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Hall Chrysler Dodge Jeep RAM Chesapeake
4.9
138 Lifetime Reviews
3353 Western Branch Blvd, Chesapeake, Virginia 23321 DirectionsSales: (855) 544-8545
Service: (757) 233-8200
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
138 Reviews of Hall Chrysler Dodge Jeep RAM Chesapeake
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July 26, 2019
"Overall, a positive experience."
- ramguyCar dealerships are not one of my favorite places to be. Jerry Gehrig made the difference for me. An absolute professional who knows how to treat customers. I was very disappointed to find out that instead of sending a customer down the road with a full tank of gas, they have a ridiculous 5 gallon limit. News Flash: If someone is willing to spend 30-50k on a used vehicle.....fill up the tank! I was also disappointed to find out the wiper blades were obviously not inspected properly even though this particular truck was inspected/certified no more than 30-45 days ago. Again, Jerry was the reason my overall experience was a positive one. He took care of me from the very beginning and I will return in the future as long as employees like him are taken care of. Many thanks....
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Helpful July 22, 2019
"Completely satisfied with the whole buying experience! "
- SeFu57My Salesman was Mike Stern; his customer service skill was impeccable! i really enjoyed the whole experience of looking, selecting and purchasing the truck I purchased. I do believe I have found my future dealership for buying new cars. I know it's coming; the only possible negative was the temporary office. These are star employees, get them into a new office environment asap!
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Mike Sterns
March 30, 2019
"Exceptional"
- DraziticThis was my first car buying experience. And the team made it so user friendly and easy. They walked me through each step, and gave me the best deal, as well as found the exact car I wanted within minutes and got it delivered to them same day for me to test drive before I signed anything. Overall best experience I have ever had, and can gladly say, I’m a new Jeep Wrangler owner. Best service, best team.
Read MoreMarch 05, 2019
"THE BEST"
- DietzThis was our first time at Hall and we had great service thanks to Berna. She went above and beyond to help us. She kept us informed the whole time our vehicle was there. She provided the best customer service that we have experienced at a dealership. Thank you Berna for all of your help and for being top notch. We have found a new dealership to utilize thanks to you!! Bruce and Susan Dietz Appliance Repair Service
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Berna Aguirre
February 18, 2019
"Extremely professional amd personable staff!!"
- MPHEvery encounter I had with a staff member was pleasant, and professional from the moment I walk in the door and was greeted promptly, to the time I left. All of my questions were answered, and they went above and beyond with the servicing of my vehicle. The Chesapeake branch will be my first stop if anything goes wrong with my vehicle in the future!
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Other Employees :
Berna Aguirre, Eileen Crook, Nick Vendt
February 13, 2019
"Completely Frustrating Experiences."
- Jeff2nd Terrible Experience. Returned my vehicle (5) times last year to rectify a problem that cost me $1,300.00 dollars and didn't fix the vehicle. Spent the year driving a car around with a mind of its own. RETURNED a year later with the same issue and was charged $495.00 dollars, guess having a warranty was a joke. The car went down a day after getting it back. Check engine light and several others remain stuck on.A call to the service desk hasn't been returned, it's ok. IM DONE !!
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Eileen Crook
February 04, 2019
"Jerry is Amazing"
- Loscdj11@aol.comI was looking for a RAM 1500 fully loaded but I wanted to stay within my price range. Lou also known as Jerry made it happen. He worked with me for 3 weeks. He was very enthusiastic and treated me as if I was a part of the dodge family. He made sure he took care of me. He called and/or email me. He did not want to sale me anything I didn't like and he understood and met all of my needs and wants in my truck. I have already referred two of my friends to him because he is an amazing guy not just a car salesman. I would purchase from him and this dealership any day. Omar
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January 22, 2019
"Scheduled Service Turn Around"
- ECFScheduled service oil change and tire rotation. Dropped off on time and was ready when promised. Check in and Check out very easy. Customer Service continues to be stellar for this location! Very Pleased.
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Eileen Crook
