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Habberstad BMW - Service Center

Huntington Station, NY

4.6
364 Reviews
Call Service Center (800) 997-9313

364 Reviews of Habberstad BMW - Service Center

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December 02, 2023

Matt was so helpful with discussing my options for service & helping me with a loaner car! More

by diana.mccrowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Matt
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Dec 04, 2023 -

Habberstad BMW responded

Diana - We are so glad that Matt delivered a top-notch service experience! Thank you for choosing Habberstad BMW and for sharing your positive feedback. Safe travels down the road!

December 02, 2023

EXCELLENT PETER PEPAL WAS CARING VERY HELPFUL HE WENT OUT HIS WAY TO HELP ME More

by JOHNMORUZZI1326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audra Pittel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Natiello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bozza
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December 01, 2023

We had two of our 4 BMW's in for service Matt Kelly our usual Service rep was excellent as was Glen Chery who fill in on one of the cars when Matt was off on Wednesday. Excellent service and turn around More

by JGIORGIOSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kelly and Glen Chery
Report | Print
Dec 01, 2023 -

Habberstad BMW responded

It's great to know that Matt and Glen provided excellent service for your BMWs at Habberstad. We appreciate the positive feedback and hope to see you again for any of your future service needs!

December 01, 2023

I have been working with Pete for many years with the multiple BMWs that I have owned. He is efficient Has a good command of his position as a manager More

by LAWMAN2564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Abbatiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Vargas
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Dec 01, 2023 -

Habberstad BMW responded

We're glad to know that Pete has been able to assist you efficiently over the years at Habberstad BMW. Thanks for sticking with us and sharing your experience!

November 30, 2023

Peter Perpall my service manager was great. Efficient, courteous and on point with every aspect of my service appt. More

by ecarillo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Pittel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Perpall
Report | Print
Dec 01, 2023 -

Habberstad BMW responded

We're glad to know that your service appointment went smoothly and efficiently! Our team at Habberstad BMW, especially Peter, always aims for top-notch customer care. Thanks for the positive feedback!

November 30, 2023

Everything was smooth. No issues. Everything was quick and painless. Great service and will use again More

by melgl18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Abbatiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Habberstad BMW responded

We're glad to know your experience at Habberstad BMW was smooth and efficient! We appreciate the positive feedback, and we look forward to serving you again in the future. Take care!

November 30, 2023

I've been servicing my car at Habberstad for 29 years. Service advisor Peter Perpall takes excellent care of me. More

by RPJET
Workmanship
Recommend Dealer
Yes
Employees Worked With
Peter Perpall
Report | Print
Nov 30, 2023 -

Habberstad BMW responded

We're so glad to know you've been with us for 29 years at Habberstad BMW! It's wonderful that Peter has provided excellent service. We appreciate your loyalty and look forward to many more years of serving you!

November 30, 2023

Pete M works hard to take care of me every time I'm there. He's super helpful, and a really nice guy. More

by JMWeintraub
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Mitchell
Report | Print
Nov 30, 2023 -

Habberstad BMW responded

We're glad to know that Pete consistently provides you with excellent service at Habberstad BMW! Thanks for your kind words. We hope to see you again down the road for any of your future needs!

November 29, 2023

Anthony in the service department is always the best! ! I highly recommend himand this dealership! More

by jodis1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in the service department
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Nov 29, 2023 -

Habberstad BMW responded

We are so happy that Anthony and our Habberstad BMW team earned your five stars. Thanks for your recommendation and your business!

November 29, 2023

Now charging for gas for loaner vehicles. That’s on top of $275 to locate front suspension noise that they can’t find but I still pay for More

by bg39459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Nov 29, 2023 -

Habberstad BMW responded

Thank you for your feedback. It has always been our policy just like any other rental car company to charge for fuel that customers use when they do not replenish the fuel that they used is also customary to charge a diagnostic fee just like every other dealer typically does I am sure this diagnostic fee was mentioned and approved by you before any work was performed which is part of our transparency. Thank you, Vincent Durante - Service Director - 631-418-3282

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