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HGreg.com Palm Beach
West Palm Beach, FL
44 Reviews
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44 Reviews of HGreg.com Palm Beach
March 24, 2026
I purchased a vehicle from this dealership less than a month ago, and shortly after, I discovered an issue with the AC system that was not disclosed at the time of sale. Since then, I have made multipl month ago, and shortly after, I discovered an issue with the AC system that was not disclosed at the time of sale. Since then, I have made multiple attempts to resolve the issue and have already been to the shop three times, following all instructions given by the dealership. I even spent an entire day waiting for the repair, only to be told the part was not available. I live about an hour away, so each visit requires significant time and effort. Despite this, I continue to experience delays and a complete lack of communication. I have called multiple times, left voicemails, and sent messages, but have not received any meaningful response. The dealership replied to my initial review asking me to contact the General Manager. However, every time I try to reach him, I am either told he is unavailable or sent to voicemail, and my messages are never returned. Although the dealership agreed to cover the repair, the ongoing delays and lack of follow-up have made this experience extremely frustrating. At this point, I am simply asking for clear communication, a confirmed repair date, and resolution of the issue. More
by Paula
Employees Worked With
Paul, Daniel, Sarah
February 04, 2026
I came here ready to buy a car (2021 Porsche Macan), but the salesperson, Roman, completely killed the deal with his incompetence and deceptive tactics. First, Roman knows nothing about the cars he sells. the salesperson, Roman, completely killed the deal with his incompetence and deceptive tactics. First, Roman knows nothing about the cars he sells. When I asked specific technical questions about the vehicle's condition, he completely ignored them and kept talking only about the price and how I need to add $5,000 on top of the listed price. He couldn't answer basic questions about the product. Second, and most importantly, he tried to force a fake mandatory fee on me. The purchase proposal included an "Elite Protection Plan" for $1,698. When I told him I didn't want it, Roman lied to my face and said it was "mandatory" and the car could not be sold without it. This is a lie. I checked their own website's disclaimer: it clearly lists the Pre-delivery Service Fee ($1,299) and Electronic Filing Fee ($899), but it says nothing about a mandatory $1,698 protection plan. I was a serious buyer ready to close the deal, but Roman decided to be greedy and dishonest. He lost a sale over a junk fee that he refused to remove. If you want to be treated with respect and not be scammed with hidden "mandatory" add-ons that aren't listed on the website, go somewhere else. Management needs to teach Roman that lying to customers is not a sales strategy. More
by Vlad.whisper1
Employees Worked With
Roman
December 03, 2025
Be careful, HGreg Palm Beach is a fraudulent organization with sales personnel that look to take advantage of the buyer. I bought 2 vehicle there, never again! with sales personnel that look to take advantage of the buyer. I bought 2 vehicle there, never again! More
by Fjns2008@gmail.com
Employees Worked With
Wayne salesman, Michael passel finance mgr
December 02, 2025
Selling vehicles with erased fault codes as-is. I ultimately had to trade vehicle in at another dealership at huge loss. I though they were different. Fair warning! Stay away I ultimately had to trade vehicle in at another dealership at huge loss. I though they were different. Fair warning! Stay away More
by SIXBELLO
Employees Worked With
Managers all of them
June 11, 2025
My son bought a car last month. He went to get an.oil change and the sludge is so thick the mechanic wouldn't do it. Do not buy anything from this rip off dealer He went to get an.oil change and the sludge is so thick the mechanic wouldn't do it. Do not buy anything from this rip off dealer More
by wadlington17
Employees Worked With
Luigi
June 01, 2025
We have looked at two cars at this dealership and both times the actual mileage on the odometer has been much higher than the advertised mileage. Clearly this is a bait and switch tactic they’re using to times the actual mileage on the odometer has been much higher than the advertised mileage. Clearly this is a bait and switch tactic they’re using to lure customers in. Also, this dealer has much higher fees than others in the area and while you can avoid some if you are careful, some of them are tacked on to the purchase and unavoidable. More
by ntavakoli
Employees Worked With
Not sure
May 14, 2025
BEWARE — SHADY BUSINESS PRACTICES! They lure you in with low car prices, then hit you with overpriced, nearly useless warranties — one was $3,000 and the other $1,495. I tried to use They lure you in with low car prices, then hit you with overpriced, nearly useless warranties — one was $3,000 and the other $1,495. I tried to use one and my claim was DENIED. My auto loan company confirmed I’m not required to carry these warranties, yet the dealership threatened to take my car unless I signed an agreement not to remove them. Bottom line: They pile on extra fees so your down payment doesn’t go toward the car — it goes straight into their pockets. I’ve called SIX TIMES TODAY and now the manager, Daniel, is flat-out refusing to speak to me, after having other people answer me and ask what Im calling in regards to all day and transferring me to a voicemail. My car is very reliable and nice on a positive note. I can’t speak for other locations but West Palm Beach location is a big NO! DO NOT TRUST THEM — STAY AWAY! More
by Dwilliams4401
Employees Worked With
Guesly and daniel
May 12, 2025
NEVER, NEVER, NEVER, NEVER CONSIDER PULLING INTO THIS PLACE!!!! THEY WILL THROW THOUSANDS OF ADDITION FEES!!!! SCAM ARTIST. HGREG IS A TOTAL SCAM!!!! I have bought several cars in my life but this is th PLACE!!!! THEY WILL THROW THOUSANDS OF ADDITION FEES!!!! SCAM ARTIST. HGREG IS A TOTAL SCAM!!!! I have bought several cars in my life but this is the absolute worst scam I have ever seen! I am extremly pissed at this place and THEY DONT CARE ABOUT YOU AT ALL. I dont care how good the car is or looks or how great the deal is....DO NOT BUY....DO NOT SIGN!!!!! TOTAL SCAM. Any other place BUT HGREG. SCAM!!!!!! More
by HGREG IS A SCAM
Employees Worked With
All
