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Haddad Kia - Service Center
Bakersfield, CA
1,100 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,100 Reviews of Haddad Kia - Service Center
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September 22, 2020
Great customer service keep up the good work 👍 I will come back for more service.great service team and parts team keep up the good work. come back for more service.great service team and parts team keep up the good work. More
by gutierrez.jesse17
Employees Worked With
Vanessa , Pam Waldo
September 17, 2020
My wife's kia sorento would not start on 14 September. I called Haddad Kia and they gave me the number to get the car towed. The car was not looked at until the evening of the following day. Turned out the called Haddad Kia and they gave me the number to get the car towed. The car was not looked at until the evening of the following day. Turned out the battery was bad. The car was not repaired until the following day. I think this was unacceptable. Also the price of $440. Was excessive. I don't plan on recommending Haddad Kia because of this experience. More
by South
Employees Worked With
Pam Waldo
September 11, 2020
Thank you for having my car readyI’m just typing extra Thank you for having my car ready I’m just typing extra words , so I can fill out this survey minimum word requirements still going Thank you for having my car ready I’m just typing extra words , so I can fill out this survey minimum word requirements still going More
by Kiaoptima
Employees Worked With
Vanessa Marin
September 08, 2020
Great service! Friendly staff! Stayed on top of my issues! I certainly recommend to friends and family! Thank you guys so much for your help! issues! I certainly recommend to friends and family! Thank you guys so much for your help! More
by bgomez7769
Employees Worked With
Vanessa and Diego
September 07, 2020
I took my car in to fix a recall, and when they did the system update my car messed up. They promised to fix my car or put in a new engine. After 7 months of waiting, they communicated with me just a handf system update my car messed up. They promised to fix my car or put in a new engine. After 7 months of waiting, they communicated with me just a handful of times. I would call and leave messages and they still Would fail to return them. I also had to be super persistent to get a loaner vehicle. They wanted me to lyft everywhere, and said they would reimburse me but I was pregnant at the time and uncomfortable with that, nor could afford to lyft due to being out of work for covid.This dealership lacks being prompt and lacks communication. I think I would be less upset with the situation if I got monthly updates. More
by Ady
Employees Worked With
Pam Waldo
September 07, 2020
I called to make an appointment to get my car serviced they didn’t have anything available for a few weeks. I was able to drop my car off and they were able to get it in within a day. Thank you they didn’t have anything available for a few weeks. I was able to drop my car off and they were able to get it in within a day. Thank you More
by jesspattee
Employees Worked With
Pam Waldo
September 03, 2020
Good customer care always busy but salesman Diego always makes the visit to the dealer pleasant. Would recommend this dealership because of its customer care team. makes the visit to the dealer pleasant. Would recommend this dealership because of its customer care team. More
by Imkaren101
Employees Worked With
Diego
August 30, 2020
I brought my Kia stinger in for service and Velma took good care of me very prompt and conscientious However I didn’t expect to spend $236 for an oil change good care of me very prompt and conscientious However I didn’t expect to spend $236 for an oil change More
by jim.bean59
Employees Worked With
Pam Waldo
August 30, 2020
Staff is friendly and always willing to help out with any questions I have. I always have a great experience when I come here. Thank you! questions I have. I always have a great experience when I come here. Thank you! More
by graceerobinson19
Employees Worked With
Rick Armijo, Pam Waldo
