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Haddad Kia - Service Center
Bakersfield, CA
1,100 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,100 Reviews of Haddad Kia - Service Center
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August 28, 2020
The dealership is extremely efficient and does great work. I have never had a complaint about the work done on the two vans we have taken to Kia. However they are very unfriendly and cold. Also, I feel work. I have never had a complaint about the work done on the two vans we have taken to Kia. However they are very unfriendly and cold. Also, I feel like maybe the inside departments, not the service/mechanics, are little shady. There was an instance where I felt like they basically lied to me to get 80 bucks out of me. Not nice, not super friendly, and help is very minimal. Even when you call in to make appointments they are SUPER short and hard to talk to. Not to mention you have to wait FOREVER to talk to anyone! More
by Ashlynn Villanueva
Employees Worked With
Pam Waldo
August 27, 2020
I liked that Kia arranded for my Lyft ride to pick up my car. The only thing was I had another small issue but was told I would have to make another appointment to have that looked at. car. The only thing was I had another small issue but was told I would have to make another appointment to have that looked at. More
by Mclark1965
Employees Worked With
Pam Waldo
August 25, 2020
Service was fast and friendly as always, even with all of the considerations related to Covid the Service Center staff went above and beyond to make me feel comfortable while waiting for my vehicle. the considerations related to Covid the Service Center staff went above and beyond to make me feel comfortable while waiting for my vehicle. More
by Moonoverjune90
Employees Worked With
Pam Waldo
August 25, 2020
Diego was very helpful, informative, and friendly. I was able to schedule an appointment online and the website was very easy to use. Thank you. able to schedule an appointment online and the website was very easy to use. Thank you. More
by RC5
Employees Worked With
Diego in the Service Department
August 18, 2020
They are friendly and get u taken care of. I request Velma every time in service. She is the best. She knows what she’s doing and takes excellent care of her customers. Definitely ask for her. Velma every time in service. She is the best. She knows what she’s doing and takes excellent care of her customers. Definitely ask for her. More
by vsmith2392
Employees Worked With
Velma in service
August 12, 2020
Oil change alone for $56.50 is very expensive. No complimentary was because of COVID made no sense. Many employees wearing face masks wrong - not covering their nose, etc. complimentary was because of COVID made no sense. Many employees wearing face masks wrong - not covering their nose, etc. More
by glf
Employees Worked With
Unkown, Pam Waldo
August 10, 2020
I want to recognize Velma Ortega from Haddad Kia service department. She had great customer service skills and knowledge that make you feel at home. department. She had great customer service skills and knowledge that make you feel at home. More
by M.Garcia
Employees Worked With
Velma Ortega , Pam Waldo
August 09, 2020
Honest!!! Advisor was honest about repairs!!! James kept me updated and got my car worked on as soon as possible. Gave me pricing up front as well. Advisor was honest about repairs!!! James kept me updated and got my car worked on as soon as possible. Gave me pricing up front as well. More
by peteybe
Employees Worked With
James Juarez
