Hall Acura Virginia Beach

The experience working with this dealership has started a relationship in which any person who enjoys great customer service and quality of work would take great pride. The service department, especially Bri relationship in which any person who enjoys great customer service and quality of work would take great pride. The service department, especially Brian, has always gone the extra mile to inform us of the progress for the services performed. I have given the highest marks for every category; however, there is one thing I would want the dealership staff to consider and that is to enable people waiting in the lounge the ability to access social network sites while using the wireless network. Part of my job requires these specific tools. I hope this request is taken seriously it would be the only thing I would change to improve any aspect of the experience. Above all I have never gone anywhere since purchasing our first of now a family of acuras and having them serviced at this first class dealership. More

Really enjoyed how Sterrick worked with me in getting the car I really wanted and needed. He helped me find the right payment plan for my car that works with my budget. As well as getting me through the proc car I really wanted and needed. He helped me find the right payment plan for my car that works with my budget. As well as getting me through the process quickly and accurately. I really appreciated the detailed attention. More

My sister and I were recently involved in a car accident. Our car was totaled. We didn't have the energy or feel the best when looking at car dealerships. We were interested in the Acura. However, before Our car was totaled. We didn't have the energy or feel the best when looking at car dealerships. We were interested in the Acura. However, before coming to Hall Acura, we had a horrible experience with another local dealership where we were ridiculed and yelled at. When we arrived at Hall Acura, it was already a whole different atmosphere in the most positive, uplifting way. Everyone was so courteous, professional, and friendly. Our Sales Consultant, Sterrick Frasier was so patient and helped answer all of our questions. We felt very blessed to have him as our Sales Consultant. The Finance Director, Chris Meyer, was so informative and helped customize our warranty and service package to best fit our needs. Also, the Sales Manager, Mark Self, was very attentive and worked with us on the Acura that we wanted. They stayed almost two hours after the dealership closed to make sure that we understood how the car operated. It was the most pleasant and enjoyable experience we have ever had in buying a car! Thank you Hall Acura! More

I went into Hall Acura with less than perfect credit due to a recent divorce. They made everything so easy and simple. I do think the price could had been a little lower on the car, but I also didn't try to a recent divorce. They made everything so easy and simple. I do think the price could had been a little lower on the car, but I also didn't try to haggle. My sales person was Sterrick Frasier and he was nice, respectful and was able to really help me out. Very knowlegdable and helpful. My experience was terrific and I was able to purchase my first car on my own despite my credit issues. THANK YOU HALL ACURA More

Tina & Dan always go above and beyond to make sure the customers issues are taken care of with respect. I have never had a dealer treat me like Hall Acura treats me which has made me a LIFELONG Customer. customers issues are taken care of with respect. I have never had a dealer treat me like Hall Acura treats me which has made me a LIFELONG Customer..... I only let Hall Acura do my service on both my 07 MDX & 06 Murano. More

The staff at Hall Acura's service department was so friendly,and knowledgeable. I really felt welcome on my first visit there. Tina is an awesome service advisor, she understood all my service needs. T friendly,and knowledgeable. I really felt welcome on my first visit there. Tina is an awesome service advisor, she understood all my service needs. This is by far the best Acura dealership I have ever been to. I would definently recommend them to anyone More

I brought my Acura MDX 2008 for service while I was on vacation in Virginia Beach. Joseph Lucey was courteous and friendly, very easy to deal with (the rest of the team as well). I outlined the two prob vacation in Virginia Beach. Joseph Lucey was courteous and friendly, very easy to deal with (the rest of the team as well). I outlined the two problems that I was having with my vehicle and they fixed both, I also asked them to perform some needed maintenance. Overall, I will visit Virginia Beach again and I know where to take my MDX for servicing. Thank you. More

Sterrick was a fantastic sales person, whom I would be happy to deal with again in the future. He followed up on a regular, but not obnoxious, basis, did as he promised, and was polite and courteous. I happy to deal with again in the future. He followed up on a regular, but not obnoxious, basis, did as he promised, and was polite and courteous. I believe other sales people could learn an immense amount from his approach, including his willingness to allow me to walk the lot alone until I came across vehicle(s) about which I wanted specific information. Both the new and used car managers (both male) were a pleasure to deal with, as well. I highly recommend Hall Acura Virginia Beach for their excellence in service from start to finish during transactions. More

Mark is a very professional and knowledgeable sales associate. Our experience was very positive and as always it was a pleasure dealing with Mark and his team. We were so please with Mark we returned associate. Our experience was very positive and as always it was a pleasure dealing with Mark and his team. We were so please with Mark we returned for a second car. We highly recommend Mark and Hall Acura to anyone considering buying a new car. More