Haddad Kia - Service Center

Our visit this time for an oil change was so much better than our previous visit. We were in & out in less than an hour. than our previous visit. We were in & out in less than an hour. More

Had to take my car in for a recall notice. Made an appointment over the phone and they knew ahead of time what parts would be needed but they didn't bother to order them ahead of time. I took Made an appointment over the phone and they knew ahead of time what parts would be needed but they didn't bother to order them ahead of time. I took my car in the day of the appointment and because they didn't have the parts ready they couldn't complete the work needed. They said they would order the parts and for me to go back on Friday. Friday comes and I show up for my appointment, they did NOT have the parts and did NOT bother to call me before my appointment to let me know so I had taken off work and drove over there for no reason. I was told to come back on Monday. Monday comes around, no call that to say the parts were there so this time I didn't even bother wasting my time and gas going in. Tuesday comes around, again no call. Late Tuesday, I finally get a call saying the parts were there and to come in the following day. I take my car in on Wednesday and get a text about my tires needed to be replaced. This comes as a surprise to me because I took my car in for the recall not for an inspection or anything else but I'm hoenstly not surprised they're attempting to upsale. What I was surprised about was that they said it was found thanks to a "complementary inspection" which later they changed to a "mandatory inspection" that I had the right to refuse but they never even mentioned it in the first place. Another thing that caught me by surprise is that they happened to find this the second time I took the car in and not the first time when they had done the "complementary inspection". I tell them that's fine and that I will get the tired replaced on my own and not with them. I finally go pick my car up and there's a ton of dirty handprints and smudges all over the roof of my car, the front where the glove box is and essentially everywhere the technician touched. Horrible! Would not recommend this place, if you can avoid it, do yourself the favor and go somewhere else. Although I didn't come here for a car purchase and just a service instead, I honestly wouldn't trust to buy a car here next time it's time for me to purchase a car. More

Fastest two hour service I’ve had compared to 3 months somewhere else , really great dealer somewhere else , really great dealer More

Haddad Kia (service Dept) is always pretty busy but the staff is welcoming and friendly and knowledgeable. One issue I have is the parking availability …or lack thereof. If one doesn’t have an early mornin staff is welcoming and friendly and knowledgeable. One issue I have is the parking availability …or lack thereof. If one doesn’t have an early morning appt there’s not much room to park. More

My service adviser Vanessa was very helpful and friendly. The wait wasnt bad had quick service The wait wasnt bad had quick service More

The staff was polite, kind and courteous. The facility was clean and welcoming . The service was fast.😃 The facility was clean and welcoming . The service was fast.😃 More

I called to inform them that my car needed an oil change they informed me that i can take the car in as a walk in, I took it in an dulce was amazing and helped me get everything done with my car and I had m they informed me that i can take the car in as a walk in, I took it in an dulce was amazing and helped me get everything done with my car and I had my car back within a few hours. Thanks to everyone who took care of my car More

My appointment was a huge help in getting the assistance I needed. Dulce was very helpful. I didn't think my car would be done so quickly and they even washed it for me. The best experience at Kia service I I needed. Dulce was very helpful. I didn't think my car would be done so quickly and they even washed it for me. The best experience at Kia service I have had. More

Good communication and timely when getting oil change and recalls fixed for my Kia telluride recalls fixed for my Kia telluride More

Nice, fast, and friendly service! The service attendant made sure to me all my needs, and also kept me informed about the process of the maintenance of my vehicle. The service attendant made sure to me all my needs, and also kept me informed about the process of the maintenance of my vehicle. More