Haddad Dodge RAM - Service Center

Took my Ram in. Heated seat not working. Kept the truck for a week. Got it back and the seat will not adjust like it should. After calling the service drive for over a week with no return call, Ibstarted for a week. Got it back and the seat will not adjust like it should. After calling the service drive for over a week with no return call, Ibstarted calling the service manager, loaner car manager AND even the General Manger for literally a month now to get the truck back in to fix it correctly. NO RETURN CALL FROM ANY OF THEM. More

great lady in service was great cant remember her name but she was blond and short great friendly person very knowledgeable great communication skills know lady in service was great cant remember her name but she was blond and short great friendly person very knowledgeable great communication skills knows here trucks More

My service advisor Manny was great he got me in right away and service my truck and fix 3bother problems I had and had my car ready the same day away and service my truck and fix 3bother problems I had and had my car ready the same day More

They just don’t seem to care. Appear to be overwhelmed, the techs have given up. Whatever you do they refuse to make eye contact. Simple repairs can take days mine took two weeks to replace a radio. The the techs have given up. Whatever you do they refuse to make eye contact. Simple repairs can take days mine took two weeks to replace a radio. They dont answer the phone or texts. I feel sorry for them. Stay away! More

I’m vary pleased with the top notch service Alex and the other team members thy kept me informed with the part installment and what day it would be done .Thank you vary much Haddad other team members thy kept me informed with the part installment and what day it would be done .Thank you vary much Haddad More

Called jeep dealer to schedule oil change. Dealer said don't change oil on weekends. Callsd Haddad and was told no problem, but first come first serve. Was 3 in line told it would be noon. Called at 930a don't change oil on weekends. Callsd Haddad and was told no problem, but first come first serve. Was 3 in line told it would be noon. Called at 930am car done. Picked up at 10. Painless and car done and ready. If it's an issue Haddad can solve, I'm headed there. Also GREAT followup! More

Good and timely service recommend taking your veichle to be service with them. When ever your filters need to be replace they take the old ones and show them to you. Instead of just telling you. be service with them. When ever your filters need to be replace they take the old ones and show them to you. Instead of just telling you. More

The service representative, David, was very professional. He work being performed was revenue with me before starting. I recently my vehicle in a timely manner. He work being performed was revenue with me before starting. I recently my vehicle in a timely manner. More

Great service and good communication. The vehicle was ready as promised and runs well now. I’d recommend this dealer to friends because I had a good experience. ready as promised and runs well now. I’d recommend this dealer to friends because I had a good experience. More

The service department did a great job with my service visit. The wait time was short and the overall experience at the dealership was a great one. visit. The wait time was short and the overall experience at the dealership was a great one. More