
HGreg Nissan Buena Park
Buena Park, CA
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Purchased a used 2004 Sentra from Buena Park Nissan a few years ago. Trouble from day one. There was a dent I didn't see at time of purchase, dealer refused to repair it. There has been one service issue years ago. Trouble from day one. There was a dent I didn't see at time of purchase, dealer refused to repair it. There has been one service issue after another from the radio and cd player not working to the gas gauge inaccuracy to the brake lights working only intermittently. The car became a death trap and a police ticket magnet, I wouldn't allow my daughter to drive it. In June of 2010, I tried to trade it for another car but Buena Park Nissan considered it to be an "upside down" trade. Very discouraging and unfair, this was a car I purchased, serviced regularly and paid for additional repairs, now they're telling me it's a loss for them if I use it as a trade-in. I had to look elsewhere for a car. More
I brought my brand new Nissan Xterra for a warranty repair(it is new with 3 warranty repairsalready!) and the Service Manager, David Okamoto, installed the body side moldings himself and while doing so repair(it is new with 3 warranty repairsalready!) and the Service Manager, David Okamoto, installed the body side moldings himself and while doing so, scratched my left rear passenger door. The best this guy can do is deny and lie to his customers. Never buy nor bring your vehicles to this dealership. They are a bunch of crooks! More
They are a fraud based Car Dealer Ship. Their Sales team could not keep their agreed purchase price together. From the Vehicle Price, to my APR, to Down payment to ultimitaly the Trade in Value. Numbers wou could not keep their agreed purchase price together. From the Vehicle Price, to my APR, to Down payment to ultimitaly the Trade in Value. Numbers would change on me each minute by minute and no one had a valid reason why numbers kept increasing -even after they had given me a written agreed price. It was total bad business after bad business. By the time it reached Finance, it had changed again. Finance will not honor sales price. Their finance dept will make everything sound promising though, however once they have you on their dotted line, and you dont comply with any of the previous down payment arrangements, whether they told you they would work with you and revise your contract, its all a LIE. There written and/or verbal agreements to consumers are a complete and utter hoax -an attempt to allure customers by falsifying agreements. This company will sue you within less than 30 days from the date of purchase of your new vehicle. Please think twice about doing business with this company. More