Haddad Kia - Service Center

Eva was very helpful and professional. She did a great job helping me out and a service department was very professional and quick and getting the job done. She did a great job helping me out and a service department was very professional and quick and getting the job done. More

Service department was great. It was a very busy Monday morning and they got me through quickly and were all friendly and professional. It was a very busy Monday morning and they got me through quickly and were all friendly and professional. More

The service department has consistently gone above & beyond for our 10-year relationship! I will continue to recommend this dealership to my family & friends. beyond for our 10-year relationship! I will continue to recommend this dealership to my family & friends. More

Recently took my Kia Telluride to be serviced and it’s was not a great experience. First, service center is not somewhere I would want to take my car too. If Kia is going to charge what they are for cars was not a great experience. First, service center is not somewhere I would want to take my car too. If Kia is going to charge what they are for cars the service center should not be so unsightly and poorly ran. Eva who checked me in addressed me at the door why she was three podiums down asking for my information. The waiting area is just a cluster of old chairs in an equally decrepit facility. My car was at Kia from 8 am to 5:00 pm. No updates at all during those hours. I only knew my car was done because I called to check in. When I went to check out I was charged for my service when I had paid for a service plan. Well Eva or anybody did not take the time to call me or the dealership I bought the car at about my service plan. Eva did not go over what was done but rushed us out of the service center. As soon as I left I called the Valencia Kia, where I bought the car, they told me I wasn’t the first person that day to call about a similar issue at Haddad Kia! When I received the call about completing this survey from her she was incredibly rude. I had no idea about this surgery she scolded me saying “yes we did talk about. So you need to do it.” I am thinking making the hour drive to Valencia might be better than having to deal with the run down, poorly managed service center. More

The service people are efficient and friendly. The waiting room could be bigger. Lovely experience. The waiting room could be bigger. Lovely experience. More

Was good and friendly Jacob was really nice and called to say my vehicle was ready say my vehicle was ready More

Eficacia, Rapides, buena atención y amables. Te atienden ahun sin tener cita, y en tu espera puedes disfrutar un café recién echo . Te atienden ahun sin tener cita, y en tu espera puedes disfrutar un café recién echo . More

People are always friendly. The shuttle driver in the morning is such a nice guy… always gives us recommendations on food places. Service is always friendly so far. I think that The shuttle driver in the morning is such a nice guy… always gives us recommendations on food places. Service is always friendly so far. I think that they should call us on replacing stuff. There was a thing on my paper that said air filter needed to be replaced but they didn’t ask me if I wanted it done. It would have saved the time and another visit. More

Everyone at the dealership was very pleasant. There were a couple of recalls that needed to be done plus a normal service so it took a few hours, but they have a very pleasant waiting area with g There were a couple of recalls that needed to be done plus a normal service so it took a few hours, but they have a very pleasant waiting area with good Starbucks coffee and I had plenty to read . More

My appointment was on the Jul 11. On the 17 of July they text me about a missed. [?] On the 17 of July they text me about a missed. [?] More