HGreg.com Doral
Doral, FL
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1,944 Reviews of HGreg.com Doral
Unprofessional and Dishonest! We purchased a vehicle on February 18. We drove from Wisconsin and asked that they have the paperwork ready when we got there. We had the paperwork i We purchased a vehicle on February 18. We drove from Wisconsin and asked that they have the paperwork ready when we got there. We had the paperwork in the wrong name. We asked them to change it and they told us know that we could just change the title when we got home. This alone is on acceptable. It is April 15 and we still do not have a title. They also broke a piece of the interior while they were detailing it and promised to send us a replacement. They have not sent us anything. When we called a hang up on us or tell us that they don’t know what’s going on. We have a $30,000 vehicle That we cannot drive or insure because we do not have a title. I’m beginning to wonder if they even had a title? Is this vehicle stolen? The entire experience was terrible. They lied were rude and Unprofessional. More
Great customer service best representative ever This is my second purchase in this dealer with the same representative Michel Morgado , highly recommended, professional, honest and trustworthy, thi This is my second purchase in this dealer with the same representative Michel Morgado , highly recommended, professional, honest and trustworthy, this is the best place to get a car . More
Very Nice from start to finish All employees were helpful and kind. Our salesman was Benni. He allowed us to take our time and thoroughly inspect the truck. If there was something All employees were helpful and kind. Our salesman was Benni. He allowed us to take our time and thoroughly inspect the truck. If there was something we didn't understand, he helped us figure it out. There was a cracked mirror and the truck needed an oil change. He arranged this and told us to ask for him when returned to have the mirror repaired. He recognized us on the spot when we returned. They treated us like valued customers and there was no high pressure that you usually see at dealerships. My husband and I both appreciate the streamlined, no rush to the sale, no pressure, friendly service. We would not hesitate to purchase from them again. They have a step by step process you go through and they move you through much quicker than other dealerships. More
Poor service before, during, and after the sale When you're told by the Sale Manager that you are just one on many customers that they are dealing with your know your in trouble. I had to initiate When you're told by the Sale Manager that you are just one on many customers that they are dealing with your know your in trouble. I had to initiate all communications, the sale person that was assigned to me couldn't answer even simple questions. Emailed Albert three days ago when I could expect to receive the title and other paperwork so I could get my plates, still no response. I really don't care how many customers they are dealing with, I want to feel like I'm important to them when I'm spending tens of thousand of dollars on a car!! I plan on posting reviews on other social media platforms. More
Easy again This is the second time I deal with HGreg and my experience has been again good. They help us to find the right car, the price was fair and all the em This is the second time I deal with HGreg and my experience has been again good. They help us to find the right car, the price was fair and all the employees we interacted with were polite and nice. More
First class experience! From the moment you walk into the HGreg-Doral dealership, you are treated as a valued customer by everyone you come in contact with. The process was q From the moment you walk into the HGreg-Doral dealership, you are treated as a valued customer by everyone you come in contact with. The process was quick, easy and very upfront. There were none of the usual anxieties you experience when purchasing a car. We were able to work with one person, Jose Guilarte, from beginning to end. Jose was very knowledgeable, listened to our needs and wants, and was able to match us with a car that was perfect for us! He truly was a pleasure to work with. More
First car! I was at first nervous when walking in because buying a car is a big deal, but Anthony from HGREG in Doral was an outstanding salesperson and nice per I was at first nervous when walking in because buying a car is a big deal, but Anthony from HGREG in Doral was an outstanding salesperson and nice person. I was able to buy a car along with giving in my old car and getting money back! Would definitely go back again for future cars! More
Doral fl Overall not a horrible experience there is MANY things they could have done better. Or need to improve on. A few things would be. Telling any damage t Overall not a horrible experience there is MANY things they could have done better. Or need to improve on. A few things would be. Telling any damage the vehicle may have on it. When I asked if it had any imperfections i was told “like new” all In all rim rash and road rash on bumper wasn’t a big deal to me but I woulda liked to have known ahead of time. I can also tell the roof was painted, although carfax came back clear. Can’t blame on dealer maybe they didn’t notice.. Upon picking up the car had not been serviced even though I was told it would get a oil change and cleaned. Well interior had well bird droppings inside to say the least, still needed and oil change, abd wasn’t washed. (Pretty sure they charge a fee for that) anyways it didn’t ruin the experience, I would just be more aware on the next go around. More
Exceptional It was an amazing experience, the process was extremely fast. My sales financer was very helpful and professional. You can tell he is very well experi It was an amazing experience, the process was extremely fast. My sales financer was very helpful and professional. You can tell he is very well experienced. My sales representative his name is Mickey ..... was the best!!!! Gave the confidence to go through it. I didn’t have the intention to buy it and I walked out with a car I never imagined to own. More
Excellent buying experience Great experience. Demetrius was super friendly and helpful. Would definitely recommend to anyone looking to find a great car at a great price. 5 stars Great experience. Demetrius was super friendly and helpful. Would definitely recommend to anyone looking to find a great car at a great price. 5 stars More








