Haddad Dodge RAM - Service Center
Bakersfield, CA

82 Reviews of Haddad Dodge RAM - Service Center
They are always super friendly and on top of things and are in constant contact with customers. Once you contact them you can be sure they will call you back. They always take exceptional care of our car are in constant contact with customers. Once you contact them you can be sure they will call you back. They always take exceptional care of our car and handle all of our service needs. They are also very reasonably priced for routine maintenance items such as oil changes. More
Helped out of state elderly traveler !!! Gave my mother exceptional curious service in her time of need. We didn't know who to turn to when she broke down on the grave vine grade. I'm very fo Gave my mother exceptional curious service in her time of need. We didn't know who to turn to when she broke down on the grave vine grade. I'm very fortunate to have picked this dealership. No BS, just provided what was needed. Thanks !!! More
Worst service department everDoes not return call had my Worst service department ever Does not return call had my car for over 3 weeks Rude customer service when they actually returned a call Broke the Worst service department ever Does not return call had my car for over 3 weeks Rude customer service when they actually returned a call Broke the motor mounts ...knew it was a common problem when working on the transmission but then denied it being an issue and refused to tax responsibility for the broken motor mounts Returns the car to me almost 4 weeks later and didn't even wash it Spoken to others in the community and they all know not to take vehicles to this service department General manager doesn't even care More
The shaft in the service is excellent they took above and beyond my expectations. The answering service or receptionist directing calls is rude and is in need of customer service training. beyond my expectations. The answering service or receptionist directing calls is rude and is in need of customer service training. More
AMAZING! I went to the dealership for my cars oil change , and the two young men that assisted me were great and very helpful to me. I went to the dealership for my cars oil change , and the two young men that assisted me were great and very helpful to me. More
My truck has been in the shop for the same thing 4 times and can’t fix it . Costing me lots of money . I had to open a case and they do nothing to help . Never buying a dodge again and can’t fix it . Costing me lots of money . I had to open a case and they do nothing to help . Never buying a dodge again More
Express Lane “Fast Oil Change” Service Their separate “Express Lane Fast Oil Change Service” took 1.5 hours to change the oil in my truck. They should not advertise Express Services i Their separate “Express Lane Fast Oil Change Service” took 1.5 hours to change the oil in my truck. They should not advertise Express Services if they can’t provide it. More
No leaks Had to have my fuel filters changed in my 3500 diesel. It was super quick about an hour. However they kinda got diesel fuel everywhere in the engine c Had to have my fuel filters changed in my 3500 diesel. It was super quick about an hour. However they kinda got diesel fuel everywhere in the engine compartment. More
Viper Service My Viper had rattling noises in the doors. The service technician took apart both doors, tightened up both windows, and stopped all of the rattling f My Viper had rattling noises in the doors. The service technician took apart both doors, tightened up both windows, and stopped all of the rattling for a very reasonable cost. Good job. The only issue is that it takes a long time to get an appointment for Viper service. More