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HGreg.com Doral

Doral, FL

3.9
1,941 Reviews

8505 NW 12th St

Doral, FL

33126

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1,941 Reviews of HGreg.com Doral

January 07, 2020

I AM Very satisfied with the Customer Relations Services rendered by the Sales team, and General Management. Specially with Sales rendered by Mr. Mike Socorro. More

by dionisfigueroa
Recommend Dealer
Yes
Employees Worked With
Hebert Costafreda, Maikel Socorro
Jan 08, 2020 -

HGreg.com Doral responded

Hey Dionisfigueroa, Thank you so much for your compliments to our customer relation services you were provided by our team at HGreg.com Doral! Please reach out to us if there is anything else we can do to make your experience with us even better.

January 05, 2020

Excellente advice on the purchase of vehicles. The person feels that he is advised by professionals who know his work very well, because 3 fundamental aspects coincide in HGreg Doral: 1) Excellent More

by Hector Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johny Calle, Fidel Herrera, y 2 personas mas cuyos nombre no los tengo
Jan 08, 2020 -

HGreg.com Doral responded

Hey Hector, Thank you for your feedback! We are so happy to hear you had a great experience with us. We agree with your three points, and strive to maintain a positive and professional environment among our customers. Please reach out to us if there is anything else we can do to make your experience with us even better. Sincerely, HGreg Customer Care Team.

December 30, 2019

Purchase car iCompre un auto usado del 2019 y lo devolvi ya que tenia mas de diez fallas.No tenia el libro del fabricante,alfombras sucias,prendiendo la luz de q.l More

by javierperol021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gilberto Valdes, Alejandro Vasquez
Dec 30, 2019 -

HGreg.com Doral responded

Hola Javier, gracias por sus comentarios con nosotros. Lo sentimos escuchar que devolviste tu carro. Nos gustaría otra oportunidad de ganar su negocio. Por favor mandame un email a mateo@hgreg.com o llamame a 561-805-3852 para que podemos seguir adelante. Sinceramente, HGreg Customer Care Team

December 16, 2019

Fake xxx Transparency So they have a "upfront transparency" line but its xxxxxxxx. Bought a 2012 with low miles a year ago.. Carfax showed 1 thing that WE were told was min More

by thatsalotofpips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramon Reyes
Dec 17, 2019 -

HGreg.com Doral responded

Dear thatsalotofpips, I can assure you that I personally respond to every customer review we receive. If you would allow me to receive your contact information, I may be of assistance. Let me explain to you a little bit about how CarFax performs and how we use these reports. We give out free CarFax and AutoCheck reports to every single customer inquiring about a vehicle. With that being said, what you know is what we know about the vehicle. When a car has a CarFax report of "structural damage" it can mean a myriad of things. Minimum damage is 1/8th of an inch in order for CarFax to label a car with structural damage. Because of the vagueness of this response, our salespeople are trained to offer an independent inspection if a customer shows concerns about a previous accident. We would never knowingly hide information from you to sell you a car. Contact me at mateo@hgreg.com or call me at 561-805-3852, my direct phone line, and we can move forward. Sincerely, HGreg Customer Care Team- Mateo

December 16, 2019

I have always received the best service at H- Greg with Hebert Costafreda helping to get the best customer service abs with Gabriela Costafreda to get the best deal. This is the second time I go with them More

by Pbermejo2350
Recommend Dealer
Yes
Employees Worked With
Finance Department/ REX, Hebert Costafreda, GABRIELA COSTAFREDA
Dec 16, 2019 -

HGreg.com Doral responded

Hello Pbermejo2350, Thank you for your review and for recommending us! We appreciate your feedback and value you as a customer.

December 15, 2019

Very friendly environment, everyone met up to my expectations with choosing the right car for me. Staffs are great & know how to give you the information you need. More

by Retro4sz8
Recommend Dealer
Yes
Employees Worked With
GABRIELA COSTAFREDA
Dec 16, 2019 -

HGreg.com Doral responded

Hello Retro4sz8, We strive for excellent customer service. We are happy you had a great experience! Thank you for your review. We look forward to seeing you in our dealership again in the future

December 10, 2019

Buyer beware! Read every word of the purchase documents carefully. They will shove a huge amount of documents in front of you to sign. Look out for the HGreg da More

by mwy1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnnathan Mora - BDC Manager
Dec 11, 2019 -

HGreg.com Doral responded

Dear mwy1205, We apologize for the miscommunication of the disclosure documents. Since we buy used vehicles, some cars may have prior damage. We disclose CarFax and Autocheck for free to every customer upfront; we have a full transparency policy. I can assure you the tires in question pass manufacturer specs and all Florida safety standards. I have reached out to the general manager and he should be in contact with you. If you have any more questions, please email me at mateo@hgreg.com or call me at 561-805-3852. Sincerely, HGreg Customer Care Team - Mateo

December 01, 2019

Maikel Socorro muy buena atención, es recomendado para mis amigos. Excelente vendedor y siempre tratando de que el cliente quede totalmente complacido. Mis mejores recomendaciones sobre el. Gracias More

by denisse vento
Recommend Dealer
Yes
Employees Worked With
Maikel Socorro, Maikel Socorro
Dec 02, 2019 -

HGreg.com Doral responded

Hola Denisse, Gracias por revisar HGreg Doral. Estamos feliz a escuchar que Maikel te ayudo y fue agradable contigo. Si te puedo ayudar con algo mas, mandame un correo electronico a mateo@hgreg.com Sinceramente, HGreg Customer Care Team - Mateo

November 30, 2019

Tony made it happen! Very good person and didn't pressure me into buying something I didn't want. He was very honest and gave me advice before they ran my credit to see what I could get into. I wanted a Mase More

by jpineiro0418
Recommend Dealer
Yes
Employees Worked With
Tony
Dec 02, 2019 -

HGreg.com Doral responded

Dear jpineiro0418, From everyone here at HGreg, we want to thank you! We appreciate your business and are so thankful for customers like you. We are so pleased to hear that your purchasing process went as smooth as possible. We hope you choose to come back to us in the future. Please email me at mateo@hgreg.com if I can do anything else to make your experience even better! Sincerely, HGreg Customer Care Team - Mateo

November 29, 2019

Muy Buena atencion al cliente...muy atentos en todo momento...tienen una amplia gama de opciones en vehículos...muy agradecido con ustedes de haber encontrado el carro que tanto deseaba a un buen preci More

by Humberto
Recommend Dealer
Yes
Employees Worked With
Charles Diaz, Maikel Socorro
Dec 02, 2019 -

HGreg.com Doral responded

Hola Humberto, Gracias por revisar HGreg Doral. Estamos feliz a escuchar que pudiste encontrar y comprar el carro que tu tanto deseabas! Si te puedo ayudar con algo mas, mandame un correo electronico a mateo@hgreg.com Sinceramente, HGreg Customer Care Team - Mateo

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