Haddad Kia - Service Center

The little things count I made an appointment for a recall and just before I showed up one of my tires was punctured by a bolt. You were able to find another tire and install I made an appointment for a recall and just before I showed up one of my tires was punctured by a bolt. You were able to find another tire and installed it on short notice. The free car wash may seem like a little thing but it’s not to the customer. Thank you. The only thing I’d like to see improved is the shuttle service. Having to drive all over town to drop people off took over an hour and I wasn’t the last one off the van. More

KIA recall I brought my KIA in, because there was a recall on it. I brought it in on a Thursday At 8am. I received a call from Kia saying my car would be ready a I brought my KIA in, because there was a recall on it. I brought it in on a Thursday At 8am. I received a call from Kia saying my car would be ready at 5:30. When I went to pick it up nothing was worked on or replaced on my car. I was told they needed to order parts. I called Friday morning because the recall called for no car seats to be hooked up in the backseat. I have two children 18 months and 5 years old which require them to be in a car seat. I explained this to the receptionist I spoke to and she asked if I could come back in that morning because they have received the parts. I told her I was unable because I was at work. It was Labor Day weekend and they were closed Monday. She asked if I could com in Tuesday morning and I said yes. I arrived Tuesday morning and the lady who checked me in said my parts were not in. I explained to her that I have already spoke to someone on Friday and they said they were. She made a phone call and turns out the parts were in. I don’t understand why they have your car from 8-530 just to tell you they need to order parts. They knew there was a recall and they knew I was coming in weeks in advance. More

Sorento Ever since I bought that car the computer went out engine went out and impossible to get a loner very unhappy never recommend a Kia Ever since I bought that car the computer went out engine went out and impossible to get a loner very unhappy never recommend a Kia More

Oil change Everything was nice and clean and they were all very nice l always have my car 🚗 done at Kia Bakersfield I got my car new 8/11/12 I just don’t like h Everything was nice and clean and they were all very nice l always have my car 🚗 done at Kia Bakersfield I got my car new 8/11/12 I just don’t like how the paint around my tail lights has lots the clear they really need to take care of it because I have a very clean car inside and out but I don’t like how people put my car down because of the poor paint they put on around the tail lights that really upset me because that makes me feel sad 😞 More

Excellent maintenance service The staff are friendly and competent at their job. I was a drop in and they got my service completed quickly. Thank you very much The staff are friendly and competent at their job. I was a drop in and they got my service completed quickly. Thank you very much More

Servise I always had a great experience with the employees at Kia I will have to go back because the part was not in. They said that they will call me and I h I always had a great experience with the employees at Kia I will have to go back because the part was not in. They said that they will call me and I have o doubt that they will. Thank you More

Great. This was a follow-up visit and all the concerns that I had from the from the previous visit were there and ready to be addressed and my new concerns w This was a follow-up visit and all the concerns that I had from the from the previous visit were there and ready to be addressed and my new concerns were addressed so it was a great visit More

Service to Kia Soul Very professional and efficient service! I was advised of other areas that needed to be taken care For example, tires, battery , air conditioner, fil Very professional and efficient service! I was advised of other areas that needed to be taken care For example, tires, battery , air conditioner, filter etc. More

Good experience They did a good job helping me. I had a recall and they fixed the problem. They were friendly. I will take my car back if I have any problems. They did a good job helping me. I had a recall and they fixed the problem. They were friendly. I will take my car back if I have any problems. More

Superb customer service Thank you, Vanessa for your excellent customer service skills! You rocked it!! Speedy handling of problem and parts replaced satisfactorily. Overall Thank you, Vanessa for your excellent customer service skills! You rocked it!! Speedy handling of problem and parts replaced satisfactorily. Overall great experience once again! More