Haddad Dodge RAM - Service Center

Replace a blinker light. Without an appointment I was checked in right away and it was done in less then 30 minutes. Very impressive. The service rep was great. Without an appointment I was checked in right away and it was done in less then 30 minutes. Very impressive. The service rep was great. More

Best experience ever. I had my truck services and the are quick. It was ready before I expected it to be. They have always been good to me. I had my truck services and the are quick. It was ready before I expected it to be. They have always been good to me. More

Worst service I have ever had. Left my truck there for 4 days After waiting 2 weeks for an appointment and they hadn’t touched it. Gave me a quote for a repair for a thousand dolla Left my truck there for 4 days After waiting 2 weeks for an appointment and they hadn’t touched it. Gave me a quote for a repair for a thousand dollars more that another dealership gave me. Then, after 4 days of doing NOTHING to the truck they charged $315 for a diagnostic fee. I sent an email asking to speak up a manager...no call back. I would never ever buy anything from there because the service department is so awful. More

Recall air bags You're personal were professional and prompt My recall was taken care of in 3 hours and I was on my way. I would consider coming back again! You're personal were professional and prompt My recall was taken care of in 3 hours and I was on my way. I would consider coming back again! More

excellent experience I visited Haddad Dodge in Bakersfield for maintenance on my charger and then nothing but a pleasant experience what's a service department. I must sa I visited Haddad Dodge in Bakersfield for maintenance on my charger and then nothing but a pleasant experience what's a service department. I must say that Andrea and cotton provided Beyond exceptional service went out of their way to help me out and cannot thank them enough. Not only were they kind and respectful but maintain professionalism at all times. These two young ladies are the absolute best at what they do treat you like family and make you feel welcome I honestly cannot say enough about them they are nothing short in exceeding the standard of Excellence in customer service. More

Interesting The manager tried to get me to put my car I was buying is someone’s else’s name because he said I already had two cars and it would be easier to finan The manager tried to get me to put my car I was buying is someone’s else’s name because he said I already had two cars and it would be easier to finance that way 2) the service department is sup par had a a/c problem they could not find the problem I took it back the next day the problem happened again took it back down there and they did not want to take it because it was Saturday went through 3 different people and finally took it in More

Horrible service as always took it in for recalls and oil change had to tow it back the next day one because it wasn’t running change had to tow it back the next day one because it wasn’t running More

Put services on invoice that were not completed. Very disappointed in haddad service. This is 2nd incident of poor service and customer service. May never repeat as customer I have bought 3 vehicles fro disappointed in haddad service. This is 2nd incident of poor service and customer service. May never repeat as customer I have bought 3 vehicles from them More

They refused to work on my car, they said there were cut wires, but it was a lose connection at PCM, I had to tow it too another shop wires, but it was a lose connection at PCM, I had to tow it too another shop More