HGreg Nissan Buena Park

Service advisor Frank Linares was very helpful, friendly and patient when answering all of my questions. He called and gave me up dates on how they were coming along with my car. and patient when answering all of my questions. He called and gave me up dates on how they were coming along with my car. More

I brought my new car in for its first oil change. I was greeted warmly by Chris Arce. He answered all of my questions and helped fix a few detail(scratches)problems on my car. I was so appreciative of th greeted warmly by Chris Arce. He answered all of my questions and helped fix a few detail(scratches)problems on my car. I was so appreciative of the exceptional service he provided. I also received excellent service from the Parts Department where I purchased a few items. Virtually, every person I came in contact with was friendly and knowledgeable. I would definitely recommend Buena Park Nissan to all of my family and friends. Sincerely, Michele Mercado More

Sales- I was looking for a new vehicle after being transferring back to the states. When finally decided to go with Nissan Altima 3.5 SR, I sent out the requests to several internet sales/ dealerships transferring back to the states. When finally decided to go with Nissan Altima 3.5 SR, I sent out the requests to several internet sales/ dealerships. David S. was the ONLY internet sales replied to my request within half hour and responded my only request- lowest price before tax. I am not sure why it is so hard to understand, but other dealers had almost the same automatic response- what kind of color, options, blah blah you looking for? xxxxxx Can you just read my request for god's sake? Anyways, set up the time to test drove the car, confirm the price and the options. Everything was as promised over the email, no games, no BS, everything was straight up, open communication. Very impressed with my first japanese car and its internet sales experience. Finance- Liz was easy going, friendly, unlike most of the finance people I have dealt with. We were offered other services typical at dealership, but she wasn't being too pushy. And when requested for sometime to figure out the options, she was being very friendly and give us the time and room to think about. After dealing with German car manufactures since my first car, I must say it is one of the better experice if not the best in terms of efficiency, price and convenience. More

Ken and Frank were awesome as usual! Thank you for everything you do! I will recommend Buena Park Nissan for the service and sales in the future! Margo Martinet everything you do! I will recommend Buena Park Nissan for the service and sales in the future! Margo Martinet More

super nice people great smile working hard to make a better place .more smile make a better seller and make eye to eye to the buyer keep up the good work. better place .more smile make a better seller and make eye to eye to the buyer keep up the good work. More

The reason I'm giving this rating is,the moment I arrived ,I was greeted with a big smile,and a courteous hand shake from David Swayne. He immediately asked me what vehicle I would prefer. He made me feel ve ,I was greeted with a big smile,and a courteous hand shake from David Swayne. He immediately asked me what vehicle I would prefer. He made me feel very comfortable.He didn't try to change my mind. I took the car I loved for a test drive,David explained all the features of the car thoroughly. He upheld the deal we had negotiated online,worked with my credit rating to give me the best deal.Now I'm extremely happy with my brand new 2011 Nissan Sentra. Many Thanks,Sharon More

Customer service was great. They greeted us right when we came in. I was early for my appt but they helped us and let me take my time picking what cars I was interested in. I did not feel pressured and we came in. I was early for my appt but they helped us and let me take my time picking what cars I was interested in. I did not feel pressured and that helped. Pancho Marana was the salesman that helped me and he was very patient. He brought back keys for the vehicles I was interested in and I was sold on the Nissan Altima. The ride was so smooth and the price was in our budget. I think I was sold when Pancho was walking me through the Altima's features. I love the no key needed for opening doors and starting:) My husband test drove it and he was saying yes to any price LOL. I have no complaints about this dealership. The reason I chose this dealership was my Versa's battery went out and I called up Buena Park Nissan and they checked everything in my car to make sure the battery was the problem. They also found that my window was making a noise and they fixed a defected motor in it. I didn't even realize that the noise I was hearing was the window. They were very nice and exceeded what I expected. My husband and I agree that we will be back to Buena Park Nissan for our next car. Also got a great deal on the maintenance for my car. I have never experienced dealership service like this. It was so refreshing. Thank you Pancho Marana and everyone at Buena Park Nissan (Finance, sales manager, everyone)for making this a terrific experience. More

I was referred to David through Edmunds.com which allows you to get price quotes from multiple dealers. Prior to meeting David at the dealership, he answered all my questions that I had concerning the Nissa you to get price quotes from multiple dealers. Prior to meeting David at the dealership, he answered all my questions that I had concerning the Nissan Altima 2.5 S. This was nice compared to some other dealers who provided me with general information but refused to give me specifics until I met them at the dealership first. When I finally met David at the dealership, we went for a test drive where he explained the different features of the car. After the drive, we went over the pricing for the car. At no point did I feel pressured by him to purchase the car. I was quoted a fairly good price for the car, but I decided I had to wait a day or two before making my final decision. Despite being the last day of the month (where dealers are trying to make last minute sales), David let me go without any hassle. After visiting a Mazda dealership (where the experience was much worse), I called David to tell him that I would be returning to purchase the car and to confirm the price. Unfortunately one of the manufacturer rebates had expired just yesterday, but we were able to work it out so that I was able to get a newer model for a few hundred dollars more than the price he quoted me the day before despite the loss of the rebate. The only minor complaint I had was that the car included some extras that I was forced into taking such as floor mats. Other than that, this was a great experience and I will definitely come back to them if I need to purchase another Nissan. More

I worked with CarsDirect for the purchase of my Nissan Altima and they referred me to Buena Park Nissan where I had an exceptional experience. Andrei was in charge of overseeing my vehicle purchase and k Altima and they referred me to Buena Park Nissan where I had an exceptional experience. Andrei was in charge of overseeing my vehicle purchase and kept in excellent communication with me during the final few days leading to my purchase. He was very knowledgeable and friendly over the phone and when i arrived at the dealership to get my Altima he had it ready and waiting for me to hop in and take my first drive! I was not kept waiting and i found all of the staff to be very conscientious of my time and they got everything done in a very timely manner. Andrei was very good at explaining all the paperwork to me and that helped tremendously. After the main paperwork I worked with Josh to take car of the final decisions regarding my warranty and vehicle options. He was very friendly as well and explained all of my options thoroughly and I never felt like i was being pressured to overspend my budget. He was honest in his recommendations to me and i never felt like i was being "sold" something unnecessarily. His knowledge of Nissan was evident in my conversation with him and i chose to upgrade my alarm system and warranty because it made excellent sense to do so. I expect this car to last me a good number of years but when it comes time to purchase another vehicle i will return to Buena Park Nissan because I had an excellent experience and will be happy to repeat it. Thanks to Andrei and Josh I am thrilled with my new Altima and I couldn't be happier! I have also had excellent follow up with Cassandra. This dealership really cares about their customers and it shows! Thank you so much! Kristyn More

Process of buying a car was easy with no pressure. This is the 3rd car I bought from them and service and fairness is the reason I keep coming back. is the 3rd car I bought from them and service and fairness is the reason I keep coming back. More