -

HGreg Nissan Buena Park responded

Thank you for taking the time to let us know how we did. We are disappointed to hear you were not satisfied. We present our offers very honestly and most if not all dealerships have dealer added accessories. Our pricing is still very competitive. If you have any questions still, feel free to reach out. Lucy Colon Owner Loyalty Manager (714) 690-3133 lcolon@hgreg.com

October 09, 2023

I had pictures of 3 different cars on my phone , they couldn't find any of them, (so they said), kept my son and I waiting there for 5 hours, every so often coming back to say, "Would you like to try thi More

by twinkels36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier Rodriguez
Nov 28, 2023 -

HGreg Nissan Buena Park responded

Hi Twinkels36, we are so sorry you didn't have a good experience during your visit. I am not sure what the reason was for the vehicles not being available but can assure you we do our best to get the customer exactly what they want and if it is not available we offer similar options but no pressure if you decide that is not what you want. Please let me know if you have any other questions for us, Lucy Colon Owner Loyalty Manager lcolon@hgreg.com

September 27, 2023

I bought a vehicle there in 2017. I realize that you were the brown group then and a completely different company. But, I need your help. I, against my better judgement, bought a s More

by jprado1107
Recommend Dealer
No
Employees Worked With
Alan, Sonny
November 30, 2022

Terrible customer service and rude employees. I don't know how this place makes money More

by Avilezcarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All service advisors and parts dept
Dec 03, 2022 -

HGreg Nissan Buena Park responded

Avilezcarlos, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to so we can discuss this further. Lucy Colon Owner Loyalty Manager (714) 690-3133 lcolon@hgreg.com

October 25, 2022

Terrible customer service. Unable to speak to the sales manager or get his email. All the employees yelling and accusing you. They sold my daughter, her first car-2022 Sentra, More

by Hunter
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
na
Oct 28, 2022 -

HGreg Nissan Buena Park responded

Hi Hunter, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. I'd like to discuss the situation further. Feel free to reach out. Lucy Colon Owner Loyalty Manager (714) 690-3133 lcolon@hgreg.com

July 22, 2022

Terrible customer service. You can't get in contact with your service advisor about your vehicle and they don't call you if there's a problem. You have to physically be there t More

by Avilezcarlos
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure the name of the bearded guy that worked with me
Jul 28, 2022 -

HGreg Nissan Buena Park responded

Hi Avilezcarlos, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Feel free to contact me if you have any other feedback. Lucy Colon Owner Loyalty Manager (714) 690-3133 lcolon@hgreg.com

April 25, 2022

They were very helpful and held the car for me to test drive. The sales process was painless and efficient. There was a dealer markup on the Leaf, but that was expected due to the high demand. More

by rendla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Castro, Abdullah
Apr 27, 2022 -

HGreg Nissan Buena Park responded

Rendla, thank you for your kind review; we are happy to pass along your comments to the team here at Hgreg Nissan Buena Park! Let us know if you have any questions for us. Lucy Colon Owner Loyalty Manager (714) 690-3133 lcolon@hgreg.com

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