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Hall Acura Virginia Beach

Virginia Beach, VA

4.7
415 Reviews

3200 Virginia Beach Blvd.

Virginia Beach, VA

23452

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415 Reviews of Hall Acura Virginia Beach

February 19, 2020

Purchase was okay...within an hour of delivery had question about keys fob .took a week to get answer. May not have purchased if known. More

by ann.benton1
Recommend Dealer
No
Employees Worked With
Braxton Kinlaw
Mar 12, 2020 -

Hall Acura Virginia Beach responded

Thank you for your feedback. We appreciate your business and apologize for any inconvenience you experienced. It is our understanding that you have spoken with our Regional General Manager, Erin Bessey, and we were able to completely replace your key fob. If you have any additional questions, please do not hesitate to contact Erin directly at 757.431.9969. Thank you.

February 15, 2020

I love Hall Acura. My late husband purchased two Acura’s from Hall. We especially love the service department. These mechanics are excellent and honest. I trust this dealership for all my service needs. More

by Bj913
Recommend Dealer
Yes
Employees Worked With
Al - my service writer. Goes out of his way to accommodate me. , Byron "Ron" Perry, Bernard Bright, Daniel Joseph Bruner, Brian L Thompson Jr, Rare Espeleta, Robert Lecompte, Scott Camp, Jason Blanco, Wendy Aston, Matthew Stanford
Feb 17, 2020 -

Hall Acura Virginia Beach responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 11, 2020

Very easy to work with. Reasonable in all respects. Not overpriced. You can talk right with the tech if you want. Have not had any issues at all with them. More

by Funz51
Recommend Dealer
Yes
Employees Worked With
Alberto Lugo, Jason Blanco
Feb 12, 2020 -

Hall Acura Virginia Beach responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Acura Virginia Beach!

February 09, 2020

I receive excellent customer service EVERY SINGLE VISIT. I am always satisfied with everything. They are very thorough with information. I highly recommend you guys! More

by Nakeetanycole
Recommend Dealer
Yes
Employees Worked With
Kasey Bigelow
Feb 10, 2020 -

Hall Acura Virginia Beach responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Acura Virginia Beach!

February 08, 2020

Excellent and courteous service every time I bring my vehicle there. The staff is always excellent. The pricing is on point and absolutely reasonable. I also find it quite satisfying that none of the sal More

by robertsurprenant
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Feb 10, 2020 -

Hall Acura Virginia Beach responded

Robert, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 08, 2020

Unexpectedly I received an appointment for two hours later. Service representative Brian Thompson was extremely cordial. He explained the problem in a manner that I could understand. I will use Hall Acu More

by liiikemiiike
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Feb 10, 2020 -

Hall Acura Virginia Beach responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 04, 2020

Hall Acura provides personalized service. They are trustworthy and efficient. I recommend them very highly, especially Brian. He’s been great at getting value from needed repairs More

by JaneF
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Feb 06, 2020 -

Hall Acura Virginia Beach responded

Jane, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

January 22, 2020

Great service! Brian Thompson is my service advisor and he’s awesome!! I really appreciate how he always follows up and gives me a heads up what service I will need next. More

by JSL_vb
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Jan 24, 2020 -

Hall Acura Virginia Beach responded

Jsl, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Acura Virginia Beach! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 20, 2020

Brian has been my advisor since I began visiting Hall Acura. Great experience every time. He thinks lf customer first. Overall I like the new changes at Hall. The text notifications and online scheduler More

by Ilatimer05
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Jan 22, 2020 -

Hall Acura Virginia Beach responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Acura Virginia Beach!

January 20, 2020

Great team here! Patient and customer service oriented people! Wonderful job everytime and very thorough on the work they do- and always explaining everything so you fully understand what is going on with More

by MissMoe
Recommend Dealer
Yes
Employees Worked With
Kasey , Brian L Thompson Jr
Jan 22, 2020 -

Hall Acura Virginia Beach responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Hall Acura Virginia Beach as your first choice for service!

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