
HGreg Nissan Buena Park
Buena Park, CA
Filter Reviews by Keyword
By Type
Showing 511 reviews
I received excellent service from the salesman and everyone including the sales management team. The customer service was above and beyond my expectations! Highly recommend!!! everyone including the sales management team. The customer service was above and beyond my expectations! Highly recommend!!! More
I bought my Maxima seven years ago at Cerritos and have the pleasure of knowing Jeff, my service advisor, for about five years. When I found out he now works at Buena Park Nissan I followed him. He and his the pleasure of knowing Jeff, my service advisor, for about five years. When I found out he now works at Buena Park Nissan I followed him. He and his team are friendly, knowledgable, and perform great quality work. My car feels brand new every time I drive it off the lot. Thanks guys! More
I had a horrible experience with this dealership. When I purchased my truck 2 weeks ago, they made many promises, but didn't wanna put it on paper (work order). I held up on my end of the bargain, but once purchased my truck 2 weeks ago, they made many promises, but didn't wanna put it on paper (work order). I held up on my end of the bargain, but once the sale completed, they just pass you off to others. I've made many deals on prior Nissan purchases, but this was my first - and only time - I'm going to deal with Buena Park Nissan. I purchased a 2012 Nissan Juke from Tustin Nissan last month, and I must say that the car buying experience was at least legit. With BP Nissan, my 2005 Silverado was acting up, so I decide to trade it in for a 2012 Nissan Frontier. Buyer beware if you decide to trade in your car. Pay close attention to what they actually offer you on paper versus the negotiation process. I'm sure it could happen at any dealership, but out of the past 12 cars I've purchased, not once have I dealt with shady crap like this. I love Nissan, but I hate the buying process with their salesmen trying to pressure you into a deal. I highly recommend the brand, but below are my top picks from previous car buying experiences: 1) Tustin Nissan 2) OC Nissan - Irvine (Garden Grove I believe is under the same ownership) 3) Connell Nissan 4) Raceway Nissan I hate writing reviews also, but I want others to be aware. I should have just walked away from this dealership; they wouldn't just let me leave and I just settled on a deal after 6 hours wasted over there. More
Mechanical repair: a quick and correct diagnosis; a proper repair; delivered on time and at the original estimated cost. A great team who take a personal interest in you and your business. They are p proper repair; delivered on time and at the original estimated cost. A great team who take a personal interest in you and your business. They are professional, efficient, and courteous. I have been driving Nissans for over 30 years--This team is the best of the best. More
Brought in the car w/transmission problem and instantly they find the issued. Since the transmission is still under the warranty, they rent the car for me while it was repair and it was finished ahead of s they find the issued. Since the transmission is still under the warranty, they rent the car for me while it was repair and it was finished ahead of schedule. Very happy w/the result. More
My Sentra had an unusual fuel line issue that made it crank over for up to thirty seconds before starting. It required the replacement of an original part with a new part, but there was some gray area a crank over for up to thirty seconds before starting. It required the replacement of an original part with a new part, but there was some gray area as to who pays for the new part. I had three quotes at $485, $565, and $1200 from mechanics and other dealerships with service departments. Frank helped resolve for less than the $120 estimate. The dealership provided a rental car and fixed the problem in less than 24 hours and I am very grateful! More
Very deceptive. Worked in a group to not honor truecar.com offer. Absolutely dishonorable sales team. Clearcoating option is scam to up price. Flat liars! truecar.com offer. Absolutely dishonorable sales team. Clearcoating option is scam to up price. Flat liars! More
THIS IS THE BEST DEALSHIP WE HAVE IN CALIF., THE SERVICE GENTLEMAN FRANK WAS SO CARING HE TREATED US LIKE FAMILY. THE MANAGER WAS VERY NICE AND CARING ALSO. THIS DEALERSHIP IS THE MOST CARING, CLEAN, HELP GENTLEMAN FRANK WAS SO CARING HE TREATED US LIKE FAMILY. THE MANAGER WAS VERY NICE AND CARING ALSO. THIS DEALERSHIP IS THE MOST CARING, CLEAN, HELPFUL PEOPLE YOU NEED MORE PEOPLE LIKE FRANK AND DAVE WE WERE VERY WELL TAKEN CARE OF, WE HAD A DEATH IN OUR FAMILY WHEN WE TOOK OUR CAR IN FOR SERVICE AND THEY WERE SO COMPASSIONATE WITH US. WE WILL ALWAYS PURCHASE A NISSION. More
I went in for an oil change and got a good deal for an oil change and a band replacement. Dave was extremely friendly. He is very approachable. As a girl, I don't know much about cars but he told me wh oil change and a band replacement. Dave was extremely friendly. He is very approachable. As a girl, I don't know much about cars but he told me what I should do as soon as possible and what could wait more months. I loved the way he explained everything. I've been to the Nissan in Huntington Beach, which is where I got my car, and it doesn't compare. Buena Park Nissan was a much more enjoyable experience. More
I have had the pleasure of working with Dave twice now since I purchased my car from this dealership earlier in the year. Both times he has gone out of his way to be friendly and accommodating. I have had since I purchased my car from this dealership earlier in the year. Both times he has gone out of his way to be friendly and accommodating. I have had my service concerns taken care of easily and in a timely fashion. That #1 rating given to Buena Park Nissan certainly has to do with employees like him. Thank you! More