Haddad Kia - Service Center

Been going to this dealership for the past 8 years now and never had any issues. Waiting room clean and comfortable. I really like there lift service that they started doing now. and never had any issues. Waiting room clean and comfortable. I really like there lift service that they started doing now. More

They always take care of my car. I don’t ever have an issue with them. They are always quick to help me and make sure I am taken care of. issue with them. They are always quick to help me and make sure I am taken care of. More

Much improved service If anyone has been a long time Kia customer, like me, they can tell you the service department here use to be TERRIBLE. Haddad Kia has worked really h If anyone has been a long time Kia customer, like me, they can tell you the service department here use to be TERRIBLE. Haddad Kia has worked really hard over the past couple of years to improve in this area and, it shows. I have no complaints. More

Quick and friendly service. Kept me appraised of how the service was progressing. Comfortable place to wait for my car to be finished. Will return when service needed. service was progressing. Comfortable place to wait for my car to be finished. Will return when service needed. More

Helped me quickly was very courteous addressed all my concerns went over everything that was done to the car offered to wash the car gave pricing on ither repairs that needs done concerns went over everything that was done to the car offered to wash the car gave pricing on ither repairs that needs done More

The people at Haddad Kia were so fast with my car when I had a recall on it. The staff was very nice and professional. They answered all my questions and when I was leaving they even offered to wash my ca had a recall on it. The staff was very nice and professional. They answered all my questions and when I was leaving they even offered to wash my car. Happy customer for sure! More

2 new guys there- so nice- both great personalities which makes for great service. Had a not so positive experience here in the past, was worried about coming back to get headlight fixed and these guys on Sa makes for great service. Had a not so positive experience here in the past, was worried about coming back to get headlight fixed and these guys on Saturday were super amazing. So happy to feel comfortable going in. Thank you! Good customer service makes all the difference:) More

Service representative quoted me a price of $400 for brakes. When I went to pick up my car I had to pay $800. I text the service manager per signs posted all over and have not heard back. brakes. When I went to pick up my car I had to pay $800. I text the service manager per signs posted all over and have not heard back. More

We have purchased 4 vehicles from this dealership. The salesmen we have encountered were amazing. We give them 5 stars! But dealing with the service department on the last vehicle purchased for our daught salesmen we have encountered were amazing. We give them 5 stars! But dealing with the service department on the last vehicle purchased for our daughter, a used 2017 Sorento, was a nightmare!! We know that the factory warranty is almost up... we took it in to the service department yesterday 1-20-2020 because the heater wasn't heating up very well. It was taking quite awhile to get up to operating temperature. We believe that the thermostat is stuck open. An appointment had been set up to look at it. We paid to have a tow truck take it the 31 miles from our residence to Haddad Kia. Upon arrival the tow truck driver informed the service department writer not to start the vehicle until they were ready to work on it, because they told our daughter they wanted to see how long it took to heat up. The tow truck driver called and said that the service writer jumped in the vehicle and started cranking and cranking the vehicle, he stated that he thought she was never going to stop. They called our daughter and told her that we had a bad battery and that it was going to cost over $300 to replace it, then they called her a second time and told her that she needed to have the transmission serviced another $300. + First of all it didn't go in for a battery or a service on the transmission. Second of all we paid to have it towed back home. They never looked at the original reason why we took it over there. They were trying to get almost $1000. from her. She is a single mom of 3 and doesn't even get $2000 per month income. After the tow truck returned to our home with the Sorento there is NOT 1 THING WRONG WITH THE BATTERY. It started right up when we got it back home and it has been starting up with no issues today. We having been telling mom about how much we love our Kia's and she was thinking about buying one when she was ready to buy a new car in the coming months. But because of the treatment our family has received this week we are re-thinking telling ANYONE to go with KIA!! If this site didn't call for at list one star there wouldn't be a star rating the service department would get a flat zero rating!! More

Service was pretty quick and I was called a Lyft for my trip there and back. Diego was helpful and explained the services I didn’t understand. Very helpful dude. trip there and back. Diego was helpful and explained the services I didn’t understand. Very helpful dude. More