Haddad Kia - Service Center

I had an appointment & they didn't even look at the car after having it for 2days. Told me to bring back, which I did. They looked at it & said they had to order part which took another 2 days. I like u after having it for 2days. Told me to bring back, which I did. They looked at it & said they had to order part which took another 2 days. I like using dealerships to service & repair my vehicles. I don't see me using this one again. More

The actual service work is great, there are no complaints there. Customer service is lacking a lot. Last visit I was told if I complete this survey I would get a discount on an oil change. When I asked to us there. Customer service is lacking a lot. Last visit I was told if I complete this survey I would get a discount on an oil change. When I asked to use that this time I was told I wasn’t eligible for the discount because I didn’t rate the dealership 100%. So only 100% ratings get perks? Way to bribe your customer ratings. Also, they used to provide Lyft rides to people dropping off their vehicles, they changed to a shuttle without notification. When I arrived, expecting to be able to leave immediately to get work done, I was told the shuttle wouldn’t be back for another 2 hours. If I had known about this I would have been able to make prior arrangements for pick up. Each and every visit to the service center makes me regret my Kia purchase even more. More

I enjoy the fast service, clean atmosphere, ethical great customer service, clean and comfortable. Also enjoyed customer service, clean and comfortable. Also enjoyed More

The girls were all nice, I was accommodated as the appt I was given was on a different day but they took care of me anyways was given was on a different day but they took care of me anyways More

Great staff, communicate well. Wish they did service on Saturdays. Waiting area could be updated a little Wish they did service on Saturdays. Waiting area could be updated a little More

In and out in a hour, they were very nice. Nice place to weight. i was pleased with the fast service. Nice place to weight. i was pleased with the fast service. More

They have a welcoming staff, they also had my car ready at the promised time. at the promised time. More

So far everyone has been nice that I've encountered, I have no complaints at all have no complaints at all More

Delia always provides excellent customer service when I go in for service. I always have a good experience go in for service. I always have a good experience More

Always great customer service and service techs, and great, friendly shuttle service from and to the dealership service department. great, friendly shuttle service from and to the dealership service department. More